Customer Service Midcontinent
Resume:
CHARLES
TOPPINGS
************@*****.***
Hesston, KS 67062
CONTACT
Shift Lead
Taco Bell, Newton, KS
Shift Manager
Burger king, Newton, KS
Sprayer
Midcontinent cabinetry, 67114, KS
EXPERIENCE
November 2019 - July 2022
• Prepared end-of-shift reports for management review and approval. Complied with company standards and policies, setting example for team members.
•
Managed inventory levels and minimized loss, following company
• systems and guidelines.
Supervised food production and preparation, promoting consistency with established recipes and procedures.
•
• Used company tools and resources to train employees. Coached team members, delivering candid feedback on
• expectations and performance.
Coached and developed staff using variety of soft skills and technical abilities.
•
Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift.
•
May 2011 - September 2016
Established and maintained positive and professional employee
• relationships.
• Promoted store specials and limited-time offers to customers. Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
•
Taught newly hired team members and shift managers business
• policies and procedures.
October 2000 - May 2008
Adhered to quality and service standards to support operational goals.
•
• Performed general maintenance and repair.
• Worked with coworkers to complete tasks.
EDUCATION
Newton high school, KS
May 2005
ADDITIONAL SKILLS
• Customer service
• Fast learner
• Fast worker
CERTIFICATIONS
• Servsafe
Contact this candidate