Customer Service Data Entry
Resume:
Attention: To whom this may concern,
Over the course of fifteen years, I have built a successful career in an accounting firm. I believe that the knowledge and skills I have developed during that time would serve me well in transitioning to the role in this position.
During my career, I’ve developed many important skills that will help me succeed in this new role. I am a proven leader with a strong record of exceeding goals and expectations, and special expertise in organization and customer service. My experience and educational background have prepared me for this career move and some key proficiencies I can bring to this role are:
Interact closely with clients on a professional level
Responsible for implemented office process and procedures in office
Organized all client files, electronically and paper filing
Responsible for dynamic workflow for daily operations
My attached resume further highlights the attributes that I would bring to this position. I am confident that I can make an immediate positive contribution and help the organization to achieve its goals.
Thank you for your time and consideration. I am looking forward to speaking with you further regarding this position.
Sincerely
Kim Johnson
KIM JOHNSON
4202 S. Fannin St.
Amarillo, Texas 79110
JOB OBJECTIVES
To join a firm where I can further develop my office technology skills and utilize my previous work experience to become a valued employee.
HUMAN RELATION SKILLS
Adapt quickly to different situations.
Work productively as a team member or individually.
Meet customer needs quickly and effectively.
EDUCATION
Amarillo College
General Studies
Work Experience
Microsoft Office 2020
Windows XP
Windows 7
QuickBooks Pro 2020
Retail/Sales
Customer Service
WORK HISTORY
David L. Hardgrove, CPA
4200 Ridgecrest, Suite 9
Amarillo, TX 79109
Job Title: Office Manager
Job Description: Responsible for accounts receivables including maintenance of individual accounts, daily deposits, monthly invoicing and reconciliations. Prepare various types of tax returns for final presentation to client and for filing with appropriate government agencies. Maintain office workflow. Secretarial duties include answering multiline telephone, faxing, maintaining client files, data input, and scheduling appointments. Significant client interaction at initial and final in-office contact including explanation of refund/ balance due returns and clients’ responsibility for filing tax returns.
NWTHS Hospital Auxiliary
1501 S. Coulter St.
Amarillo, Texas 79109
Coordinator: Susan Thompson
Job Title: Secretary 1
Job Description: I was in charge of scheduling the Volunteers and their placements they chose to Volunteer, I made files on each Volunteer. I helped the Volunteer log on the computers on a daily basis. I scheduled tours for the Hospital for Grade school children thru High School to Tour the hospital. I was in charge of the Jr. Volunteer Program. I gave orientations to the Jr. Volunteers, scheduled and worked close with them. I have the ability to give orientations, show HIPAA video, and let all Volunteers know how important their job would be to work at NWTHS. In addition I helped with sales in the Gift Shop along with the Volunteer. I made baby bows, flower arrangements, and balloon bouquets. I worked very close with the public.
Express Worldwide Florist
4170 Western Business Park
Amarillo, Texas 79110
Supervisor: Marilyn Jones
Job Title: Customer Service Rep.
Job Description Heavy telephone communications at a call center, customer service, data entry, and secretarial duties
A & R Mechanical
807 S. Lamar
Amarillo, Texas 79101
Owner: Rodney Weaver
Job Title: Secretary
Job Description: Secretarial duties including heavy telephone communications, filing, logging hours for payroll and labor job, daily reports, daily deposits, invoicing, closing of each day’s business.
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