Norris Curenton

**** ****** ***** - *********, *******

Phone: 843-***-****

Email: adrx11@r.postjobfree.com

OBJECTIVE: To obtain a position which will utilize my experience, technical background, communication, and leadership skills. Make use of my great team orientation skills, critical-thinking skills, and a desire for continuous learning. Provide quality services to a great company with the best of my ability while following policy and procedure effectively and efficiently.

EDUCATION:

Clemson University, Bachelor of Science Degree – Mechanical Engineering – 1989-1995

CERTIFICATIONS:

Certified Quality Technician – October 1998

EXPERIENCE:

Adler Pelzer Group (APG), Thomson, GA

Quality Engineer: September 2018 – March 2022

Lead the implementation and maintenance of the internal Quality Management System.

Internal Customer Quality Representative for product, procedure and production from new launch, series, and service parts.

Implement and sustain internal quality standards and procedures to ensure customer requirements are achieved or exceeded.

Participate in the Product Development Process (PDP) to ensure Customer requirements are met or exceeded.

Lead cross-functional team to create and maintain Quality documentation, including but not limited to Control Plans, FMEAs, PPAP, Work Instructions, etc.

Review Process Parameter data and maintain summary reports, prioritizing and leading corrective action activities.

Lead containment actions, root cause and corrective action investigations and implementations in response to customer concerns and complaints

Review Customer portals for and prioritize corrective action activities (PDCA).

Lead the Layered Audit and Internal Audit processes.

Customer quality representative for products and production from the launch phase forward.

Reviews quality assurance instructions, assembly specifications and production schedules to determine method of conducting inspections and tests, sequence of operations and work assignments.

Performs all necessary supervisory functions to effectively and efficiently manage personnel assigned.

Develops and Implement Training Plans for Quality Auditors & Inspectors on current and future Programs / Products

Adhere to applicable external standards:

o IATF 16949 / ISO 9001:2015

o ISO 14001

o VDA6.3

GKN Industries, Newton, NC

Quality Engineer: May 2017 – February 2018

Lead problem solving team to analyze and resolve internal/external issues.

Lead/participated in scrap reduction and process improvement projects.

Participated in PFMEA and Control Plan development and plan appropriate actions to reduce RPN.

Evaluated Process Change Requests and implemented the changes through PPAP / PTR per GKN standard and customer requirements.

Used process variation understanding to take preventive measures.

Managed Product/Process Deviation requests and worked with customers for approval.

Performed compliance audits to insure adherence to company policies, procedures and customer specific requirements.

Worked with Supplier Quality group to resolve supplier related issues to ensure defect free product.

Ensured compliance to AIAG Standards & other Customer Specific Requirements.

Evaluated and reported progress toward established goals and objectives.

Trained associates in the application of quality tools such as statistics, inspection methods, problem solving, process analysis and improvement.

Resolved disputes with internal and external customer involving product quality.

Responded to customer inquiries concerning product quality.

Imperial Die Casting, Liberty, SC

Quality Engineer: December 2016 – May 2017

Support manufacturing when internal quality issues were discovered.

Coordinated PPAP reports for submission to customers following company’s guidelines and customer requirements.

Created Visual Aids/Control Plans/Work Instructions to assist operators and quality inspectors when inspecting for various defects.

Used the 8D reporting format to resolve internal and external quality issues.

Traveled to customers to resolve issues found at their facility.

Dispositioned material place in the DMR area with support from manufacturing.

Preformed product audits to ensure operators were following visual aids, control plans and work instructions.

Coordinated/Organized areas responsible for quality inspections and/or rework to ensure compliance with customer requirements.

Created rework procedures and rework visual aids for operators to follow.

Preformed product inspections to ensure compliance with internal and customer requirements.

AFCO, Anderson SC

Supplier Quality Engineer: February 2015 – April 2016

Coordinated/facilitated supplier issues (defects, out of specification claim, visual issues) with assigned suppliers using 8D method. Communicated with the responsible supplier QE to ensure timely closure of the issue with effective results.

Coordinated/Facilitated escalation meetings with suppliers due to poor or lack of responses to open issues.

Conducted APQP (Advanced Product Quality Planning) activities for product launches at suppliers - new suppliers and products.

