Data Entry Csr
Resume:
Atlanta, GA *****
**********@*****.***
LEILA DYE
OBJECTIVE
A highly motivated billing professional with a verifiable record of accomplishment spanning over 20 years. Highly creative, recognized as a results-oriented and solution-focused individual.
SKILLS & ABILITIES
Areas of strength include:
• Organizational Skills/ Solution Focused
• Work as Team Player/ Communication Skills
• Accounts Receivable / Payable / Management
• Research Abilities/ Account Reconciliation/ Billing
PROGRAMS
Efficient in using Microsoft Office, Outlook, Opex Machine (Scanner), Rent Roll, AMSI, Yardi, Pro Rent, Xtime, Reynolds & Reynolds, Ability to type 60 wpm, 10,000 keystrokes
EXPERIENCE
DATA ENTRY ANALYST ANALYTICAL ENVIRONMENTAL SYSTEMS (AES) 11/2021-PRESENT
Log in Data Entry for samples to be tested in lab
Creates daily reports for management
Maintains Excel spreadsheets as needed
DATA ENTRY ANALYST III/OPEX SCANNER (CONTRACT POSITION), BANK OF AMERICA 07/2020-11/2021
Organized data received from multiple sources and enter the data into a validated database
Prepared and sort documents for data entry Archive the data received
Maintained Excel spreadsheets as needed
Prepared and sort documents for data entry
PHARMACEUTICAL ADMINISTRATIVE ASSISTANT, MIKART LLC 03/2019-07/2020
Handled office tasks, such as filing, generating reports, setting up for meetings, and reordering supplies.
Maintained lab stock of supplies for other clinical staff.
Entered Data Entry.
Screened phone calls and routing callers to the appropriate party.
Opened/distributed incoming faxes, emails, and other correspondence.
CUSTOMER RELATIONS ANALYST, CHIME SOLUTIONS (FEMA-CONTRACT POSITION) 09/2018-11/2018
Communicated with others (internally or externally) to provide, exchange, or verify information,
Answered inquiries, addressed issues, and resolved problems or complaints.
Maintained records, files, or logs (administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.
Obtained and verified required client information to determine eligibility.
Conducted reviews to determine or verify eligibility or continued eligibility and benefit level.
Processed changes to client status, overpayments, and adjusted or restored benefits.
Documented case records using automated equipment to form a record for client.
Explained program services and policies and made referrals to agency programs, other state agencies, or community resources.
SERVICE ADVISOR/ CSR TOYOTA OF UNION CITY 08/2012-11/2017
Verified warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Developed estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepared repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintained customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Generated and follow up on appointments for the service team
Collected and managed customer information within our CRM
Closed and followed up on service transactions
Generated new business and appointments via our customer database with phone calls and emails
Networked and built relationships
GMAC Real Estate School - Stockbridge, GA 2003
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