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Customer Service Data Entry

Amarillo, TX
July 29, 2022

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Attention: To whom this may concern,

Over the course of fifteen years, I have built a successful career in an accounting firm. I believe that the knowledge and skills I have developed during that time would serve me well in transitioning to the role in this position.

During my career, I’ve developed many important skills that will help me succeed in this new role. I am a proven leader with a strong record of exceeding goals and expectations, and special expertise in organization and customer service. My experience and educational background have prepared me for this career move and some key proficiencies I can bring to this role are:

Interact closely with clients on a professional level

Responsible for implemented office process and procedures in office

Organized all client files, electronically and paper filing

Responsible for dynamic workflow for daily operations

My attached resume further highlights the attributes that I would bring to this position. I am confident that I can make an immediate positive contribution and help the organization to achieve its goals.

Thank you for your time and consideration. I am looking forward to speaking with you further regarding this position.


Kim Johnson


4202 S. Fannin St.

Amarillo, Texas 79110



To join a firm where I can further develop my office technology skills and utilize my previous work experience to become a valued employee.


Adapt quickly to different situations.

Work productively as a team member or individually.

Meet customer needs quickly and effectively.


Amarillo College

General Studies

Work Experience

Microsoft Office 2020

Windows XP

Windows 7

QuickBooks Pro 2020


Customer Service


David L. Hardgrove, CPA

4200 Ridgecrest, Suite 9

Amarillo, TX 79109


Job Title: Office Manager

Job Description: Responsible for accounts receivables including maintenance of individual accounts, daily deposits, monthly invoicing and reconciliations. Prepare various types of tax returns for final presentation to client and for filing with appropriate government agencies. Maintain office workflow. Secretarial duties include answering multiline telephone, faxing, maintaining client files, data input, and scheduling appointments. Significant client interaction at initial and final in-office contact including explanation of refund/ balance due returns and clients’ responsibility for filing tax returns.

NWTHS Hospital Auxiliary

1501 S. Coulter St.

Amarillo, Texas 79109

Coordinator: Susan Thompson


Job Title: Secretary 1

Job Description: I was in charge of scheduling the Volunteers and their placements they chose to Volunteer, I made files on each Volunteer. I helped the Volunteer log on the computers on a daily basis. I scheduled tours for the Hospital for Grade school children thru High School to Tour the hospital. I was in charge of the Jr. Volunteer Program. I gave orientations to the Jr. Volunteers, scheduled and worked close with them. I have the ability to give orientations, show HIPAA video, and let all Volunteers know how important their job would be to work at NWTHS. In addition I helped with sales in the Gift Shop along with the Volunteer. I made baby bows, flower arrangements, and balloon bouquets. I worked very close with the public.

Express Worldwide Florist

4170 Western Business Park

Amarillo, Texas 79110


Supervisor: Marilyn Jones

Job Title: Customer Service Rep.

Job Description Heavy telephone communications at a call center, customer service, data entry, and secretarial duties

A & R Mechanical

807 S. Lamar

Amarillo, Texas 79101

Owner: Rodney Weaver


Job Title: Secretary

Job Description: Secretarial duties including heavy telephone communications, filing, logging hours for payroll and labor job, daily reports, daily deposits, invoicing, closing of each day’s business.

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