Conducted supplier auditing for suppliers that did not meet expectations, new suppliers and suppliers providing new products to determine their capability to comply with requirements and specifications.

Monitored and supported approval process of supplier PPAP’s for Engineering Changes (new and modified parts).

Collaborated with purchasing to select and develop suppliers through regular assessment, planning meetings, APQP tools, and plant visitations.

Tracked supplier performance through monthly rating system.

Initiated problem investigation and containment activities when supplier issues were reported within the facility.

Communicated with manufacturing, production operators, inspectors and suppliers to resolve customer complaints resulting from supplier-related quality problems.

Implemented and directed the inspection of supplier suspect materials to support manufacturing when supplier issues occur.

Dispositioned supplier non-conformances.

Participated in APQP teams to launch new products in accordance with the company's SQE Structure (i.e. supplier development as applicable, internal documentation, supplier-related documentation, gaging requirements, including Run @ Rates, PPAP runoffs, etc.)

Performed other duties as assigned by supervision and management

Schaeffler Group USA, INA Plant 1, Cheraw SC

Customer/Quality Engineer: June 2005 – January 2015

Conducted quality assurance training, as required.

Participated in Advance Product Quality Planning (APQP) and coordinates PPAP submissions for new and existing product.

Assisted with designs, specifications, development and procurement of inspection, measuring and testing systems for manufacturing processes.

Lead cross-functional teams in the qualification and continuous improvements of manufacturing process.

Coordinated/Facilitated problem solving cross functional teams for reported customer and internal issues – 8 Disciplines (8D) reporting.

Conducted and coordinated internal audits.

Approved Process and Product Deviations (PPD’s) along with a cross-functional team.

Provided general quality engineering support to manufacturing as determined by the department manager.

Traveled, as required, to perform job requirements.

Created and updated control plans and process flow diagrams as required for new product and existing product.

Participated in cross-functional team to create and update (PFMEA) as required for new product and existing product.

Tyco Electronics, Greensboro NC

Customer/Quality Engineer: February 2001 - May 2005

Performed quality duties with the guidelines of TS16949, Tyco Electronics Quality Manuals, and Tyco Electronics Automotive Operations’ Quality Policy

Satisfied quality, delivery and responsiveness expectation of the automotive industry customers.

Promoted the philosophy of continuous improvements and prevention.

Performed quality assurance activities to assure features and characteristics of product and services satisfy customer stated or implied needs.

Participated as required in Advanced Product Quality Planning (APQP), Design reviews, Process Sign-Off events and Production Part Approval Process (PPAP) activities for new or existing products.

Supported manufacturing with participation in the following maintenance activities.

Severed on Material Review Board (MRB)

Statistical Process Control (SPC) and Gauge Repeatability and Reproducibility/ Measurement System Analysis (MSA)

Utilized gauging methods – gauge development, existing gauge calibration

Handled customer complaint response using Quality Information and Communication Network (QICN).

Assisted with quality systems auditing (product, process and systems).

Applied the Quality of Sciences of: Process Flow Diagrams and Control Plans, Failure Modes and Effects Analysis (FMEA), Statistical Process Control (SPC), Team Oriented Problem Solving/ 8-Discipline Approach (TOPS/8D), Quality Tools of Continuous Improvement.

Jacob’s Chuck Manufacturing Company, Clemson, SC

Engineering/Quality Technician/Quality Engineer: October 1995 – January 2001

Inspected incoming tooling and calibrated gages that are out of specification using micrometers, calipers, gauge blocks, sine plates, hardness testers, comparators, CMM machine, etc.

Audited chucks to engineering specifications using ISO 9001 internal auditing.

Communicated with outside suppliers.

Participated in Kaizen team to improve heat treatment capability.

Improved machine capabilities using Six Sigma methods.

Worked with Quality Cell Representatives and Manufacturing to define new products troubleshooting guide.

Prepared and monitored Gage R&R studies and Capability Analysis for New Product.

Completed machine set-ups on various machines.

Reduced scrap using Quality check off forms and TPM.

Prepared standard work procedures.

Restored and organized Kan-Ban racks for easy access to materials.

Computer Skills: Mini-Tab, MS-Word, MS-Excel

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