Office support, project coordinator and administration
Resume:
Jabu Ngewu Overview
I am always motivated to execute my tasks well. I am a natural self-starter and am able to work well without any supervision. My interpersonal skills have improved tremendously, such as communication, problem solving, project managing and teamwork abilities. I have come to believe that interpersonal skills enable a person to work with others harmoniously and efficiently. Working well with others involves understanding and appreciating individual differences. It also means using those differences to my best advantage. I feel that it is important for me to maintain a practical, real world perspective while developing my academic abilities. I am hard working and take initiative. I am also very good team player and put in 100% in everything I do.
I am a well-spoken and presentable lady who is very much a people’s person. I am confident, diligent, hardworking and reliable. I have more than 5 years office Administration skills along with project coordinating and customer service. I have managed a lot of projects from the quoting stage, production and liaising with customers until a project is delivered and on time. I work well with people and I always deliver to customer satisfactory. I am confident that I become a valuable asset to any place of work when given the opportunity because of my dedication and my personality which there is never a dull moment. I would be honored to bring my skills and experience to your company and I know wherever I work I always bring my best.
CONFIDENTIAL RESUMÉ
Name : Jabu
Surname : Ngewu
Gender : Female
Identity number : 811**********
Nationality : South African Born
Race : African
Contact Details : 069-***-****
Email : adrwcd@r.postjobfree.com
Language proficiency : English
IsiXhosa
IsiZulu
Area of residence : 14 Mati Street, KwaFord, PE
EDUCATION
Secondary Qualification
Name of School/Institution : Pinelands High School Highest Grade completed : Grade 12
Year completed : 1999
Subjects : Art
Computer Science
Economics
English
Geography
isiXhosa
Tertiary Qualification
Name of Institute : Dorothy Vant Riet school of Interior Deco Qualification : Interior Design - Certificate
Year completed : 2002
EMPLOYMENT SUMMARY
Period of Employment
March 2021 to Date
Nov 2019 to Oct. 2020
Jan 2017 to October 2018
Company
Remax Properties
Hills Pet Nutrition
Urban Print Factory
Position
Leasing and Maintenance
Administrator
Data Capturing - freelancing
Production Coordinator /
Sales Administrator
Sept 2016 to Jan 2017
Feb 2016 to Aug 2016
June 2015 to Feb 2016
Feb 2013 to May 2015
Manpower Recruitment
Agency - Part Time
TEC video communication
Colonial Stone
Clarion Printed Products
Last assignment Sales
Consultant for Millward
Brown Marketing capturing
Surveys
New Business Development
and Sales Manager
Showroom Manager / Sales
Coordinator
Project Coordinator and
Administrator
Jul 2010 to Aug 2012 Redefine Properties Limited National Operations Administrator
Dec 2008 to Jun 2010 Clarion Printed Products -CT Receptionist/Office Administrator
Jan 2006 to Nov 2007
Feb 2003 to Dec 2005
I Will Funerals Undertakers
SANBI
Receptionist / Administrator
Information Technology
Dept. – Help Desk Operator
and Administrator
EMPLOYMENT HISTORY
Company Name : Remax Properties
Position : Rental Department administrator
Period of Employment : March 2021 to date
Duties Evaluating of new property mandates to be listed for rental. Advertising the properties on the internet example Property 24, Doing credit checks for clients interested to rent and check affordability, Preparing an offer to lease and lease agreement to sign before they occupy property, making sure that an
inspection in done before the tenants move to new
property, making sure a bank standing order if done before the new tenant moves in a new property,
solving maintenance issues of all the rental
properties, making sure the municipal rates are paid for the rented properties, answering queries from
tenants and lessors, keeping the lease schedule
updated every day, checking leases that will expire to renew them or inspect the property when the
tenants vacate, assisting external agents with
administration and signing off their claim forms and make sure they get paid their commission, basically running the rental department on all queries.
Company Name : Urban Print Factory
Position Held : Sales and Production Coordinating
Period Employed : Jan 2018 till October 2018
Duties
: Quoting for clients and upon receiving the order, checking artwork
Opening work tickets and coordinating the work from production, checking the work, liaising with the client until work is delivered.
