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Customer Service Civil Engineering

Location:
Musashino Shi, Tokyo Prefecture, Japan
Posted:
July 25, 2022

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Resume:

ANAKHA.R.ANIL

MOB: +971-**-******* (U A E)

+91-944******* (India)

WhatsApp +971-**-*******

Email: adrvpp@r.postjobfree.com

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RESUME

OBJECTIVE:

Seeking a career that is challenging and interesting, and lets me work on the leading areas of technology, a job that gives me opportunities to learn, innovate and enhance my skills and strengths in conjunction with company goals and objectives. CORE COMPETENCIES:

● Customer Care Service & Billing Management.

● Documentation & Accountability skills.

● Project & Contract Management

● Structural Investigation, Design and Optimization

● Construction Management

● Tender Evaluation Process.

● Quantity Surveying & Rate Analysis.

● Quality Assurance & Control.

OTHER SKILLS:

● Communication & Relationship management.

● Labour & Time Management.

● Budgeting & Cost Controls.

● Safety Inspections.

● Assemble Project Deliverables.

PROFESSIONAL EXPERIENCE:

TRAINEE ENGINEER / CUSTOMER SERVICE - B&B Group of Constructions - India (2017 - 2020)

● Prepared and maintained productivity reports and spreadsheets

● Communicated through the mediation process with the Clients, staffs, contractors and suppliers

● Collaborated with the team to close daily, by endorsing the company's customer service program.

● Managed relationships with clients by providing high levels of customer service at satisfactory level.

● Build and maintain business relationships with customers.

● Conducting quality assurance survey with customers and providing feedback to the company.

● Follow up on delay payments and resubmit billing as needed

● Prepare and send invoices to clients and customers.

● Check and issue billing adjustments to customers and validate billings invoices.

● Track, verify and mail customers refunds and coordinate with accounts receivable and payable departments.

ANAKHA.R.ANIL

MOB: +971-**-******* (U A E)

+91-944******* (India)

WhatsApp +971-**-*******

Email: adrvpp@r.postjobfree.com

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JUNIOR ENGINEER/SITE SUPERVISOR - B&B Group of Constructions - India (2021- Present)

● Tracked, communicated, forecasted and managed project costs and executed project- specific changes and risk management procedures.

● Conducted inspections, completed documentations and fulfilled administrative requirements to procure, maintain and terminate necessary environmental permits.

● Executed project-specific document control processes and procedures.

● Managed, reviewed and submitted payment for subcontractors, vendors and invoices generated onsite: administered project procurement and purchasing plan.

● Work on engineering designs preparing reports, construction drawings, specifications, calculations, equipment selection for various project. May include Defect coding and assessment of waste water collection systems.

● Implementing the integrated management system including the Quality Management System.

● Perform site layout, grading, drainage infrastructure and roadway design.

● Produced and issued precise technical specifications and data sheets. ACADEMIC QUALIFICATION:

● BE in Civil Engineering Anna University, India 2018- 2021

● Diploma in AutoCAD MCET, Tamil Nadu, India 2016- 2017

● Diploma in Civil Engineering Anna University, India 2015- 2017

COMPUTER PROFICIENCY:

● MS Office Professional

● AutoCAD

PERSONAL DETAILS:

Date of birth : SEPT 8th 1997

Marital status : Married

Nationality : Indian

Languages known : English, Hindi and Malayalam

Visa status : Visit Visa.

Visa expiry date : December 2021

DECLARATION:

I solemnly declare that, all the above information is correct to the best of my knowledge and belief and I am able to prove certificates at board of Interviewer.



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