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Sales Executive Customer Care

Location:
Aurangabad, Maharashtra, India
Posted:
July 29, 2022

Contact this candidate

Resume:

Mohammed Farhan Cell: - 997******* / 902-***-****

E-mail:- adrxg7@r.postjobfree.com

adrxg7@r.postjobfree.com

OBJECTIVE

Excel professionally with my More than 10+ Years of experience in Channel Sales/ Distribution Sales & Operations. Possess positive interaction skills and industry contacts which helped me improve the sales results. Have always been an active team member and strived to have a positive contribution to the company.

WORK EXPERIENCE:-

Dec 2020 to Nov 2021

Job Profile:- Worked as SO in Star Chips

Location :- Jalna,and rural Areas

Responsibilities :- Daily Visit to Territory / Market

Responsible for Primary Closer

Maintaining healthy Relations for business opportunity with Clients

Rectifying their Issues / complains

Escalations of Complains to concern Dept

Looking after Secondary and Product display

To Assist Clients/Customers at Front line by providing them company Support

Job Profile:- Area Manager 24th Nov 2017 to May 2019

Working with M/s pushpam Group, in Regions (Aurangabad,Ahmednager,Nasik,Jalgaon,Manjalgaon,Jalna,Vaijapur Etc…and Outskirts Areas of mentioned)

Responsibilities : -

Organized Sales Planning

For Promoting our Product encouraging Distributers n Their Delivery Boys

Timely Arranging Camps for Delivery boys also helping to achieve Agency’s Said Targets in said SA ( sales area )

Regular Coordination’s with HPCL team region wise to Groove the Business in steam line in said SA

Daily Visit to 3-4 Agency’s / Distributer to know their Queries regarding our Product named Ezygas

Generation of New Business by On boarding New Agency / Distributer

Responsible for Complete Training for Agency/Distributer and their Support Staff Members who are in touch with their Delivery Boys

Playing a key role in Arranging meeting regarding new launch (Version updation )

Actively Participating in Multiple events like Distributor meet & Campaign

Managing Complete sales Cycle (Primary, secondary,deliveries,Payment and maintenance)

Keep keen Observation on Competitors and their Offerings latest trends of Industry

Working as a Government DST ( Direct Sale Team) In Vodafone Zone Office Sept 16 to 25th Oct 17

Job Profile:

Daily Visit to Territory / Market (Corporate)

Maintaining healthy Relations for business opportunity with Corporate Clients

Rectifying their Issues / complains

Escalations of Complains to concern Dept

To Assist Clients/Customers at Front line providing them appropriate solutions of their SIM related issues/Query

Daily Payment Updations

CAF Logins on Daily basis

Making CPOS of Logins daily

M/s A.M. FOOD PRODUCTS : A- 29 Railway Station MIDC Aurangabad (MH) Jan 13 to Aug16

Designation : Marketing Manager

Location : Marathwada Region ( Aurangabad,Jalna,Beed,Hingoli )

Job Profile :

Responsible to Ensure the Brand Image of My Product

Daily Visit to Field, If required on tour

Responsible /Ensure Healthy stock Presence in My Territory

Responsible for Primary & Secondary sales

Maintaining Healthy relations with Distributers regarding Stock Presence

Responsible for Monthly Business of upto 10 lacks

Focus on Appointing New Distributers in nearby assigned region

Routine Visit to Market for Competition Presence (In Same Price Margin )

Ensuring Revenue Generation (Primary & Secondary)

IDEACTS INNOVATIONS PVT LTD. Aurangabad

Territory Manager - Sales and Operations 06th July 10 to 30st Sept 12

Identify, right set of outlets and convert them as channel partners for distribution of software products.

Responsible to Maintain a base 350+ such channel partners in Aurangabad & ensure performance.

Additionally, Sell e-Commerce Service Platform to assigned trade segment

Responsible for Primary & Secondary Revenue Targets by ensuring sales of e-commerce services through these outlets.

Appointing resellers, for local,inter city and region wise advertisements.

On time support to channel partners through a team of technical support team reporting directly.

Ensure proper induction of each channel partners by providing complete product training and follow Standard Operating Processes (SOPs) as provided by the organization.

Execute BTL activities as planned by the marketing team.

Maintain MISs through online reporting system provided by the organization.

Tata Communications Internet Service Ltd. Aurangabad

Sales Executive - Internet Lease Lines and Wi-Max June 2009 to 22nd June 10

Appointing new channel partners in various district & drive the business from them.

Assist Channel Partner and Distributor Team Members in Sales Closures for driving the Business.

Updating new Business Advantages for Existing Clients and thus ensuring Retention.

Responsible for Achieving Revenue/ Volume Targets on Monthly basis.

Maintaining DSR, Taking follow-ups of Client on Regular basis,

Daily Funnel Updating of Prospects and prepare visit plan accordingly.

Hathway Cables and Datacom Ltd. Aurangabad

Designation : Corporate Sales Executive Sept 08 – May 09

Selling leased line bandwidth solutions to SMEs and Industries.

Handled across MIDCs in Aurangabad Districts

Was responsible for achieving number targets assigned on a monthly basis.

Maintaining DSR with Daily Reporting to ASM.

Taking follow-ups of Client on Regular basis.

Daily Funnel Updating of Prospect.

Tata Teleservices Maharashtra Ltd. Aurangabad

Sales coordinator 25th April 05 to Till 06 Aug 08

CAF Submission, verification (Content & Documents)

Maintaining Sales MIS along with installation data

Daily assistance to sales Executive for activation

Handling Admin related activities

Document verification for finance clearance.

Coordination with sales, Operations &Customers service department

Co-ordination with Contact Point Verification (CPV).

Cash Collection from FOS&Daily Cash Deposition.

Co-ordination with Customer Care Team for customer related issues.

EDUCATIONAL QUALIFICATION :-

Schooling till 10 std From Burhani National English High School Aurangabad

Diploma In Automobile Engineering Marathwada University May 2000

B.E. (Mechanical) DVIIT, University of Calicut June 2008

Computer Knowledge :-

Basic Operations (Msoffice, Excel, PowerPoint) Internet Savy

DTP from C-DAC–with A+ grade from Aurangabad Branch.

PERSONAL DETAILS:

D.O.B. :- 03rd JUNE 1983

Marital Status :- Married

Languages :- English, Hindi, Marathi, Urdu



Contact this candidate