Sherry L. Laumann

Minnetonka, MN ***** 612-***-**** adrvm8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Versed in soft skills required for challenges that arise in the human resource field through years of experience. Over 30 years of customer service experience, established vendor and client relations, estimating, project cost, purchasing, scheduling, job tracking and fulfillment, coupled with human resources education. Dedicated, creative employee willing to go above and beyond to bridge employee-employer relations.

EDUCATION AND TRAINING

Herzing University, Online and Minneapolis Campus April 2022

Bachelor of Science in Human Resources - GPA 3.66 – Cum Laude

RELEVANT EXPERIENCE

Emerson Digital Cold Chain, Inc. - Intern

Chanhassen, Minnesota January 2022- Present

Internship / Generalist

Use of Oracle HCM HRIS on a daily basis for employee tracking and relations

Centrix Industrious program entry for employee production tracking

Build sustainable relationships of trust through open and interactive communication

New employee I-9 entry and relaying new employee information to accounting

Send Word Now enrollment, program used for sending facility updates

Built working relationships with agencies, to fill temporary positions

First Advantage enrollment for pre-onboarding checks, usually focused on background and drug screenings

Set up full-time employee phone screens, in-person interviews and follow-ups

Converse with supervisors to ensure best candidate fits to fill open positions and contribute to in-person interviews

Responsible for new hire orientations and facility tours for full-time and contingent employees

Webex – communications, scheduling and day planning

Taleo and ORC requisition building and monitoring for new candidates

Taleo, ORC and HCM entry for full-time hourly, salary exempt and salary non-exempt employees

Created new contingent worker requisition tracking spreadsheet

Unum short-term, long-term disability, life insurance and AD&D initiating and tracking

Knowledge of Blue Cross Blue Shield, Delta Dental, VSP, Vanguard 401K, and PayChex

Knowledge of process for converting contingent workers into full-time employees in Taleo, ORC and HCM

Utilized global services when needed during implementation of new policies, procedures, and requestion programs

Collaborate with managers and supervisors for employee recognitions and morale building events

Conflict resolution mediator with documentation and follow-up

Responsible for PPE distribution and logging for new employees and collection for separated employees

Performed separations for contingent workers, full-time and retiring employees

Calculated COBRA information with documentation for separations

Keep multiple headcount spreadsheets in Excel updated

Jerry’s Enterprises, Inc. - Cub Foods Eden Prairie

Eden Prairie, Minnesota February 2021- Present

Retail Specialist/Deli Cook

Assist supervisors to identify and resolve issues

Manage between 4-7 part-time employees during the evening shift including conflict resolution, staff and customer related

Build sustainable relationships of trust through open and interactive communication while following procedures for all aspects related to food service standards

Jerry's Enterprises, Inc. - Cub Foods Eden Prairie

Eden Prairie, Minnesota April 2020 - February 2021

Temporary Covid Placement

Implemented new shopping policy and trained employees on new system

Mastered point-of-service (POS) computer system for automated order taking

Communicate with customers via texting and live phone calls when issues arose pertaining to their shopping order while keeping within designated time limits

Jerry's Printing. Inc.

Edina, Minnesota December 2000 - February 2021

Customer Service Representative

Constant achiever of a 53%+ Mark up

Ran copiers, black and white, and color digital machines - able to maximize their performance with additional bindery capabilities such as booklet and tab functions

Scheduling timing for different departments and production for projects

Responsible for bindery operations, including; guillotine cutter, saddle stitcher, comb, and wire bookbinding

Purchasing of specialty papers, advertising specialties, and ensuring prompt, cost-effective delivery

Handling of currency, credit card charges, check, and accounts receivable functions

Versed in Microsoft Word, Publisher, Excel and Outlook

Knowledge of Krono’s Workplace for timekeeping, benefit, and 401K updates/tracking

Shipping skills related to UPS, UPSP, FedEx, and use of several local courier services

Daily use of Printer's Plan for estimating, job tracking, billing and accounts receivable functions

AWARDS

President's List, Online Campus Summer 2022, Spring 2022, Summer 2021, Spring 2021, Spring 2020, Fall 2019, Spring 2019

Herzing University STRIVE Scholarship Essay Winner, Online Campus Fall 2021

Order Of the Arrow, Chief Blackhawk District September 2016

Peer voted honor and participant in an extended program beyond the original Boy Scouting program

VOLUNTEERING

Children's Hospital, Minneapolis October 2014 - Present

Generating funds to purchase easy make foods for parents and siblings of those in the Oncology Department

HopeKids Member, Minnesota January 2007-Present

Help with donation requests and retrievals for generating money for bowling, marathon and golfing fundraisers

Boy Scouts of America, Troop 298, Minnesota January 2010-2017

Committee Chair Member – January 2010 - 2016

Responsible for all trips/outings, ensuring leadership roles, and collecting/processing payments, while focusing on opportunities for badge and rank advancement

HOBBIES

Stevie Ray’s Improv Classes, Chanhassen, Minnesota February 2022 - Present

Beginners 1 & 2, Intermediate 1 & 2

Gardening, Traveling, and Teapot Collector

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