Customer Service Front Desk
Resume:
Brittani Johnson
Customer service
Newport News, VA 23607
adrxjy@r.postjobfree.com
To obtain a position as a full time worker
Work Experience
Customer Service Representative
Faneuil :Caresource - Hampton, VA
October 2021 to March 2022
• Answer calls
• Document /record calls
• Send information to clients
• Update information as needed
• Send clients requested items
PCA Personal Care Assistant
Hand 'n Heart Homecare Services - Williamsburg, VA January 2019 to December 2019
Front Desk Clerk
Howard Johnson - Williamsburg, VA
April 2018 to April 2018
• Greeted customers
• Process Check-ins/outs
• Made reservations
• Assigned rooms to guest
• Created housekeeping assignments
• Maintain the front lobby
• Answered Telephones
• Operated POS
Sales Associate
Stride-Rite - Williamsburg, VA
September 2015 to July 2016
• Greeted customers entering establishments.
• Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Received payments by cash, check, credit cards, vouchers, or automatic debits.
• Issued receipts, refunds, credits, or change due to customers.
• Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Cashier
McDonald's - Williamsburg, VA
August 2013 to April 2014
• Greeted customers entering establishments.
• Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Received payments by cash, check, credit cards, vouchers, or automatic debits.
• Issued receipts, refunds, credits, or change due to customers. Cashier
BP Service Station - Williamsburg, VA
April 2012 to February 2013
• Received payments by cash, check, credit cards, vouchers, or automatic debits.
• Greeted customers entering establishments.
• Issued receipts, refunds, credits, or change due to customers.
• Stocked shelves and items, and mark prices on
• Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Sold tickets and other items to customers.
• Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Production
Avid Medical - Toano, VA
February 2012 to April 2012
• Packaged finished products and prepare them for shipment.
• Rotated through all the tasks required in a particular production process.
• Reviewed work orders and blueprints to ensure work is performed according to specifications.
• Maintained production equipment and machinery.
• Performed quality checks on products and parts.
Cashier
KFC/Taco Bell - Williamsburg, VA
April 2010 to July 2010
• Greeted customers entering the establishment.
• Recieved payments by cash, credit cards, vouchers, and automatic debits.
• Issued reciepts, refunds, credits, or change due to customers
• Stocked shelves.
• Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floorsand emptying trash cans.
• Tabulated bills using cash registers.
Education
Certificate
Thomas Nelson Community College - Hampton, VA
2014
Vocational School Certificate
Thomas Nelson Community College - Williamsburg, VA 2014
Diploma in General
Adult Learning Center - Williamsburg, VA
June 2007
Vocational School Certificate in Certified Medical Customer Service Academy
Skills
• Reception
• Guest Service
• Customer Service
• Front Office
• Front Desk
• Administrative Experience
• Phone Etiquette
• Clerical Experience
• Typing
• Home Care
• POS
• Senior Care
• Meal Preparation
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Computer skills
• Experience with children
Certifications and Licenses
Personal Care Assistant
Present
Northstar digital literacy
October 2018 to Present
Acknowledgement of computer skills
Career Readiness Certification
October 2018 to Present
Clerical skills
October 2014 to Present
Customer Service
October 2014 to Present
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