SAIRA MASOOD

Active Top-Secret Clearance / Public Trust

Herndon VA 20171 · 703-***-****

adrvk3@r.postjobfree.com

OBJECTIVE

To obtain and develop career as a hands-on Personnel Security Administrator (PSA)

Administrative Support Specialist, and work with a team of people to achieve

excellent quality of work

To provide my Professional Expertise in an environment that will allow me to develop my Profession.

To ensure compliance with government and company security policies and procedures.

QUALIFICATIONS

Data Entry, Customer Service

Strong and Professional work ethic

Knowledge of DoD government regulations (e.g., DISS)

Microsoft Office Suite

Time Management, knowledge of working with different software

Jira / SQL / ALM

Working knowledge of Electronic Questionnaires for Investigations Processing (e-QIP) and the Defense Security Service – Joint Personnel Adjudication System (JPAS)

Experience processing government forms to launch personnel background investigations

EDUCATION

Associate in Computer Science

Sep 1998 to May 2001

Premier College of Business and Administration

Higher Secondary School Certificate (HSSC)

September 1998

Himayat Public School & College

STQB CERTIFIED TESTER (CTFL) – MARCH 2018

ISTQB CERTIFIED AGILE TESTER – March 2019

WORK EXPERIENCE

Security Specialist /PSA, ABBTECH PROFESSIONAL RESOURCES

02/2020 – PRESENT

Experienced in Initiating background checks and drug screening through different Vendors. Review criminal background checks for new hire employees as required by regulatory code.

Process Public Trust Documentation for company contract with the IRS

Processed investigation requests and reviewed eQips (SF386)

Submit Incident reports, add foreign travel, and edit the Subject Profile when needed

Submission of visit requests as directed by the Government Customer using Defense Information System for Security (DISS)

Clearance verifications for potential employees.

Conduct New Employee briefings and deployed debriefings

Administrative Assistant, ROBERT HALF

2019 – 02/2020

Performed a wide variety of administrative tasks, facilities coordination, timesheets management, and processing invoices, ensuring billing accuracy.

QA Tester, COMMUNICLIQUE

02/2017-05/2018

Server as a key member of the software development team as a QA tester on development projects for voice communication. implementing quality assurance and quality control methodologies to ensure compliance with QA standards.

Admin Assistant, AAA SERVICES

01/2012 – 06/2012

Answers telephones and directs the caller to the appropriate associate and Takes and retrieves messages for various personnel.

Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. Assists in the ordering, receiving, stocking, and distribution of office supplies. Reviews all invoices and collect credit card payment authorized for service provided by the company over the phone.

Senior Associate, Macys

08/2012 – 03/2020

Assisting customers with their merchandise selection while treating them in a professional and courteous manner. Helped generate more profit by upselling. This included but was not limited to offering new credit card accounts, suggesting additional items for purchase, or informing customers of upcoming sales. Conduct daily Audits to maintain inventory. Provide training to new employees and get them to familiarize themselves with the merchandise.

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