Keira Fisher
Automotive Service Advisor
Mobile, AL 36695
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Service Advisor
Walt Massey Chevy-Buick-GMC - Lucedale, MS
October 2019 to Present
• Created spread sheets on Excel for Daily parts and service transactions
• Created spreadsheets for Daily phone calls
• Maintained high standards of customer service during high-volume, fast-paced operations
• Answered phone calls throughout the work day and took messages for service, parts, salesmen, and management.
• Took initiative to find extra tasks when scheduled duties were completed
• Handled currency and credit transactions quickly and accurately
• Communicated positively with coworkers and management Service BDC Representative
Walt Massey Automotive - Lucedale, MS
July 2019 to October 2019
• Answered and directed phone calls throughout the work day and took messages for management.
• Maintained high standards of customer service during high-volume, fast-paced operations. I’m
• Took the initiative to find and complete extra tasks when scheduled duties were completed
• Communicated positively with coworkers, customers, and management Service Advisor
estabrook toyota - Moss Point, MS
April 2018 to October 2018
-Maintained high standards of customer service during high-volume, fast paced operation
-handled multiple customers at a time in a kind and timely manner
-worked and achieved goals with co workers and management
-handled currency and debit transactions quickly and accurately Retail Sales Associate
Cracker Barrel - Moss Point, MS
April 2017 to August 2017
• Answered and directed phone calls throughout the work day and took messages for management.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Took the initiative to find and complete extra tasks when scheduled duties were completed.
• Handled currency and credit transactions quickly and accurately.
• Communicated positively with coworkers, customers, and management. Receptionist/ Parts & Service appointments Cashier Koby Import Auto - Mobile, AL
August 2015 to February 2016
• Created spread sheets on Excel for Daily parts and service transactions
• Created spreadsheets for Daily phone calls and sales calls
• Maintained high standards of customer service during high-volume, fast-paced operations
• Answered phone calls throughout the work day and took messages for service, parts, salesmen, and management.
• Took initiative to find extra tasks when scheduled duties were completed
• Handled currency and credit transactions quickly and accurately
• Communicated positively with coworkers and management Cashier/Food Preparer
Zaxby's - Carrollton, GA
June 2015 to August 2015
Maintained high standards of customer service during high-volume, fast-paced operations
• Communicated clearly and positively with coworkers and management
• Handled currency and credit transactions quickly and accurately
• Took initiative to find extra tasks when scheduled duties were completed
• Resolved complaints promptly and professionally
Cashier/Food Preparer
Edd's Drive Inn - Wade, MS
February 2014 to February 2015
• Maintained high standards of customer service during high-volume, fast-paced operations
• Communicated clearly and positively with coworkers and management
• Handled currency and credit transactions quickly and accurately
• Took initiative to find extra tasks when scheduled duties were completed
• Resolved complaints promptly and professionally
Front Desk Clerk
Classy Chassis - Ocean Springs, MS
February 2019
• Answered and directed phone calls throughout the work day and took messages for management.
• Maintained high standards of customer service during high-volume, fast-paced operations. I’m
• Took the initiative to find and complete extra tasks when scheduled duties were completed.
• Handled currency and credit transactions quickly and accurately.
• Communicated positively with coworkers, customers, and management. Education
Associates Degree in Psychology
Mississippi Gulf Coast Community College - Gautier, MS 2016 to Present
High School Diploma
East Central High School - Hurley, MS
2011 to 2016
Skills
• sales
• customer service
• excel
• inventory
• Front Desk
• Microsoft Outlook
• Retail Sales
• Salesforce
• Upselling
• Business Development
• Marketing
• Microsoft Word
• Conflict Management
Additional Information
• I am highly focused and hard worker with a stellar work ethic and outstanding customer service history. I am able to work independently with little to no supervision in a fast paced environment with skills in the service industry that transfer across many platforms.
• I am efficient in Microsoft Word, Excel, Access, Outlook, and Power Point. I am currently learning Quick Books.