Property Manager Customer Service

Skills

Work History

Betsy Nunez

Leasing consultant

Well-qualified in daily operation manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Property tours and inspections

Customer service-focused

Building operations

Entrepreneurial

Staff Management

Adaptable

Exceptional oral and written communication skills

Marketing and advertising

Business Development

2018-02 Leasing consultant

Steiner Corp, Pembroke Pines, FL

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Evaluated and recommended changes in rental pricing to remain competitive in market.

Developed, reviewed and submitted property operating and capital budgets. Address Pembroke Pines, Florida, 33024

Phone 954-***-****

E-mail **********@*****.***

Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.

Completed final move-out walk-throughs with tenants to identify required repairs.

Prepared specifications, solicited bids and approved subcontracts for building services.

Followed up on delinquent tenants and coordinated collection procedures. Maintained sufficient number of units market-ready for lease. Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes. 2015-07 - 2016-01 Business Owner

Sterling Nail Spa, Pembroke Pines, FL

Put together budgets based upon costs and fees for successfully operating business.

Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Entered income and expense details into business databases to track purchases and address variances.

Trained and motivated employees to perform daily business functions. Capitalized on social media platforms to increase awareness. Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.

Consulted with customers to assess needs and propose optimal solutions. Studied market to determine optimal pricing of services and capitalize on emerging opportunities.

Confirmed appointments, communicated with clients and updated client records.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Managed multiple tasks and met time-sensitive deadlines. Maintained professional, organized and safe environment for employees and patrons.

1999-07 - 2001-01 Clerical Receptionist

Smile Garden Dental Office, Pembroke Pines, FL

Managed multiple tasks and met time-sensitive deadlines. Confirmed appointments, communicated with clients and updated client records.

Provided clerical support to company employees by copying, faxing and filing documents..

Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.

Responded to inquiries from callers seeking information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Languages

Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Helped patients complete necessary medical forms and documentation. Adhered to strict HIPAA guidelines to protect patient privacy. Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.

Obtained payments from patients and scanned identification and insurance cards.

2017-12 - 2021-02 Bachelor of Applied Science: Supervision And Management Broward College - Fort Lauderdale, FL

GPA: 3.18

Honors

2015-12 - 2017-12 Associate of Arts: Management

Broward College - Fort Lauderdale, FL

GPA: 3.27,

While working 40 hours a week

2022-03 - 2022-03 Cam Certificate

Gold Coast - Tamarac Florida

English

Spanish

Hebrew

Good

French

Good

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