Customer Service Sales Associate
Resume:
JIMMY MAHLANGU
CONTACT
adrvuu@r.postjobfree.com
** ********* ******* ******* ****
SKILLS
Driver's License C1
Computer literate
Customer service oriented
Team player
Good communication skills
Excellent administrative skills
Planning & Organising
Goals oriented focus
REFERENCE
Patrick Hendricks - "Metropolitan Life "
Team Leader
adrvuu@r.postjobfree.com
Sheldon Chengapar - "Metropolitan Life
"
Team leader
adrvuu@r.postjobfree.com
LANGUAGE
Ndebele
Zulu
Xhosa
Swati
seSotho
sePedi
English
2011 April
19 - 2014
November
25
04 February
2015 - 10
January
2022
2007
2010
2021
OBJECTIVE
Sales professional with 4+ years experience in lead generation and lead qualification, proven customer service, and communication skills to effectively fill the Sales Associate role in your company.
EXPERIENCE
TeleTech Call Centre (Absa Life)
Financial Advisor
* Handle customer inquiries both telephonically
and through emails
* Manage and resolve customer complaints and provide customers with product information
* Follow up customer calls where necessary and
document all call information according to standard operating procedure
Metropolitan Life
Financial Advisor
* Second in command (2IC), target setting, handling team meetings, motivating and sales couching
* Answering, making calls and responding to emails within the sales department
* Handle customer inquiries both telephonically and through emails
* Research required information using available
resources and provide feedback
* Manage and resolve customer complaints and provide customers with product information
* Follow up customer calls where necessary and
document all call information according to standard operating procedure
EDUCATION
LEKALA SECONDARY SCHOOL
Matric
12
TSHWANE NORTH COLLEGE
Business Management
Diploma
INVUYA
Wealth Management
NQF 120 Credits
ACHIEVEMENTS & AWARDS
* Captain Challenge Qualifier 201*-****-**** * Award winner for Gold star agent 2019
Contact this candidate