PROFILE

A technological savvy, organized and

motivated administrative professional

seeking to use strong administrative

and communication skills to enhance

operations at the employed

organization. Additionally, a top notch

assistant with ten years of experience

managing business relations and

special projects at the senior

management level. Serve as a primary

point of contact of internal and

external stakeholders. Maintain

excellent written and oral

communication skills, problem

resolution abilities and a high level of

confidentiality.

PERSONAL DETAILS

Sex: Female

Marital Status: Single

Date of Birth: 3 March 1982

N/ Identity Number: 58-198463Y13

D/Licence Number: 369255 LC

Nationality: Zimbabwean

Languages: English/Shona

French

CONTACT

PHONE:

+263*********

+263*********

WEBSITE:

https://www.linkedin.com/in/doreen-

rudo-mhlanga-51615728/

EMAIL:

adrwnd@r.postjobfree.com

adrwnd@r.postjobfree.com

DOREEN RUDO

MHLANGA

EDUCATION

Muzinda Hub (in conjunction with Treehouse) – Digital Skills (Front- End Web Development and Data Analytics)

July 2019 – to November 2019

Modules Passed: HTML, CSS, JavaScript, Object Oriented Great Zimbabwe University – Business Management (Honours) Degree July 2017 – November 2020

(Graduated)

Modules Passed: Introduction to Computers and Computer Technologies, Management Information Systems and E-Commerce,, Enterprise Risk Management, Entrepreneurship 1, Entrepreneurship 2, Principles of Management, Business Ethics and Corporate Governance, Organizational Behaviour, Organizational Change Management, Corporate Communication, Business Communications, Management Accounting, Accounting Concepts and Principles, Human Resources Management, Industrial and Labour Relations, Commercial Law 1, Commercial Law 2, Principles of Marketing, Marketing Management, Purchasing and Supply Management, Production and Operations Management, Introduction to Financial Reporting, Corporate Finance 1, Introduction to Research Methods and Statistics, Quantitative Analysis for Business, Principles of Economics, Introduction to Zimbabwean Culture & Heritage, African Philosophy & Thought, International Business Management, Business and Customer Relationship Management, Project Planning Management, Total Quality Management, Strategic Marketing Management and Research Project.

Zimbabwe Institute of Management- Business

Administration (Diploma and Certificate

(Graduated)

January 2015– December 2016

Modules Passed: Management Information Systems and Data Processing, Management of Production, Management of Marketing

,Management of Human Resources, Management of Operations, Quantitative Techniques, Public Administration, Local Government Management, Economic Analysis 2,Company Law and Secretarial Practice, Administration Office Management, Business Administration, Business Communication, Economic Analysis 1,Financial Accounting 1,and Commercial Law

AlianceFrancaise De Harare – French Language (Alter Ego 1)

(Graduated)

August 2014 – December 2014

CPM Training Centre (Diploma in Sales Management and Marketing) GraduatedJanuary 2008 – December 2008

Passed with High Merit

1

CORE COMPETENCIES

• Inventory Management

• Asset Management

• Travel Arrangements

• Calendar Management

• Correspondence Management

• Networks Establishment

• Customer Services

• Appointments Scheduling

• Meeting Facilitation

• Equipment Maintenance

• Supplier/Vender Liaison

• Call Handling

• Filling System Development

• Agenda Preparation

• Expense Report Reconciliation

• Records Maintenance

• Office Supplies Procurement

• Event Management

• Prioritizing and Managing Projects

• Tracking Accounting Information

• Webpage Designing

SOFT SKILLS

• Organizational and Planning

• Verbal and Written Communication

• Adaptability

• Leadership

• Collaboration

• Strong Work Ethic

• Problem Solving

• Decision Making

• Team Player

• Efficiency

• Professionalism

• Productive

• Time Management

HARD SKILLS

• Frontend Web Development

• Data Analytics

• Ms Word

• MS Excel

• Ms Publisher

• Ms Power Point

• Ms Access

• SPSS

• Adobe Illustrator

• Database Management

• Digital Marketing

• Business Knowledge

• Editing and Proof Reading

Harare Poly Technical College – Office Management (Higher National Diploma in Office Management)

(Graduated)

January – December 2005

Modules Passed: Desktop Publishing, Office Administration, On Job Training, Law and Procedures of Meetings, Research Methods, Industrial Relations, National and Strategic Studies, Kwekwe Poly Technical College- Secretarial

Studies (National Certificate, Diploma 1 and 2)

Graduated)

January 2000 – December 2002

Modules Passed: Human Resources Management, I.T.C

Applications, Computer Operations and Packages, Word Processing, Public Relations, Business Communication, Secretarial Duties, Secretarial Practice, Office Practice, Research Project, Typewriting, Typewriting II(35Wpm), Typewriting (40WPM), Shorthand

(50WPM), Shorthand (60 WPM), Shorthand (80/90 WPM),Shorthand

(110-120 WPM), Basic Accounting, Financial Accounting 1 and Business Economics.

Midlands Commercial College (Pitman Qualifications)

(Graduated)

January 1999 – December 1999

Modules Passed: Accounts and Bookkeeping, Typewriting and Business Communication.

