Fran D. Benfield

*** **** ******

Johnstown, PA *5905

adrwzz@r.postjobfree.com Cell: 484-***-****

Skillful rapport builder with various types of businesses and people to find core issues and find quick resolutions for positive changes. Background includes achieving profitability for start up Banks quickly and efficiently, organizing filing systems, auditing, training, bookkeeping, accounting and administrative duties, volunteer work and life coaching. Proficient in:

Microsoft Office, Word, Excel, Powerpoint

Internet research

Various Banking Software

Skype & Zoom

Outlook email

Accounts Receivable, Payable

Payroll Software

PC’s, printers, copiers, faxes

Data entry

General Ledger Balancing

Data analysis

Inventory Control

Remote processing

Customer Care

Education

Penn State University – Paralegal

Alvernia College – Accounting

Resource Associates Corp – Marketing, Advertising, Presentation Training

Berks Real Estate School – Real Estate License

Neuro-Energetics Inc. – Humanistic Neuro-Linguistics Psychology –Certified Life Coach

RTT and QHHT Certified – Hypnotherapist

Certified Yoga and Qigong Instructor

Volunteer Experience

Group Mission Trips – Help repair homes, team leader, office staff, cafeteria help

CASA – Court Appointed Special Advocate

Hospice – Office staff, on site patient care

Professional Experience

Staffing Service USA – Lancaster, PA 08-01-21 to 06-30-22

Part time remote – Loan Document review – working with various departments to correct deficiencies and track down missing documents

Robert Half International – Reading, PA 03-2021 to 05-2021

Part time Accounts Payable – Reading Area Community College

Bank of Bird in Hand – Bird in Hand, PA 2014 to 2020

Deposit and Loan Operations Specialist, Deposit Ops Manager

Reviewing of all aspects of bookkeeping for all daily transactions for the Deposit area, including checking, savings, CDs, ATM, IRAs, ACH, General Ledger. Balancing accounts, wire transfers, correspondence with customers, Accounts Payable, Loan review and research, remote processing.

Customers Bank – Wyomissing, PA 2013-2014

Senior Accountant and ACH Manager

In charge of reconciliations of the General Ledger accounts in the accounting department, then promoted to ACH and ATM Manager. Spearheaded a new ACH system for a more efficient monitoring and processing of all ACH transactions.

Office Team – Wyomissing, PA 2012 - 2013

Temporary staffing for Accounting

Accounts Payable, Accounts Receivable, Payroll, bookkeeping

Berkshire Bank - Wyomissing, PA 2003- 2011

Operations Manager

-Managed the operations center from beginning to merger for the Bank and its five branches.

-Created and presented reports for reviewing statistics and implementing new strategies for compliance issues, creating new products, sales, and marketing.

-Liaison with multiple vendors for quick and accurate data information needed for daily updates.

-Created effective positive teamwork between the operations department, customers, and branches.

Self Employed 2001 – 2022

Temporary staffing, Volunteer work, Well Being Coach

Working for various companies on a part time basis to supplement their staffing needs during summer vacations, medical leaves, mergers, etc. for accounting, bank auditing, bookkeeping, accounts receivable/payable. Included: medical office, flooring business, Godiva Chocolates, Mars Electronics, telephone company, volunteering for CASA, Court Appointed Special Advocate, helping a child in the Foster Care system with one-on-one contact and support.

As a Well Being Coach, I help guide people to heal mentally and physically.

Penske Corporation – Reading, PA 1996 - 2001

Administrative Assistant to Sr. VP of Human Resources

Coordinated travel arrangements, time schedules, conference calls, Holiday Banquets and executive personnel files, communications via phone, memos, letters, email and fax, Liaison for all Regional Managers, Extensive employee benefit knowledge.

Berks County Bank – Reading, PA 1989 – 1995

Operation Manager

Managed the Loan and Deposit Bookkeeping Area for the De Novo Bank.

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