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Personal Assistant Customer Service

Location:
Cape Town, Western Cape, South Africa
Posted:
July 25, 2022

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Resume:

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CURRICULUM VITAE OF QONDISISA NDIBULELE

NTSHOBANE

ID: 940**********

Physical Address: 07 Phase one, Roosevelt st,Alexandra,2090 Email address : adrvj1@r.postjobfree.com

Contact details: 073-***-****

Driver’s license: Code 10

PROFILE I am a dedicated individual with an eager mind to learn and gain experience. I am friendly, well spoken and have an ability to interact with people from all walks of life. I work well individually as well as in a team, I would be a great asset to any organization as I work diligently to ensure that any task given is complete on time.

I studied Public Management at EThekwini TVET college and obtained N6 certificate 2018. Then went for in-service training in social development from the 01/04/2019 till 30/09/2020. Working at social Development helped me to gain self-confidence. Improved my communication skills. I also know the importance of customer service.

SKILLS_AND_ABILITIES

Basic knowledge of clerical functions

Good communication skills (verbal & written)

Ability to maintain confidentiality

Planning and organizing

Computer literate (MS word, MS excel, MS outlook)

Flexible

Ability to work under pressure and multi-task.

Planning and organizing

Team player

Attention to detail.

ATTRIBUTES

Discipline

Hard worker

Team worker

Self-driven

Adaptability

Punctual

Creative

2

EDUCATIONAL_QUALIFICATION Qualification N6

Course Public Management

Institution EThekwini TVET College

Year obtained 2018

Qualification Grade 12

Name of school St John’s College

Year obtained 2012

SHORT COURSES ATTENDED

Training

Breaking areas into public service

2021/03/15-2021/03/19

EMPLOYMENT_HISTORY Employer Social Development

District Alfred Nzo District

Designation In-service training

Period 01/04/2019 - 30/09/2020

Key performance area

Provide a clerical support service to the office.

Procurement process

Receive and send emails.

Filling and record

Answer of telephone and transfer to relevant office.

Effective client /customer service

Ensure safekeeping of documents

Completing requisitions and ordering of stationery

Reception work and handling inquiries

Keying in and managing data using MS Excel, Word, Data base and PowerPoint.

Scheduling appointments

Scheduling and arranging meetings.

Take minutes during the meeting.

Employer Department of Education

Sakhisizwe S.P.S

Designation Education Assistance(Admin)

Period 01/09/2020 - 30/04/2021

3

Key performance areas

Provide administration support

Prepare registers for the staff and learners.

Typing of minutes in meetings.

Sending and receiving emails.

Capturing data.

COMPUTER_SKILLS

Ms. Word-advanced use, able to manipulate and save documents of all sorts.

Excel, above average user able to input data and generate budgets and graphs.

Ms. Outlook, receive and send emails.

REFERENCES Name Ms. M.P Akhosi

Company Social development

Occupation Personal assistant

Contacts Cell : 073-***-****

Name Mr S.T Zondo

Company Social Development

Occupation HRM Assistant Director

Contacts Cell : 073-***-****

Name Mrs N.B. Mqina

Company Sakhisizwe Primary School

Occupation Principal

Contacts Cell : 083-***-****



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