William Janer

727-***-**** adrxoz@r.postjobfree.com

Professional Profile

· Goal oriented executive with extensive experience in Retail Sales and Administrative Management.

· Capable of managing multiple priorities and delivering objective in a timely manner.

· Expert at problem resolution with a hands-on capacity to motivate and promote positive relations with staff and customers in diverse situations.

· Excellent communication, presentation, and follow-up skills, with a passion for excellence.

· Fully bilingual in Spanish and English.

· Computer literate in Microsoft Office, Word, Excel, PowerPoint.

· Additional Skills include customer service, general office support, accounting, and data entry to include mathematic equations/calculations.

Professional Experience

MANAGEMENT AND ADMINISTRATION

PINNACLE EXPRESS DEL LLC – PALMETTO, FL DELIVERY DRIVER 11/2019 – 12/2019 NFC LOGISTIC LLC – ST PETERSBURG, FL DELIVERY DRIVER 7/2019 – 8/2019 EXPRESS PACK SERVICE – PALMETTO, FL DELIVERY DRIVER 10/2018 – 6/2019 WESTIN TAMPA BAY IMPACT PROPERTIES, LLC – TAMPA, FL NIGHT AUDITOR 2014 – 2016 CARROLLWOOD PROFESSIONAL CENTER – TAMPA, FL GENERAL MANAGER 2005 – 2010

(EDGARD JANER M.D.)

BANANA REPUBLIC/THE GAP, INC. – SAN JUAN, PR ASSOCIATE MANAGER 1995 – 1998 NEW BALANCE ATHLETIC SHOE, INC. – SAN JUAN, PR SALES ASSOCIATE 1991 – 1993 MORSE SHOE COMPANY – SAN JUAN, PR DISTRICT MANAGER 1988 – 1991

· Registering arriving guests and assigning rooms to the guests. (Westin Tampa Bay)

· Compiled and checked daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems when the computers unavailable. (Westin Tampa Bay)

· Presented statements of charges to departing guests and received payment through various methods including cash which required responsibility of a cash drawer/bank. (Westin Tampa Bay)

· Daily accounting data entry and reconcile for hotel services. (Westin Tampa Bay)

· Prepare and manage staff work schedule and payroll within budget constraints; generate and follow up pharmacy prescriptions. (Carrollwood Professional Center)

· Verify and prepare management reports, bank deposits, invoices, purchase orders, and client records.

· Recognized for Best Sales Performance in the District for several months as Associate Manager

(Banana Republic/The Gap, Inc.)

· Effective in pulling the staff together to deliver and exceed the organization’s goals and deadlines.

(New Balance Athletic Shoe, Inc.)

· Supervised a seven-store operation with 80 employees in Puerto Rico (Morse Shoe Co.) Page 2

· Recruit, train, and manage employees, and facilitate weekly staff meetings.

· Prepared business plans, determined price adjustments, costs, and profit gains for the department.

· Developed customer service strategies and efficiency procedures which built sales and profits by increasing quality control and client satisfaction.

SALES AND CLIENT SERVICE

LLADRO – TAMPA, FL SALES ASSOCIATE 2004 - 2005

PATIENT MEDICAL SERVICE (PMS) – TAMPA, FL SALES ASSOCIATE 2001 - 2004 LANDIER OF PUERTO RICO – SAN JUAN, PR SALES ASSOCIATE 1998-2001

· Consistently exceeded sales expectations.

· Recognized by both management and clients for excellent sales and client service.

· Created trustworthy relationships with clients from the beginning of the sales process to ensure client satisfaction and repeat business.

· Customer Assistance, product demonstration, individualized service and recommendations to suit client needs.

· Executed special sales promotions to include media advertising, in-store displays, and promotional announcements.

· Organized retail stock and special displays to maximize sales. References provided upon request

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