AFSAR AHMED – IT Technical Engineer

*-**** ****** ** **, Calgary AB T3A 2H4

+1-403-***-**** adrx25@r.postjobfree.com

LinkedIn Profile : https://www.linkedin.com/in/afsar-ahmed-35725227/

SUMMARY:

IT Support Engineer with real-time experience on Infrastructure Services. Hands on experience in Active Directory, Client Licensing setups, Software Asset Management, Networking, VMware - Virtual Servers, Cisco Routing, Switching, Avaya Telephony System, ASA Firewall Security, Antivirus, Data Migration, Backup, Restoration and Disaster recovery practices. Microsoft SCCM, Microsoft SCOM, Microsoft Lync, Wireless Access Points and Mobile connectivity troubleshooting. Data Centre Monitoring.

WORK EXPERIENCES:

Aug 2015 till date. Presently Working as IBM IT Technical Engineer.

Responsibility Data Backup /Restore/ Migration / Installation / Deployment.

Clients: RBC, TD Bank, Canadian Tires, Superstore, Walmart and many Market malls.

Company : Wood Al-Hejailan, Al-Khobar. Saudi Arabia. ARAMCO GES+ Consultant.

Period : Feb 2006 to Apr 2015 Over 1200 User Support.

Position : Lead Network Administrator / IT Software Supervisor.

Responsibility : Lead Hardware/Software & Network Technical Support.

Integration Planning 2010: Trained in Mustang Engineering L.P. in Houston (Texas) USA for merger of four major companies to merge Mustang-HDP for ARAMCO GES+ Engineering Projects. Website: www.mustanghdp.com

Achievement: Successfully accomplished project, task given to migrate over 1,500 PCs Network to Windows 7 64bit, environment to utilize remote control and monitoring systems.

TECHNICAL CERTIFICATIONS:

Communication Skills: Toastmasters International Member # 02708425.

IELTS: International English Language Testing System, CPL and

TAE Course at Bow Valley College. Year 2016

CCNA: Cisco Certified Network Associate.

MCP/MCSE/MCSA: Microsoft Certified Systems Administrator.

HDSE/HDHE: Higher Diploma in Software & Hardware Engineering. APTECH.

EDUCATION QUALIFICATIONS:

B.Com (Bachelor of Commerce)

CORE SKILLS:

Multi Operating Systems, Microsoft Windows Servers and Exchange 2008 R2.

Worked on Checkpoint and Cisco ASA’s 5510 firewalls.

Working knowledge of Switching Concepts VLANS, Trunk Encapsulation, MAC Filtering, Ether-channel, port-security.

Routing Concepts Static Routing RIP, EIGRP, BGP. Routing. Example Cisco Catalyst 3750, 5500 Series Wireless Controller and Juniper Routers.

Topologies LAN, WAN & VLANS. Configure and Install Network resources, Switching, Routing, IP Addressing, LAN and WAN protocols, Routing Protocols, VLAN, VPNs, Network Security. Blue Coat Devices, Riverbed WAN optimization,

Cisco Avaya Telephone System, Ms Lync Server Access, Cisco Firewall Security.

Troubleshooting and Network Management Telnet, Trace route & Wireshark Network Protocol analyzer for network traffic etc.

HP OpenView, IT Infrastructure Network performance management products.

Good knowledge in F5 Load balancer.

Knowledge for problem solving skills & Troubleshooting Skills.

Data Center Management. 2 Tiers Technologies. Familiar with ITIL practices.

TECHNOLOGIES and METHODOLOGIES:

Application Software Packaging - Engineering design Technologies.

Data Storage Cluster Technologies. NetApp - Data Storage Server.

Computer Assisted Software Engineering and Technical Business Support.

Operational and Tactical Frameworks. Communication Messaging and Integration Technologies.

PROFESSIONAL QUALITIES:

Analytical mindset. Leadership and entrepreneurial Spirit.

Advance decision making and complex troubleshooting skills.

Written, verbal communication and presentation skills for both technical and non-technical teams. Vendor Management skills.

Prepare and manage teams of information systems to Install, upgrade and implement operations in adapting new technologies and systems usage.

ID CARDS: Canadian Permanent Resident and Alberta Driver’s License.

REFERENCES:

Mohamed Showkat ARAMCO QA/QC Engineer +1-587-***-****

Haji Shaik Working in Alberta Health Services +1-403-***-****

Saleem Mohamed IT Infrastructure Working in Husky +1-403-***-****

Anwar Mohiuddin IT Telecom Structural Engineer +1-403-***-****

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