Trinity Farrar

adrw5r@r.postjobfree.com

313-***-****

Home Address:

*** * ******** **.

Ferndale, MI 48220

Education:

Northeastern University, Boston, MA

Intended Bachelor of Arts degree in Liberal Studies (2022) minor in Linguistics and Cultural Anthropology Activites: NBSA, Jumpstart, Northeastern Community Service, NU Political Review Ext. Achievement: Accepted into Alternative Spring Break program as a volunteer for Capital Area Therapeutic Riding Association

(CATRA) for People with Mental Disabilities in Grantville, PA, March 2019 Experience:

CVS Health, Boston, MA

Customer Service Representative/Retail Store Assoc. December 2018 - May 2019

● Provide troubleshooting and technical assistance to customers.

● Assess the customer's needs and translation into solutions.

● Coordinate with customers to resolve any billing inquiries in regards to coupons and listed pricing.

● Be the first point of contact for customers seeking help with products or technical issues.

● Run the cash register.

● Give physical assistance to individuals with disabilities to improve their shopping/pharmaceutical experience. Majestic Home Healthcare, Warren, MI

Nursing Assistant June 2019 - January 2020

● Assist patients with daily medications.

● Perform hygienic duties for patients unable to assist themselves.

● Help perform checks to improve mobility and assist when necessary.

● Take vitals and assist patients going through therapy.

● Assess mental health of patients and provide basic psychological checks.

● Help patients with memory and mental health issues retain memory through exercise, while also quelling anxiety. Banfield Pet Hospital, Southfield, MI

Client Service Coordinator October 2020 - January 2021

● Live and exemplify the Five Principles of Mars, Inc. within self and team.

● Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.

● Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.

● Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.

● Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services

● Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.

● Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.

● Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

● Conduct administrative functions as necessary.

● Other job duties as assigned.

Friendship Services Homecare & Staffing, Clinton Township, MI Nursing Assistant December 2020 - Current

● Turning, transporting or moving patients.

● Gathering medical supplies and taking care of various wounds.

● Bathing and Grooming patients by brushing their hair, teeth, shaving them, etc.

● Feeding patients and documenting their food and liquid intake while also checking vital signs such as blood pressure and heart rate.

● Answering patient calls and connecting them with their families as necessary while documenting important information

● Cleaning rooms and bed linens, while stocking supplies.

● Assisting with some medical procedures and safety procedures. Skills: Proficient in Microsoft applications; Familiar with Adobe Premiere, Adobe Illustrator and Final Cut Pro; CPR and AED certified through NUPD; Able to utilize social media (Snapchat, Instagram, Etc.) and Google Suite Interests: Cross-stitch; documentaries about wildlife, culture and epidemics; adult animation; baking; knitting snoods; playing music and practicing art; building LEGO sets of popular architectural monuments

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