Data Entry Customer Service

GERICA KATHLEEN BRIGHT

**** ***** ***

SPRINGFIELD, OH 45505

937-***-**** CELL

*********@*****.***

WORK HISTORY:

January 2022 – January 2022, Acceptance Insurance Services, Inc. Sales Agent

Trained to be a licensed agent to sell Auto insurance. Attended Zoom calls and meeting

When instructed too.

December 1, 2021-March 1, 2021, Ellas Animals, Volunteer Service Dog Trainer.

Studied to be a Certified Service Dog Trainer and searching for dogs who will fulfill

a need to be trained as a service dog. This was not a paid position.

April 2021-December 1, 2019, Geo Source One Inc. Administrative Assistant

Part time position answering phones, filing, digitizing customer files, accepting shipments.

Typing out quotes for Service Technician. Keeping catalogs current and calling in orders for

equipment when necessary. Support to Office manager. Company has gone virtual and has

no longer need for my position.

November, 2019-August 2016 Reliable Rides Owner/Operator.

Provided rides to individuals who needed transportation to and from their play of employment,

stores, doctor appointments, or financial institutions. I kept records of schedules, money du

Financial records for tax purposes, mileage, etc. Closed the business down when people

started to abuse the system I had laid out.

August 2016-April 2013 Pizza N Stuff Tavern, Assistant Manager

Took care of night sheets for the front register, inventory, weekly ordering, yearly inventory, scheduling, filled in when owner when on vacation. Planned bands and special events. Ran background checks on potential employees. Took care of the social media and customer

service. Left after having a motorcycle accident and physically being up able to handle the job as I was doing.

EDUCATION:

Certificate in Customer Service Representative

Goodwill Training Center of Miami Valley - Dayton, OH

1999

Certificate Southern Ohio College Skills Center - Columbus, OH

1986

Music Education Ohio State University - Columbus, OH

1984

CERTIFICATION AND LICENSES:

Certificate of Data Entry

May 1985 to Present

Certificate of Customer Service

October 1999 to Present

Certificate of Microsoft Office and Business Skills

November 2012 to Present

ADDITIONAL INFORMATION

• Leadership Abilities/Self-Motivative/Dependable

• Administrative / Data Entry/ Clerical / Accounting

• Office Management / Operations Management

• Interpersonal and Communication Skills

• Customer Service Oriented • Problem Solving / Team Player

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