Front Desk Data Entry
Resume:
Ronesha Thomas
Houston Tx *****
adrwsd@r.postjobfree.com
adrwsd@r.postjobfree.com
Objective:
To obtain a position where I can utilize the skills I have achieved through my education and work experience to better assist your facility
Skills:
Several years of customer service experience
Excellent written and verbal communication skills
Extremely productive in a high volume, high stress environment
Productive in the use of Microsoft Office, Excel, Powerpoint, Outlook
Productive in basic clerical duties such as answering phones, scanning, heavy filing, faxing documents, and making copies
Work History:
Sunoco/ 7 Eleven
Assistant Manager
08/2014 to current
Greet guest
Do daily paperwork in PDI
Upsell and cross sell promo's
Stock shelves and coolers
Run reports
Check in vendors
Make grocery orders
Manage the lottery, money orders, and the ebt machines Assign daily task for co-workers
Create schedule
Refill Atm
Enter gas prices
Assist in kitchen
Holiday Inn Express
Night Auditor/ Front Desk Manager
08/2016 to 01/2018
Assign rooms
Create reservations
Collect the forms of payments
Create blocks
Sales of rooms for groups and businesses
Greet guest
Introduce Holiday rewards and get the guest to sign up Correct problems with the guest timely and respectful manner Create schedules for front desk, housekeeping, and maintenance Book the service rooms for businesses to host events Motel 6
05/2012 to 12/23/2016
Front Desk Manager
El Cajon Ca 92020
Prepare daily and monthly reports
Handle cash, credit cards, accounts payable, accounts receivable, payroll, and other financial transactions
Properly administer policies and procedures
Protect safety of guest, employees and living residents Ensure regular assessment and reviews of all hotel personnel Maintain a high personal visibility throughout the property and throughout the community Maintain a professional image at all times
Greet every guest accordingly
Assist with reservations
Empowering hotel staff to excel in superior customer service Assist with guest and residential complaints and address them in a timely fashion 211 San Diego
Customer Support Team
May 2011 to December 2012
Answer calls
Collect demographics
Give referrals to assistance needed
Help apply for medical, snap, and tanf
Assisted FEMA with the California Wildfires
Received training from FEMA
Do routine check-ups on our partners
Data entry
Assist with inspection of homes burned in the fires Luth Research,
Research Interviewer
Aug 2011- Feb 2013
Made outbound calls
Conducted focus groups
Sales of newspapers and magazines
Nelson tv surveys
Conducted survey research for radio stations
Entered data into the computer system
Acadiana Adult Super Store
Store Manager
June 2008 to July 2011
Held clerical duties of answering the phone, filing and entering invoices
Ordering products
Scheduling of employees
Marketing and advertising
Cleaning and organizing of videos in alphabetical order
Introduction of new products
Control of security
Daily bank runs for change
Night bank deposits
Control of the videos in the arcade room
Hire and fire
Operated the cash register
Inventory of store
Shop Rite/Tobacco Plus
Store Manager
Sept 2003 to Feb 2008
Operated the cash register, Lottery, EBT, money orders, phone card, and credit card machines
Hire and fire
Created the scheduling for employees
Entered invoices
Scheduling of meetings and introduction of new rules or problems
Inventory of store
Cleanliness of store and deli
Entered paperwork of the day into our Pdi system
Deposit of daily productions
Count of safe deposits and registers
Ordering of products, such as beer, liquor, food, snacks
Prepped and prepared food for deli
Created prices for the food in deli
Monitoring of my competition gas prices
Cleaning of parking lot and gas pumps
Taco Bell
Shift Manager
August 2003-April 2006
Operated cash register
Prepped and prepared food
Cleanliness of store and employees
Completed paperwork for the shift I managed
Assisted in ordering supplies and food
Scheduling of meeting to introduce new products
Education:
Kaplan University- Medical Coding and Billing
In Progress
Lincoln High School- High School Diploma
I have a tobacco and liquor license
Safe serve certificate
References
Mr George
7 Eleven Corporate
Mr Eddie
General Manager for Stripes
Roy
Holiday Inn Express General Manager
Anthony
Luth Research Manager
Contact this candidate