Facilities Manager Maintenance Planner
Resume:
Maha Al Ibrahim
Facility Manager CFM®
Efficient Facility manager, combining communication, interpersonal & problem solving and management skills with analytical, decision making and leadership capabilities to enhance organizational objectives. Proven ability in optimizing resource utilization and management of day to day project activities in compliance to delivery schedules. Welling to gain new experiences in all fields of knowledge. Email
*********@*****.***
Mobile
Address
Saudi Arabia / Al Riyadh
SA Residence
Valid
License
valid driving license.
Languages
• English Excellent
• Arabic Native
Education
• High Diploma of
Electronic Engineering
University of Aleppo
Aleppo - Syria 1997
• Bachelor of Electronic
Engineering Aleppo
University
Aleppo- Syria 1996
Experience
Facilities Manager, Retail Property
Al Shaya Group
September – 2020 / present
• Facility management for 140 coffee shops, 15 restaurants ( casual dinning ) and 100 fashion and footwear stores with everything related to air-conditioning ( HVAC ), electricity, fire-alarm, firefighting, and general building maintenance work for painting, polishing, tiles and indoor farming ( Landscape ) for stores, as well as maintenance of restaurant equipment of all kinds ( refrigerators – Frasers – pastry cases – ovens
– gas - …etc ).
• Managing tenders and RFQs needed by the store management, preparing contracts with contractors, and preparing the SOW for all required maintenance work.
• Managing a team of specialized engineers following the contractors’ work, following up on their achievement of the SLA approved by the company, and supervising their work on a daily basis.
• Using the CAFM systems to manage the department professionally and follow up corrective maintenance and preventive maintenance.
• Communicate and work with all departments (accounting, real estate, asset, …etc) to achieve compatibility and harmony in work.
• Provide management and oversight of all Service Providers operational activities and manage the FA team responsible for monitoring, measuring, auditing and improving Contractors operational performance in my region.
• Prepare, manage and lead a real estate portfolio, ensuring best practice FM is adhered to as a minimum.
• Provide management, leadership, and direction of my respective teams, ensuring Service Providers are adhering to the operational contract requirements in compliance with the contract required SLAs/KPIs and best practice.
• Generate and present monthly reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases.
• Analyse maintenance performance of each service provider to ensure the maintenance quality and standards are being adhered to.
• prepare and support specific maintenance strategies (Strategic Facility Plan-SFP) and review life cycle costing (LCC) for all building assets in line with the age/condition of the asset and implement them across the team.
• Be the senior advisor on the effectiveness and efficiency of the maintenance and engineering strategy on the property.
• Support the outsourcing strategy, including asset Scope of Work (SOW) and coordinating with procurement on contract execution.
• Prepare and present business cases to senior management with optimal financial analysis and total life cycle calculations.
• Support the company strategy on facility refurbishment and renovations and support its implementation.
• Ensure high standards of service delivery are adhered to.
• Implement best practice processes to increase efficiency and a culture of Continuous Improvement.
• Rationalize and review the use of goods and services to maximize cost- effectiveness.
• Ensure delivery schedules, quantity and quality criteria are met and submit reports on completed work by contractors and vendors.
• Verify supplier payment and invoicing match contract/order pricing.
• Prepare Rate Card for all services to control the service providers quotations.
• Develop, present and implement cost reduction initiatives.
• Advise on, energy management strategy, and oversee environmental health and safety.
• Apply the sustainability procedures in the stores to align with the world directions.
• Provide project controls oversight and guidance, ensuring all contractors are adhering to the project control documentation and quality requirements.
• Provide monitoring, inspection and auditing of the quality documentation by carrying out random quality inspections ensuring all process and procedures are adhered to.
Certificates &
Courses
• CFM (certified Facility
Manager ) .
• IFMA membership
• Project management
• Certified Networked AV
Associate -
Commissioning
• Certified control
associate commissioning
• Biamp configuration
( Audia)
• CAFM
• AMX control Associate /
commissioning
• Dante certification for
Audinate .
• AMX training.
• AMX programing 1
Facility Operation Manager
Al-Yamama Company
Princess Nora Bint Abdul-Rahman University, Riyadh, Saudi Arabia May May 2014 – Sept 2020
• Manage the day-to-day operations of Property Management, Services, and Logistics section to ensure that work processes are implemented as designed and comply with established policies and procedures
• Supervise facility management departments operations to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.
• Participate in identifying and recruiting key talents for the department
• Manage, guide, and assist employees by direct reports to perform their functional operations in accordance with set policies and procedures.
• Set performance objectives, provide necessary support, evaluate team(s), and offer regular feedback on performance.
• Provide clear top-down communication to employees and down-top feedback to the Executive Team
• Provide development opportunities to maximize employee potential and engagement.
• Promote a high-performance working environment and uphold the Exchange's values
• Communicates directly with Consultant for the maintenance strategy and preventive maintenance with daily progress meeting.
