Sylvia Lynne Bond

**** ********* **** ******, **, 30096 770-***-**** adrxnh@r.postjobfree.com

OBJECTIVE

Seasoned and dedicated professional versed in top quality customer satisfaction with an innate ability to lead diverse teams with proven managerial skills as well as a deep familiarity with all aspects of successfully exceeding business goals. These attributes, combined with my personable and outgoing nature, drive and determination, superlative communication skills and work ethic will serve me well in any field of work. SKILLS

Technical Skills: Project and sales management, sales and administration, cost control, negotiation, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Integrated Communication Systems, Kronos, Ultipro and SAP Soft Skills: Leadership, interpersonal skills, problem solving, communication, team-building, training and coaching, strong customer/client service, and interviewing. EDUCATION

Studied: Major Business Administration

Brunswick College, Atlanta, GA Studied from 1988-1990

● Undergraduate Major: Business Administration

Associates of Arts, Fashion Merchandising

Art Institute of Atlanta, Atlanta, GA

PROFESSIONAL EXPERIENCE

Assistant Operations Manager 2021-2022

Shane Co.; Duluth, GA

Duties include: Assisting the Operations Manager in payroll, interviewing, training and coaching, managing and directing associates, providing superior customer service, supporting sales growth and driving bottom line profits, maintaining store facilities, inventory, sold fine jewelry and conducted gold buys, supplies and protecting all company assets, and responsible for administrative and financial procedures in accordance with all company standards, guidelines and expectations.

Assistant Store Manager 2019-2021

T.J. Maxx; Duluth, GA

Duties include: Managing and directing associates, interviewing and recommending the hiring of associates, training and coaching associates, planning daily work activities and allocating work assignments among associates, evaluating strategic scheduling and recommendations for store payroll budget, inventory, managing the flow and distribution of all store merchandise to meet business need, and performing essential miscellaneous duties as needed and required. Account Sales Executive 2006

BellSouth; Tucker, GA

Duties include: Responsible for acting as a liaison between our sales team and clients, showcasing excellent communication and negotiation skills, managing key accounts, acting as point of contact for clients, supervising sales account representatives, monitoring and reporting on sales performance analytics, and following-up with clients to ensure customer satisfaction, retention and referrals.

REFERENCES

Professional references available upon request.