Practical Studies: Business Studies and Computers

Thornhill High School (‘O’ Levels)

January 1994–November 1998

Modules Passed: 8 subjects inclusive of English

PROFESSIONAL EXPERIANCE

National AIDS Council of Zimbabwe[Personal Assistant-Mash East Province]

August 2020 to date (contract)

• Providing administrative support to the Provincial Manager.

• Providing administrative support to the District AIDS Coordinators, M and E Programs, Global Fund Districts, YPN and Provincial Staff.

• Supporting the finance department (procurement requisitions, receipts and payments and handling of petty cash)

• Asset maintenance including the register, devising and maintaining Office Systems.

• Procurement and stores management (receiving, distribution, managing and recording all items procured by NAC though use of internal requisition books, goods received books, stock cards), inventor re-order or replenishing, attending to stock audits by finance department.

• Support in implementation of programs (Sister to Sister, Brother to Brother, Key Populations, Malaria, TB, DREAMS, HIV and AIDS, GBV), assist in research programs.

• Documentation (Production of reports, online and offline filling, handling of confidential records, typing, photocopying, generation of memos and letters).

• Event Management(arrangement and attending of meetings such as stakeholders, coordination, planning,workshops,conferences, trainings and other events). Logistics management such as sending out invitations, drafting agenda & program, booking of venue, travel arrangements, registration of participants, minute taking, arrangement of refreshments & accommodation reservations and facilitation of travel refunds or allowances with the accounts department.

2

WORKSHOPS AND TRAININGS

• Volunteer at Global

Entrepreneurship Training 2017

(Handong Global University,

Korea and UNESCO)

• Participant and Usher at Silicon

Valley Techwomen 2016-HIT Speed

Geek Session(Techwomen

Zimbabwe and US Embassy)

• Volunteer at Global

Entrepreneurship Training 2016

(Handong Global University,

Korea and UNESCO)

• Diplomacy, Protocol and

Grooming and Etiquette Training

certificate (Zimbabwe Institute

of Diplomacy)

• Marketing Association

of Zimbabwe

• Risk Management ( HIT

Training)/Records Management

Workshop(HIT Training)

• E-Governance and Globalisation

• Staff Entrepreneurship Training

PASSIONS

• Exploring local and distant lands

• Learning Languages

• Getting lost in a good book

• Sports

• Music

• Graphic Designing

REFEREES

• Dr W. Dube

National Aids Council of

Zimbabwe( Mash-East)

+263*********-currently

employed

• Mr M. Chinakidzwa

Harare Institute of Technology-

formerly employed

+263*-******-**/077646579

• Ms A Mupondi

Cross Country Containers-

formerly employed +2634

611670-3/2920516/07

• Ms P. Chaza

Venture Capital

Company of

Zimbabwe-formerly

employed

+263*********

•Human Resources Management(keeping and managing the staff register & data base, facilitation of payroll input data to include leave days, DACS allowances, Promotions, Transfers, Resignation, & acknowledgement of long service awards, assisting in Handling Youth Office Staff contracts under Global Fund, leave records and leave form handling, completing HR reports, manual and electronic staff files, assist in compliance of policies and regulations making employees sign for documents such as IT polies, code of conduct(HR), secrecy form, facilitation of recruitment & selection: receiving applications, selecting the applications according to needed specifications, arrange interview dates and calling the candidates, arrange for interview venue take minutes then forward to Headquarters HR department, receive the contract and facilitate for signing and return the document and keep a copy for provincial records, facilitation of employees annual work plans, itineraries attend to HR workshops, handling all provincial hr queries and forwarding to headquarters and training all other HR assigned duties.

• Data Base Management (listing and updating all stakeholder details).

• Conducting Research

• Front Office Management(Manning of the reception area, welcoming all visitors and sanitising them and check temperature and directing them to the appropriate office, attend to all visitors enquiries, receiving and making telephone calls, receiving and sending mails, making sure that the reception and all other offices are clean.

• District support visits to monitor administration issues.

• Attending to any other assigned duties.

Harare Institute of Technology [Secretary to Chairman E-Commerce Department]

August 2012 to August 2020

• Works closely with the chairman, updating the diary, meetings and appointments and all the department’s responsibilities.

• Responsible for all the department’s communication.

• Prepares and processes confidential correspondence.

• Human Resources Duties(recruitment, selection, interviews, contracts, payments, personal file documentation, preparing and handling staff register and other assigned hr tasks

• Maintains departmental databases (internal and external clients or stakeholders details and student records).

• Accounting Duties(petty cash, procurement and buying of all departments requirements, office supplies and stationery, budgets, books of accounts and all other necessary accounting needs)

• Office maintenance (asset register, reporting on electrical faults, service maintenance, requisition and repairs of office equipment)

• Event Management(invitations, meetings, graduation and awards ceremonies, conferences and workshops), award

• Students Welfare Assistance (selection of students, registration, handling queries, mentorship, internship. Other Work Experience

• Cross Country Containers (Receptionist) September 2007-August 2012

• Venture Capital Company of Zimbabwe (PA to Director cum Receptionist) October 2003-September 2007

3

Contact this candidate