Donald Crites

Brecksville, OH ***** 909-***-****

adrvpb@r.postjobfree.com

www.linkedin.com/in/donald-crites-542b29201/

Plant Manufacturing Operations Management

Marine Corps and Marine Corps Reserve Veteran with over 20 years of contributions in leadership for global manufacturing agencies.

Results-driven, innovative leader with history of progressive responsibility and continued success in managing all aspects of daily operations and special initiatives for global manufacturing and warehouse facilities across industries; seek to contribute to company operations as plant manufacturing operations manager. Analytical thinker and personable team leader, spearhead teams of local and remote experts with a collaborative approach while managing risks to advance shared objectives with ongoing commitment to excellence. Skilled communicator and relationship manager, forge partnerships with vendors, team members, and senior leadership across departments and organizations with trust and ethics at the forefront. Fast learner with in-depth expertise in Six Sigma, Kaizen, and Lean manufacturing principles, readily translate skills into action plans to remediate underperforming businesses toward fully functional, value-added, revenue-generating enterprises.

Areas of Expertise

Operations Management

Professional Development

Team Building and Leadership

Plant Management

Relationship Management

Profit and Loss (P&L) Management

Quality Assurance (QA)

Regulatory Compliance

Training and Mentorship

Lean Manufacturing

Risk Management

Process Improvement

Professional Experience

Greenbridge LLC, Mentor, OH

Plant Manager, Mentor HQ, 2022 – Present

Reporting to the COO, hold responsibility for leading a team of over 150 hourly employees and a Plant Leadership Team of eight Managers and Foreman producing the broadest line of polyester and polypropylene bonded and woven strapping and cord in the industry. Utilizing expertise and focus on recycling and reuse remain a leading provider of sustainability solutions to packaging, consumer and industrial products companies.

Full Profit and Loss responsibility for $232mm EBITDA.

Responsible for operational turn around with regards to safety performance, machine reliability, cost reductions, material utilization (scrap reduction) and leadership development.

Manage $1.2mm capital expenditure budget for process improvements.

On-boarded for short turn around leadership to strengthen the Mentor facilities contribution to the overall Greenbridge portfolio.

Amazon.com, Inc. (d/b/a Amazon), Euclid, OH

Operations Manager, Fulfillment Center, 2020 – 2022

Reporting to the Senior Operations Manager, hold responsibility for spearheading a team of over 200 hourly employees, as well as a team of four Process Assistants and four Area Managers in daily operations. Guide team members in count, amnesty, and pick (CAP) operations to forward products to Outbound department personnel for subsequent local distribution center dispatch.

Delivered results in mission-critical function areas with minimal training and on-boarding, including achievements as Top 5 CAP Departments in Network for Prime 2021, maintaining Top Ten position standing in network, based on total volume and processing rates.

Quickly adapted to a brand-new, highly automated setting requiring a different approach to delivering results.

Faith Lutheran High School, LaVerne, CA

Executive Director, 2015 - 2020

Served in rapidly consecutive roles of increased scope and responsibility, starting as Director of Development from 2015 to 2016, before assuming role of Executive Director for remainder of tenure.

As Executive Director, managed and strategized operational direction. Directly reported to Board of Directors. Managed all aspects of P&L. Leveraged A3 and Lean principles to guide continuous process improvement as part of the general restructuring initiative.

As Director of Development, reported to Executive Director and Board of Directors. Guided growth and restructuring efforts. Created marketing plans for intended demographics to drive enrollment rates. Introduced Lean and A3 processes, as well as financial and enrollment forecasting tools including 5S, KPIs, TPM, Kaizen to shift from internal to a customer-facing focus.

Translated Lean manufacturing expertise into actionable insights for the educational industry.

Revitalized an underperforming high school and prevented the closure by placing it on track to achieve the fullest potential for successful operations.

Successfully expanded on the 15% enrollment increase prior to promotion as Executive Director.

Optimized existing accounting procedures for strong cost reductions and spend controls as Director of Development.

Graham Packaging Company, L.P, Rancho Cucamonga, CA

Plant Manager, 2013 - 2015

Managed over $24M in revenue from sales. Guaranteed safe production for blow-molded rigid plastic containers without compromising quality among four unique technologies. Directed a six-member plant leadership team, as well as a workforce of over 100 non-unionized personnel. Introduced facility-wide cost control measures and Lean principles as part of company turnaround. Retained and increased sales by revitalizing underperforming partnerships with customers.

Aligned all available capital and human resources to generate profits within five months of turnaround completion, transforming operations from red to green ratings in seven months.

Responsible for GMP / FDA compliance for food packaging.

