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Customer Service Assistant

Location:
Dubai, United Arab Emirates
Posted:
July 26, 2022

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Resume:

Aizel M. Tantiangco

Al Karama, Dubai UAE

What’s App: 050-***-****

Contact Number: 052-***-****

Email: adrvr5@r.postjobfree.com

OBJECTIVES

I am looking for a position where I can utilize my skills, knowledge and experience in sales and professional way of dealing with people. I have experience in dealing with many kinds of people and have extensive knowledge and experience in using MS Office in preparing reports. I can work in a fast-paced company with minimum supervision.

WORKING EXPERIENCES

Baskin Robbins- Dana Ice Cream (Franchise)

Cashier/Sales

July 5, 2020 to April 15, 2022

Duties and Responsibilities

Greeting every customer coming and going with a proper way with smile.

Asking every customer which ice cream flavor or cake they want and giving some ideas which flavor of ice cream suit or searching for by giving them free taste in order to know which flavor they likes.

Introducing the new flavor of the month of ice cream and cake and some offer we had.

Ensuring all their needs and likes as per clients request and order.

Handling POS counter for every customer we had like cash or credit card machine.

Cleaning the shop as needed after the customer leaves to ensure the proper cleanliness and hygiene of the parlor shop.

Dubai International Airport

Customer Service Assistant

October 30, 2019 – April 25, 2020

Duties and Responsibilities

Greet and welcome the passengers with smile.

Identify passengers question, concern, and over all needs.

Provide accurate answers and solutions to passenger’s queries.

Address passenger’s complaints in compassionate and patient manners.

Provide proper directions to passengers.

ANSAR MALL, SHARJAH

Cashier/Receptionist

October 30, 2016 – September 30, 2019

Duties and Responsibilities:

Answer Telephone, Screen and Direct Call

Take and Relay Messages

Provide information to callers.

Greet persons entering organization.

Direct persons to correct Destinations.

Deal with Queries from the public and customers.

Ensure knowledge of staff movements in and out of organization.

Prepare correspondence documents.

Received and short mail and deliveries.

Schedule Appointments

Making Attendance of the Staff in the System

Processing Local Purchase Order (LPO)

Preparing/Printing Boards for promotional Items

Monitor and maintain office equipment

Control inventory relevant to reception area.

Tidy and maintain the reception area.

ANSAR GALLERY, DUBAI

General Cashier

April 20, 2013 – September 30, 2016

Duties and Responsibilities:

Giving the highest standard of customer service at all times and to effectively assess customers’ needs and advise them accordingly.

Demonstrate awareness of current advertising and marketing campaigns, new product launches and promotions.

Providing accurate information on the merchandise being sold and have a thorough knowledge of the product.

Persuading customers to buy a product and inform the products specification and information.

Setting up display and promotional materials according to visual merchandiser plan.

Arrange and organize store floor as well as stock room. EDUCATIONAL ATTAINMENT

2006 - 2010 Bachelor of Science in Hotel and Restaurant Management Bataan Peninsula State University

Balanga City, Bataan, Philippines

IT SKILLS

Computer Literate (MS Word,)

Knowledgeable in using POS System and Credit Card Machines PERSONAL DATA

Date of Birth : April 18, 1990

Place of Birth : Balanga City, Bataan Philippines

Sex : Female

Spoken Language : English and Tagalog

Aizel Miranda Tantiangco



Contact this candidate