Service Representative Customer

@ rocket-resume.com

Nicola Byrd

*** ******* **, ********* ****, Greenville, South Carolina, 2960, US +1-864-***-**** + ***********@*******.***

PROFESSIONAL SUMMARY

Mature mediation experience.

nd responsible, with counseling a

‘Team player who is knowledgeable in [Area of expertise] and [Area of expertise]

Dedicated to learning, grow

1d succeeding in [Industry]

Customer service and conflict resolution skills are excellent.

ca

is of

ble [Job Tile] who can cater to the specific net

ch pati

iotivated, approachable, and open.

SKILLS

‘Resident care.medicine technician,customer service representative, Team Player

Wheelchair ambulance service driver © Data entry

# Direct patient care 4 Patient Assessments

EDUCATION

High School - 1994

‘Travelers Rest High School - Travelers Rest, SC

WORK HISTORY

Resident Assistant - August, 2006 to March, 2017

Brookdale senior living - Greenville, SC

‘© Changed bed linens, dumped trash, and efficiently completed [Task] to ensure resident comfort.

‘© Helped disabled clients in any way I could to help them achieve independence and happiness

‘Kept track of progtess and documented

he patient's health status, Keeping the healthcare team informed,

© Helped residen

‘ith their daily hygiene routines, such as dental and mouth care, b

hing, and hale care

Ambulance Driver - October, 2001 to June, 2005

Medshore Ambulance Service Corporate Headquarters - Anderson, SC

Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments.

Helped patients get onto ambulance gumeys and into ambulances.

Had an excellent attendance record and was always on time for work.

Kept track of everything.

Checked to see if the ambulance was clean and well-stocked with first-aid and medical supplies.

Customer Service Representative - June, 1998 to November, 2001

Mei world com -

sreenville, SC

‘Used a consultative sales approach to understand customer needs and make relevant recommendations

4 Kept accurate and current customer account data with manual form processing and digital information updates,

‘© Kept the [Type] and [Type] areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.

Provided a superior customer expetience in order to build a loyal customer base.

© Opened [Number] new customer accounts per [Timeframe] through [Action] and {Action}

‘© Answered customer calls prompily to avoid long wait times on hold

‘© Kept customers happy by implementing forward-thinking strategies that focused on meeting their needs and resolving their concerns

AFFILIATIONS

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