Service Representative Medical Billing
Resume:
Yolanda Butler
Bay Minette, Alabama 36507
adrvja@r.postjobfree.com
Skills
Basic Knowledge of Computer
Experience with M.S Word, Office, PowerPoint, Outlook, Etc Customer Service Skills
Great Communication Skills
CareGiver Skills
Retail Skills
Experience
June 2019- Currently
Auto Injury Solutions- Daphne, Al
Customer Service Representative
● Simultaneously operating phone & computer
● Assisting Attorney's, Providers, and Patient's
with medical claims & medical billing issues resulting from auto injury
● Communicating/Issuing correspondence to Attorney's, Providers, and Providers via Efax, Email, Mail
March 2019- June-2019
Alorica- Saraland, Al
Customer Service Representative
● Simultaneously operating phone & computer
● Assisting customers with phone billing issues
● Communicating/Coaching customers on better plan choices 2
May 2018- March 2019
Liberty National Insurance,
Fairhope, Al
Salesman/Agent
● Assist company in generating new business by contacting potential clients, via phone
● Educate and inform clients of various insurance policies
● Help clients choose plans/policies that suit them
● Enter information into computer system
● Sell Insurance Policies
Feb 2008-Aug 2013
West Corporation, Mobile Al- Customer Service Representative
● Simultaneously operating phone & computer
● Assisting customers with phone billing issues
● Communicating/Coaching customers on better plan choices May 2003- Feb 2008
Dawn House, Bay Minette, Al -Mentor/Caregiver
● Teaching & Mentoring the Mentally Disabled
● Assisting residents with Activities Of Daily Life(ADL)
● Event Planner
Aug 2001- May 2003
Winn Dixie, Bay Minette, Al - Shift Supervisor, Cashier
● Supervise cashiers, stockers and front end of the store
● Operate cash register
● Handle/Count large sums of money
● Resolve customer issues
Education
Aug 2000- April 2001
Faulkner State Community College, Bay Minette, Al - Business Administration Attended Faulkner State Community College for 1 year, majoring in Business Administration. May-2005
Saad's School Of Nursing- Nursing Assistant
October 2019-Currently
Remington College, Mobile Al- Medical Billing And Coding 3
Certifications
June-2006
Phlebotomy
May-2005
Certified Nursing Assistant (CNA)
Objective
I am a hardworking, eager to learn, enthusiastic individual! I have great communication & comprehension skills! Willing and ready to exude & apply these skills in a nice company with hopes of expanding and advancing!
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