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Front Desk Data Entry

Houston, TX, 77002
July 28, 2022

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Ronesha Thomas

*** ******** **

Houston Tx *****



To obtain a position where I can utilize the skills I have achieved through my education and work experience to better assist your facility


Several years of customer service experience

Excellent written and verbal communication skills

Extremely productive in a high volume, high stress environment

Productive in the use of Microsoft Office, Excel, Powerpoint, Outlook

Productive in basic clerical duties such as answering phones, scanning, heavy filing, faxing documents, and making copies

Work History:

Sunoco/ 7 Eleven

Assistant Manager

08/2014 to current

Greet guest

Do daily paperwork in PDI

Upsell and cross sell promo's

Stock shelves and coolers

Run reports

Check in vendors

Make grocery orders

Manage the lottery, money orders, and the ebt machines Assign daily task for co-workers

Create schedule

Refill Atm

Enter gas prices

Assist in kitchen

Holiday Inn Express

Night Auditor/ Front Desk Manager

08/2016 to 01/2018

Assign rooms

Create reservations

Collect the forms of payments

Create blocks

Sales of rooms for groups and businesses

Greet guest

Introduce Holiday rewards and get the guest to sign up Correct problems with the guest timely and respectful manner Create schedules for front desk, housekeeping, and maintenance Book the service rooms for businesses to host events Motel 6

05/2012 to 12/23/2016

Front Desk Manager

El Cajon Ca 92020

Prepare daily and monthly reports

Handle cash, credit cards, accounts payable, accounts receivable, payroll, and other financial transactions

Properly administer policies and procedures

Protect safety of guest, employees and living residents Ensure regular assessment and reviews of all hotel personnel Maintain a high personal visibility throughout the property and throughout the community Maintain a professional image at all times

Greet every guest accordingly

Assist with reservations

Empowering hotel staff to excel in superior customer service Assist with guest and residential complaints and address them in a timely fashion 211 San Diego

Customer Support Team

May 2011 to December 2012

Answer calls

Collect demographics

Give referrals to assistance needed

Help apply for medical, snap, and tanf

Assisted FEMA with the California Wildfires

Received training from FEMA

Do routine check-ups on our partners

Data entry

Assist with inspection of homes burned in the fires Luth Research,

Research Interviewer

Aug 2011- Feb 2013

Made outbound calls

Conducted focus groups

Sales of newspapers and magazines

Nelson tv surveys

Conducted survey research for radio stations

Entered data into the computer system

Acadiana Adult Super Store

Store Manager

June 2008 to July 2011

Held clerical duties of answering the phone, filing and entering invoices

Ordering products

Scheduling of employees

Marketing and advertising

Cleaning and organizing of videos in alphabetical order

Introduction of new products

Control of security

Daily bank runs for change

Night bank deposits

Control of the videos in the arcade room

Hire and fire

Operated the cash register

Inventory of store

Shop Rite/Tobacco Plus

Store Manager

Sept 2003 to Feb 2008

Operated the cash register, Lottery, EBT, money orders, phone card, and credit card machines

Hire and fire

Created the scheduling for employees

Entered invoices

Scheduling of meetings and introduction of new rules or problems

Inventory of store

Cleanliness of store and deli

Entered paperwork of the day into our Pdi system

Deposit of daily productions

Count of safe deposits and registers

Ordering of products, such as beer, liquor, food, snacks

Prepped and prepared food for deli

Created prices for the food in deli

Monitoring of my competition gas prices

Cleaning of parking lot and gas pumps

Taco Bell

Shift Manager

August 2003-April 2006

Operated cash register

Prepped and prepared food

Cleanliness of store and employees

Completed paperwork for the shift I managed

Assisted in ordering supplies and food

Scheduling of meeting to introduce new products


Kaplan University- Medical Coding and Billing

In Progress

Lincoln High School- High School Diploma

I have a tobacco and liquor license

Safe serve certificate


Mr George

7 Eleven Corporate


Mr Eddie

General Manager for Stripes



Holiday Inn Express General Manager



Luth Research Manager


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