• Follow up all CAFM (Maximo) data : Preventive Maintenance, Corrective Maintenance, Service requests, make evaluation for all data base in Maximo every 6 months based on the maintenance history and predictive maintenance results .
• Assists with planning and implementing plant improvement and expansions.
• Reviews the operation of the equipment and systems constantly, to minimize unplanned downtime, anticipate solve problems in a timely manner, and to identify opportunities for improvement.
• (Audio, Cabling,
Network, Pc )
Essentials AMX
• LPG system.
• First Aid Courses
• Hazard Identification
• and Inspection
Course.
• Fire prevention
Course
• Health and safety
• orientation Course
• Enhancing the
• communication skills
• Managing a technical team of 150 employees between engineers, supervisors and technicians.
• Distributing team based on the scope.
• Communicates regularly with all maintenance team, both individually and as a group, to ensure good two-way communication concerning maintenance issues.
• Generating daily, weekly and monthly reports to be submitted to the executive management.
• Review the daily BACKLOG and the pending orders, check the reasons and solution to finalize all pending orders.
• Review the key performance indicator KPI.
• Ensure compliance to all relevant safety, quality and environmental management policies, procedures and controls across the section.
• Supported systems (Audio visual, Fire Alarm, Video Conference, Structure Cabling, RTLS, LP Gas, Housekeeping, IPTV, Sacs )
• Plan and arrange training for the engineers, supervisors and technicians.
• Follow up logistic system to provide all requirements on time, started with ( pr ) purchase request, ( po ) purchase order delivery .
• Prepare all variation orders which required from PNU.
• Prepare BOQ, cost sheet, follow up installation and handing over process with the consultant.
• Follow up and coordinate with other contractors in the University Access Issues, daily progress works and all other issues.
• Study the tenders and prepare the technical proposal and financial proposal.
• Performs any other duties/ tasks that might be assigned by the direct line manager.
Head of female Section (facility management)
Zahran Group
Princess Nora Bint Abdul-Rahman University, Riyadh, Saudi Arabia. March 2013 – Sept 2013
• Managing a building facility maintenance including engineers, technicians and housekeeping female team of 150 employees.
• Distributing female team based on the scope.
• Supervising the plans and schedules sent by each department and making sure that it is implemented properly
• Generating daily, weekly and monthly reports to be submitted to PM.
• Evaluating team members and submitting reports
• Monitoring attendance and performance indicators Note: I left work without taking a certificate of experience due to the lack of professionalism of the company and because I do not accept the work in such a company.
Skills
• Relationship-building
and networking skills
• Leadership skills
• Procurement and
negotiation skills
• Decision making
skills
• Time management
skills
• Project management
skills
• Communication and
influencing skills, in
person and in writing
• Clear and concise
writing skills and the
ability to handle long
and complex
documents
• Teamwork skills and
the ability to lead and
motivate others
• IT skills
• Organization,
prioritizing and the
ability to handle a
complex, varied
workload
• Directing employees’
skills
• Maintenance Planner
• Analytical and
problem-solving skills
• Emergency Refaxes
skills
• Risk Management
skills
Facility Manager / Unit Controller
Saudi Ogre
Princess Nora Bint Abdul-Rahman University, Riyadh, Saudi Arabia. August 2011 - February 2013
• Managing a building facility maintenance including engineers, technicians and housekeeping female team of 150 employees.
• Distributing female team based on the scope.
• Supervising the plans and schedules sent by each department and making sure that it is implemented properly
• Generating daily, weekly and monthly reports to be submitted to PM.
• Evaluating team members and submitting reports
• Monitoring attendance and performance indicators
• Support the technical team in case of any matter they couldn’t manage.
• Coordinating with project management and Head office.
• Submitting training plan for the staff
Computer Supervisor
Dar Al Oloum Group Schools Al Riyadh
April 2008 - July 2009
• Monitor all the computer labs in the group from software and hardware aspect.
• Supervise and monitor all the maintenance sub-contractors for the labs.
• Support smart board devices and printers technically to make sure about its functionality.
• Provide training for (academic staff, technical staff) to improve their skills.
• Responsible for candidate selection for academic and technical staff.
• Select the curriculums that will be chosen for preparatory, elementary and KG.
• Evaluate team members and submitting reports.
• Put improvement plans to enhance the overall group performance. Computer Supervisor
United Centre Computer Institution Riyadh, Saudi Arabia February 2005 - June 2007
• Carry out the maintenance required for all devices in the institution.
• Selection of trainers for the provided courses by institution.
• Monitor and supervise the performance for all the trainers. Lecturer of Electronics
University of Aleppo Syria
January 1997 - June 2000
• Supervise the research papers and experiments for the Diploma students in Microelectronics Research Lab.
• Teach lectures in major of Electronic Engineering.
• Supervise the Computer Lab in Faculty of Education.
Contact this candidate