Customer Service Administrative Assistant
Resume:
Sabrina Franklin
Saraland, AL *****
**********@*****.***
Dedicated and focused worker who excels in prioritizing and completing multiple tasks. Able to work well in team environments. I am also able to lead a team to get the job done properly and efficiently. Excellent work ethic and strength in boosting company morale. Authorized to work in the US for any employer
Work Experience
Team Leader/Supervisor
Wal-Mart Import Distribution Center - Irvington, AL Present
My job description, varies according to the workload that is needed. I am trained in many areas of properly making sure the distribution centers works efficiently and properly. I assign daily job task and duties, I assist with training and safety procedures. I supervise the third party associates in the distribution center. Banquet Captain
Marriott Hotel - Mobile, AL
August 2009 to November 2013
• Managed staff by recruiting, selecting, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.
• Provided friendly and attentive service.
• Consistently provided professional, friendly and engaging service.
• Set dining tables according to the type of event and service standards.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Developed and maintained positive working relationships with others to reach business goals. Office Manager
Bay City Auto - Bay Minette, AL
January 2006 to April 2009
• Created detailed expense reports and requests for capital expenditures.
• Managed office supplies, vendors, organization, and upkeep.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Helped distribute employee notices and mail around the office.
• Maintained a clean reception area, including lounge and associated areas.
• Drafted biweekly time sheets for 4 employees.
Administrative Assistant
Cross Creek Consultants - Mobile, AL
May 2002 to January 2006
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Managed office supplies, vendors, organization, and upkeep.
• Directed guests and routed deliveries and courier services.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Organized all new hire, security and temporary paperwork. Education
Bachelor's in Criminal Justice
Faulkner University - Mobile, AL
March 2016 to May 2018
Skills
• Customer service (6 years)
• Excel (2 years)
• Microsoft Excel (2 years)
• Microsoft Office (2 years)
• training (4 years)
• Management
• problem solving
• Inventory
• Organizational Skills
• retail sales
• Cash Handling
• Banquet Experience
• Recruiting
• Payroll
• Office Management
Certifications and Licenses
CPR
Present
Additional Information
Skills
• Customer service-oriented
• Excellent planner and coordinator
• Microsoft Office
• Payroll
• Multi-line phone proficiency
• Microsoft Excel certified
• Spreadsheet management
• Employee training and development
Contact this candidate