Stock requisition
Making sure that all project COD are paid before
delivery and following up on payments on COD and
monthly paid
Reason for leaving : Relocated to Cape Town
Company Name : Pixel Ink
Position Held : New Business Development & Sales
Manager
Period Employed : Feb 2016 to Aug 2016
Duties
Execution of marketing and sales planning
Telesales and Canvassing
Expanding the Database of qualified leads through referrals, telephone canvassing, meetings etc
Maintaining the client as well as the supplier contact list
Establishing and maintaining solid relationships with existing clients as well as generating new business
Promoting the company’s brand and adhering to company policies and procedures
Interacting and co-operate with company employees
Keep sales report of calls, meetings, follow ups, presentations and leads
Working with the director to achieve monthly sales targets and recruiting new staff
Client Liaison
Presenting business pitches
Providing clients with exceptional service, information and feedback
Networking with agencies and clients
Assist with production tasks and attending production meetings
Creating of quotations, budgets and timing schedules
Liaising and negotiating with suppliers, freelancers and contactors
Booking of equipment and crew
Assist with general admin and finance related tasks
Issuing of purchase orders and booking confirmations
Managing of workflow and traffic management
Putting together briefs and Opening and managing of job bags
Typing correspondence and minutes of meetings
Managing the company diary - Arranging and attend meetings Reason for wanting to leave : Company Retrenched
Name of Company : Colonial Stone
Position Held : Showroom Man. & Sales Coordinator
Period Employed : Jun 2015 to Feb 2016
Duties
Work on Sage Pastel to generate orders, quotes, invoices for clients requested from emails and phone call and walk inns on a daily basis
Capturing bank statements
Coordinate jobs put in for production and send feedback to clients and deliver within the lead time
Receive payments and receipt them on pastel
Advise clients about which product to use and how to maintain them
Making sure that the showroom is presentable to clients and also making sure that the staff is welcoming the clients is a professional manner
Manage the showroom
Handle petty cash and cash up on a weekly basis
Ensure staff is happy and the showroom is presentable Reason for Leaving : Lack of security due to not being issued with an employment contract
Name of Company : Clarion Printed Products JHB
Position Held : Project Coordinator/ Administrator Period Employed : 12 February 2013 to May 2015
Duties
Branding
National contact for Brand Your Car (for PRIMEDIA Unlimited) branding campaigns/projects specifically in Durban and Cape Town
Organising supplies for branding vehicles in Cape Town and Durban and leasing with them regarding expected deadline
Ensuring that they receive PO, so invoice can be generated prior to branding of each campaign
Planning campaign rollout, campaign duration and finishing of the campaign
Contacting all BYC participants regarding their branding date and expectations during the cause of the campaign
Reporting back to Brand Your Car regarding branding, issues encountered, sending sign off sheets and photos after completion of each campaign
Responsible for stripping vehicles at the end of the campaigns/projects and ensuring that vehicles are still in good condition when they were first branded
Leasing with applicators on site regarding branding issues and booking reprints if application didn’t go according to plan
Ensuring that issues are sorted out and that customers are satisfied at all times JHB branding /application
Ensuring that vehicle is branded as per design/artwork supplied by client
Booking branding on branding schedule with application manager
Sending branding confirmation date and branding reminders to relevant clients prior to application date
Printing pre and post application inspection forms, application drawings and checking the vehicle prior to branding and letting client know if there are any issues Quotation
Working close with estimating department regarding JHB quotation
Checking quotes against artwork and ensuring that all prices and correct specs are included for production purposes
Ensuring that Purchase orders are generated to
supplies for them to start any job for Clarion
Artwork brief
Writing design brief and sending to the design studio
Generating Purchase orders for our design studio to commence design and checking that they have been paid at the end of every month
Checking sizes with graphic designer and ensuring that they have all files they need in order to commence with the design if not relevant client will be contacted
Sending artwork to client for approvals when requested
