Scheduling Coordinator Administrative Assistant

ALEFA AFALAVA

adrvkg@r.postjobfree.com 442-***-**** Moreno Valley, CA 92553

Summary

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying team and customer needs to develop and deliver creative solutions. Skills

● Verbal and Written Communication

● Relationship Building

● Account Management

● Sta Development/Training

● Excellent Communication Skills

● Field Experience

● New Employee Training

● Orientation and Onboarding

● Employee Interviewing

● Leadership Development

● Cross-Training Skills

● Team Building

● Team Management

Experience

Endless Development Inc. Temecula, CA

Account Manager, Direct Sales

02/2022 - Current

● Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

● Visited potential and current customers at personal and business locations to promote products.

● Fostered positive employee relationships through communication, training and development coaching.

● Planned and led training programs on sta development to enhance employee knowledge, engagement, satisfaction and performance.

● Implemented training improvements to achieve desired results. Succession Promotions Inc. Temecula, CA

Account Manager, Direct Sales

03/2021 - 02/2022

● Used solid listening and critical thinking to design winning solutions for customers.

● Developed short-term and long-term vision and strategy to achieve targeted sales objectives.

● Developed solid connections with customers to promote products.

● Aligned procedures and protocols with changing business demands.

● Worked successfully with a diverse group of co-workers to accomplish goals and address issues related to our products and services.

● Sold products and services in eld for AT&T and Frontier Communications. Care Choice Home Care San Marcos, CA

Administrative Assistant/Scheduling Coordinator

09/2019 - 03/2021

● Oversaw sta ng and related operations, spanning interviewing, hiring and mentoring personnel.

● Created and modi ed job descriptions within all departments.

● Managed schedules of a team of 100 personnel to keep shifts properly sta fed.

● Completed timely changes and updates to schedules in central scheduling system.

● Copied and faxed important information for patient and client records.

● Communicated with clients and caregivers to inform of schedule changes, cancellations, or additions.

Education and Training

La Sierra University Riverside, CA

Bachelor of Arts in Graphic Design

06/2019

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