Genevieve Biggs
adrwmi@r.postjobfree.com
Professional Experience:
Sony representative March 2022 - Present
ActionLink - Honolulu, HI
Duties:
Mange Sony department in the Best Buys located at Honolulu and Aiea. Order inventory for store locations
Interact with customers looking to purchase Sony equipment Train employees on Sony camera equipment and it's uses Uphold the integrity of the Sony brand located in the Best Buy locations Create and meet sales projections on a quarterly basis Contracted Intake Specialist June 2021 - November 2021 Catholic Charities
Honolulu, HI
Duties:
Assisted assigned clients
Data entry
Customer service via phone
Inbound outbound calling
Approving and decline applications
Verifying application information ( background, financial status, rental status, ect) Email clients and clients associates
Front Desk Receptionist May 2020-June 2021
SunSplash Tans
Honolulu, HI
Duties:
Customer relations
Call handling
Point of sale, cash handling
managing shop during working hours
Appointment setting
Equipment management
Social media management
Photography of products
Product and service sales
Kaiser Pemanete
Orlando, FL
Independent License insurance agent August 2019 - 2020 Duties:
Customer service representative
Inbound calls and outbound calls
Insurance Sales Agent
Appointment setting and Meeting client in person or via Video Chat Underwriter
PEC (Power English Center)
ESC ( English Speaking Center)
Australia-Vietnam School of English
HCMC, Vietnam
English Language Teacher 01/2018 - 06/2019
Duties:
Lesson Planning
Parent Teacher Meeting
Organized trips and fundraisers
Taught students English, Math, Science and Art (ages 5-18+) Air Flow
Contract Director and Dispatch Agent 2/2016-2018
Duties:
Inbound and outbound calls
Customer follow ups and appointment registrations
Updating contracts, Mailing, emailing, filing paperwork. Dispatching HVAC technicians
711
Customer Service Rep 2015
Duties:
Cashier: money handling
Stocking, inventory, merchandising
multitasking, customer resolution
phone services
Universal Studios: Star Souls (Orlando, FL)
Private Contractor, Sales Rep 2014-2015
Duties:
Stocking merchandise and encouraging sales
Retaining Clients
Establishing contact with customers and directing them as needed Sea World (Orlando, Fl)
Photographer, Sales Rep September 2013 - Dec 2013
Duties:
Stocking merchandise and encouraging sales
Organizing groups of park guest for standard Photographs Encouraged Customer relations for sale boost and customer satisfaction Cash handling, Cashier trained
Bennett College (Greensboro, NC)
West Corp (Omaha, Ne)
Telemarketing, At&T Rep 2010, 2012- 2013
Duties:
Updating, inputting new and old customer information into computer Remaining updated on company policy changes and training Retain Customer ratings above 80 percent
multitasking: phone, client, researching information Establishing good customer relation and directing of departments Teach One Reach One 2008 -2012 (Omaha Ne)
Front Desk, Daycare Staff Summers of 2008 - 2012
Assisted in classrooms: cleaning, helping students, recess, ect) Assisted on Field trips: monitoring kids, food, restroom breaks, ect. Assisted in teaching, (Reading, writing dance, ect) office duties: answering phones, sending faxes, filed papers, created invoices, excell, dispatching drivers and routes
Training, Education and Special Skills:
Eve Imagery 2011-
Graphic design, freelance, photoshop, illustrations Bennett College 2008- 2012
Work study: Library assistant, Front Desk: student enrollment, Mailroom Bachelors in journalism and Media Studies/Print graphics Additional skills: 60 wpm, Principals of selling, customer relations, Photography, Illustrator, Dreamweaver, Mac Platforms, Indesign, Photoshop, Coral, Microsoft, Excel, Final Cut Pro, Film and Photography trained, Social Networking Experience: Wordpress, LinkedIn, Twitter, Facebook, Instagram, Tumblr