Data Entry Medical Billing
Resume:
Heather Lofton
Corona, CA **880
********@****.***
An experienced Administrative Assistant II is seeking a long-term, full-time, challenging position with a progressive organization where I can utilize my proven extensive skills, knowledge, and experience in the administrative field and quality customer service where I can become an excellent asset to your team.
PROFESSIONAL AND TECHNICAL SKILLS/QUALITIES:
Computer literate - Microsoft Word; Microsoft Outlook; Cougar Mountain Software; Data Entry; Internet; PBX; Diamond D
Facilitator and trainer for staff members
Typing: 45-50 wpm
Proficient in all basic office equipment - phones, fax machines, copiers, etc.
Excellent customer service skills and strong interpersonal communication skills
Strong organizational skills-resourceful, result-oriented and excellent problem solving skills
Ethical; confidential; self-starter; versatile; requires minimal supervision ; able to multi-task and works well under pressure
Dependable; loyal; responsible; punctual; professional in conduct and in dress; Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Claim Analyst/Call Center
California Unemployment EDD - Moreno Valley, CA
September 2021 to April 2022
Review claims in reference to Covid-19 issues. Data entry, as well as work with other teams to assist with corrections in claim department.
Externship Coordinator/Career Service Specialist
Advanced College Vocational Nursing School - South Gate, CA May 2015 to March 2020
Answer incoming phone calls; make out bound calls to various medical clinics for our business flyers to go out; Data entry via Diamond D, CampusVue; Assist with student services; Assist students to produce resumes; Set up interviews for potential employment within the company; Assist students in finding employment opportunities in their graduated fields; Assist nursing department with vocational nursing student charts; File paperwork; follow up call backs for CA license state testing. Assist graduates and coordinate new externship sites for training experience,and employment in their related field. Submit daily attendance for each nursing term and certificate programs within the school. Call various dental and medical offices for job placements for certificate and Phlebotomy grads. Assist registrar with grading.Administrate SLE entrance exams . File documents and fax various paperwork to medical offices for student work verifications; Go out field. to various clinical sites to supervise students and make sure that each student is getting the proper training at each site. Out field duties to various clinical sites for new externships and nursing clinical sites.
HR- Clerk Typist / PBX - Switchboard Operator
The Port of Long Beach - Long Beach, CA
December 2008 to September 2011
Duties include but not limited to: Answering phones and direct calls to the appropriate personnel; listen and resolve customer complaints and issues; provide alternative solutions to issues; data entry; completing various projects for the communication division. Maintain and update-input important meetings within the port for commissioners and other departments. Customer Service Representative
MRL Laboratories - Cypress, CA
September 1999 to September 2008
Duties included but not limited to: Answered phones, faxing pertinent information to customers and followed up on crucial information; data entry of laboratory reports; filing documents; contact various agencies and provided the results of lab reports; assist with the training of new employees; collections; claims;
Child care worker/ Clerical
Long Beach Unified School District - Long Beach
June 1990 to September 1999
Duties included but not limited to: Answered phones, took messages and resolved questions, complaints, and directed them to the appropriate staff members;, and maintained student records, prepare snacks for children, read, playground activities, help teachers with various class projects, bathroom duties etc. Education
Healthcare in Medical Billing & Coding
Online Adult School of LB - California
June 2020 to February 2021
Associate's
High school diploma or GED
Skills
• Multi-line phone systems
• Medical coding
• Medical billing
• Customer service
• Typing
• CPT coding
• Medical records
• ICD-10
• Medical Office Experience
• Training & Development
• Medical Terminology
Additional Information
BA In Progress
Contact this candidate