Leasing with graphic designer on any changes on artwork before he prepares files to production once design has been approved
Production
Booking jobs in production and liaising with Cape Town based coordinator regarding jobs in production and expected dispatch date and meeting client deadline
Ensuring smoothing running of jobs in production, should there be any issues then relent sales rep will be informed
Sending invoices to COD clients and ensuring that they pay 50% deposit prior to printing and the remaining 50% will be paid after the vehicle has been branded
Updating production schedule and fleet list on daily basis and sending the report to relevant manager
Sending test print to new customers for colour sign off
Booking reprints in production should there be errors with the sets or application General Task
Constantly travelling to Cape Town for training /other issues
Doing petty cash, compiling the slips and sending them to the financial manager so he can transfer money in our JHB account
Buying office groceries and stationery on monthly basis Reason for Leaving : No Benefits as promised
Name of Company : Redefine Properties Limited
Position Held : National Operations Administrator
Period Employed : Jun 2010 to Aug 2012
Duties
Consolidate and prepare comprehensive management and operations reports nationally ( 12 Portfolios across)
To provide general administrative support and document management to the operations department Nationally
Manage, control, log and streamline all maintenance calls and follow it through to completion
To assist in obtaining of quotes and issuing orders to service providers Nationally
Act as a customer and supplier liaison interface
Resolve or appropriately refer questions, requests, complaints and problems
From tenants across the portfolios
Perform adhoc tasks as requested
Other Roles other than Job Description
Also been given more roles
Given the opportunity to be part of the Occupational Health and Safety committee and my role is the Coordinator and make sure that all the regions portfolios adhered to the OHS Act policy
Work hand in hand with Scotts Safe and liaising with the company’s Operations Managers and Building Managers to ensure that they comply with the OHS act.
Also one of the first Aiders for the Johannesburg Head Office branch and also received the First Aid certificate & was a safety Officer Representative
Also involved in projects such as managing the capex budget for the Operations Managers, all project done over R100k are first loaded by myself and every month end draw the reports for the Asset Managers to trace how much has been spent on projects and stay with a projects and communicate with contractors until the project is finalized.
Nominated to be the super user for MDA systems and iManage filing systems. Being a Super User means running workshops for new staff and teaching them on how the company systems work
Reason for Leaving : Relocated back to Cape Town
Name of Company : Clarion Printed Products CPT
Position Held : Reception & Office Administrator
Period Employed : Dec 2008 to Jun 2010
Duties
Answering the switchboard
Taking orders for printing of vinyl for printing vehicles, flyers, business cards
Forwarding quotes to clients
Signing vehicles in the factory for branding
Filing
Scanning and emailing documents
Reason for Leaving : Relocated to Johannesburg
Name of Company : I Will Undertakers
Position Held : Receptionist/Administrator
Period Employed : Jun 2006 to Nov 2007
Duties
Switchboard Operator, Planning of funerals with family of the diseased
Booking of the graveside, the caterers, cars and buses as well as doing the funeral programs
Making sure I Will Undertakers funeral plan was paid monthly by calling clients
Ordering of stock for the factory as they manufactured their own coffins Reason for Leaving : Company retrenched and closed Name of Company : SANBI
Position Held : IT Dept – Help Desk Coordinator
Period Employed : Feb 2003 to Dec 2005
Duties
Manage, control, log and streamline all IT support
calls and follow them through to completion
Obtaining of quotes and issuing orders to service
Providers for hardware and software needed
Managing the very busy boardroom bookings
Provide general administrative support to the IT technicians Reason for Leaving : Contracted IT Company contract not renewed by SANBI
References
Urban Print Factory
Busani
Production Manager
Clarion Printed Products ( JHB)
Darren Roggers
Branch Manager
Colonial Stone
Alison Weihe
Director
Manpower Agenct
Lee - Anne
Consultant
Redefine Properties
Karen Marshell
Property Administrator
Redefine Properties
Francis Bell
Facilities Manager
TEC Video Production
Candice Ashwin
Director
Remax Properties
Thembi Oor
Sales and Rental
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