HEATHER LAFONTAINE

Personal Support Professional

adrvoy@r.postjobfree.com

603-***-****

Plaistow, NH, 03865

C ONTACT

SOUTHERN NEW HAMPSHIRE

UNIVERSITY

Manchester, NH

Liberal Arts degree (Jan 2022)

V-TEC LEARNING CENTER

Manchester, NH

Microsoft Office Specialist V-Tec

Training Computer Applications (Jun

2013)

SIDS

SIDS Awareness Advocate First

Candle (Jan 2002)

E DUCATION

Client Records Management

Social Perceptiveness

Personal Service

Attentive to People

Independent Thinking

Emergency Situations

Performance Improvement

Preparing Course Materials

Orientation and Onboarding

Special Events

Role Playing

Group Discussion Facilitation

Materials Distribution

ADDITIONAL S K I L L S

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the remote vacancy at your company. My clients and coworkers praise both my hard work and communication skills. I can be relied upon to help your company achieve its goals.

C A R E E R OBJECTIVE

PERSONAL CARE ASSISTANT

Senior Class Day and Homecare/ Sevita, Hampstead, NH / Jun 2019 - Present

CO-FOUNDER

S.T.A.R.S. New England, NH / Jun 2012 - Present

PERSONAL CARE ASSISTANT

E X P E R I E N C E

• In home emotional support aid for both clients and families Follows client care plans and establishes personal relationships w clients to maintain comfort and care

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Responds appropriately to physical, emotional and developmental needs

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• Aid to clients with Dementia and general cognitive decline

• Weekly meal plans and prep

• Medication reminders

• ADL assistance and redirecting

• Light housekeeping and errands

Maintains daily care logs and reports any mental or physical changes to lead nurse

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• Activity and P.T Exercise Assistance as needed

• VA Special Reports

• Follows HIPPA laws and Universal Precautions

• Hospice Care

• Infant Loss Community Support and Awareness Group

• Fundraising

• Event Planning

• Food Drives

• Awareness and Emotional Support Events

• Community Network with TCF of Manchester

• Implementing a new Adopt a Star Program

Safety Policies and Procedures

Company Policy Compliance

Home Instead Senior Care, Nashua, NH / Nov 2017 - Jun 2019 SENIOR HOUSEKEEPER/CORPORATE TRAINER, BENCHMARK SENIOR Greystone Farm Assisted Living, Salem, NH / Sep 2007 - Nov 2012

• Medication reminders

• ADL Assistance and redirecting

• Light housekeeping and errands

• Daily care logs

• HIPPA and Universal Precautions

• Weekly meal plans and preparation

• Established personal relationships with both clients and their families

• Independently followed client's personal care plan

• Reported necessary changes to lead nurse

• Cleaning of resident apartments and community

Provide compassionate resident assistance with their daily needs as time allowed

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• Benchmark Award Winner, 3 Time Service Champion of the Month Alzheimer's fundraising event coordination along with other community non-profit organizations

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• Maintain daily logs and state paperwork

• Monthly inventory and supply orders

• Conduct applicant interviews

Evaluate and modify policy and procedures to increase efficiency of the department

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• Safety Committee Secretary

• Assisted outside contractors as needed

References available upon request

R E F E R E N C E S

Contact this candidate