Pregis Innovative Packaging, Various Locations

Director of Operations, West Region, 2008 - 2013

Led five separate distribution and manufacturing operations along the West Coast, and in Mexico, in addition to the Health and Safety initiative in partnership with three regional administrators for the North America region. Managed a Circle of Excellence (COE) team for professional development across 11 facilities. Mentored a strong customer-facing sales and operations team in daily operations. Orchestrated Kaizen events to drive efficiency while reducing costs for logistics and manufacturing operations across facilities. Used A3 problem solving techniques to improve and lead process improvements.

Successfully attained total safety at five of the manufacturing and distribution centers with zero injuries.

Achieved all targets for gross profits during the 2008 recession through recycling resin to lower raw material costs, inventory control and reduction, direct labor cost reduction, talent acquisition and retention, and scrap minimization.

Instrumental in delivering 44% gross profits for 33% in company-wide sales across the region.

Plant Manager, 2006 - 2008

Directed a workforce of six managers and 85 non-union personnel, focusing on KPIs and team projects to foster improvement. Trained and mentored new hires; facilitated professional development on a regular basis. Introduced Lean manufacturing guidelines to plant location where none existed before. Reported to Vice President of Operations located at Illinois headquarters. Emphasized waste elimination and value stream analyses as part of shifting management team members toward Lean process adoption.

Developed close partnerships with sales team members to generate $1.6M in profit beyond 2006 figures and increase profit to 36% from 29% within one year.

Played integral role in transforming an underperforming plant into an above-goal profit generator, in addition to a workplace of safety and performance.

Unit Manager and Lean Manufacturing Champion, 2005 - 2006

Led manufacturing operations for converted, extruded, and engineered protective foam product lineup. Trained all employees in Lean principles; participated in subsidiary assessments to seek out opportunities for improvement. Managed operating expenditure P&L and direct labor cost objectives. Oversaw a team of four manufacturing supervisors in implementing Lean principles across facilities and departments at the corporate level.

Earned promotion to Plant Manager in 2006 after successfully implementing Lean processes.

Slashed operational expenditures by over $1.2M through Lean process improvements during Kaizen events for fiscal year (FY) 2006.

Plant Manager – Corpak Inc. Tulare, CA

November 2004 – December 2005

Position responsible for the safe and profitable operation of the facility. There are a total of eighty, non-union employees that work in the facility. Responsible for the development of a new management team and integration of Lean Manufacturing practices and procedures into a distressed organization. This position reported directly to the President and COO of the organization. This position had six (6) direct reporting managers. Responsible for GMP / FDA compliance for food packaging.

Manufacturing Manager - ALCOA – Visalia, CA

March 2003 – November 2004

Direct all production activities for a 24-hour thermal forming operation with over 80 million dollars in annual sales volume with managerial responsibility for 4 supervisors and 300 non-union employees. The Quality Assurance team also reported to this position. Responsible for GMP / FDA compliance for food packaging. Reported to Plant Manager.

Quality Assurance Manager - ALCOA – Visalia, CA

January 2003 - March 2003

Responsible for maintaining product quality and business systems integrity. This position was an entry point into the organization with the focus on promotion to the Production Manager position after a staffing realignment.

Operations Manager – The Sherwin Williams Co. Bedford Heights, OH

May 1998 – June 2002

Directed all production and maintenance activities of 24-hour, 90-million-unit facility, and three manufacturing/packaging-line operations with managerial responsibility of 16 supervisors, 18 mechanics and 120 union employees. Reported to Plant Manager.

Quality Assurance Director - The Sherwin-Williams Company – Bedford Heights, OH

June 1996 – May 1998

Education and Training

Bachelor of Arts in Management and Organizational Development

Fresno Pacific University, Fresno, CA

Thesis: Implementation of Lean Manufacturing into the Standard Mass-Production Workplace.

Honors Graduate

Training and Development

Health and Safety Management System (HSMS) Training Course, ALCOA

Labor Strategy Symposium, Steve Cabot

DuPont Safety Course

ISO 9002 Implementation, Cuyahoga Community College

Six Sigma Methodologies, Various Companies

Lean/JIT Manufacturing Methodologies, Various Companies

Technical Proficiencies

Platforms

Windows OS, Mac OS/iOS, Linux Red Hat Enterprise/Unix

Software and Tools

MS Office Suite (Word/Excel/PowerPoint/Outlook), MS Office 365, Adobe Acrobat, Primavera Stack, MS SharePoint, ADP, Kronos, Webex, Zoom, Skype/Skype for Business, MRP/ERP

Civic Engagements and Community Leadership

Chairman of the Congregation, St. Paul's Lutheran Church, Pomona, CA (2010-2020)

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