Post Job Free

Resume

Sign in

Time Work Customer Service

Location:
Ricketts, IA
Posted:
July 25, 2022

Contact this candidate

Resume:

Sean Hall

Searching for remote work

Ricketts, IA 51460

adrvio@r.postjobfree.com

+1-712-***-****

Motivated and Hard Working employee seeking a position in a fast paced, rewarding environment. Exceptional customer services skills while maintaining professional standard in stressful complex situations.

Authorized to work in the US for any employer

Work Experience

Vector Marketing, Sales Representative

Vector Marketing - Sioux City, IA

May 2022 to Present

I expanded my knowledge on the merchandise offered in order to become better acquainted with the product. I greet customers and ascertain what each customer wants or needs. I describe merchandise and explain use, operation, and care of merchandise to customers. I recommend, select, and help to obtain merchandise based on customer needs and desires. I maintain and increase knowledge of current sales and promotions, policies, marketing strategies, and practices. I compute sales prices, total purchases and process credit payments online. I give online presentations through Zoom meetings, and occasional in person presentations.

• Active Listening

• Customer and Personal Service

• Complex Problem Solving

• Sales and Marketing

• Active learning

• Conducting Presentations

• Speaking

• Critical Thinking

• Multi-tasking

• Time Management

• Coordination

• Active Learning

• Computers and Electronics

• Communications and Media

• Reading Comprehension

Uber Driver

Uber - Sioux City, IA

September 2019 to Present

I expanded my knowledge on the use of the Uber app to be able to explain to my passengers how to use the app, the benefits that Uber offers, and to provide the best service to my passengers. I have 978+ trips which I offer the best service to the client, maintaining a posture of cordiality and professionalism towards my passengers. I resolve customer complaints and ask about the quality of service they are and have received. I check to ensure that the appropriate changes were made to resolve customers' problems.

• Customer and Personal Service

• Speaking

• Negotiation

• Time Management

• Active Learning

• Computers and Electronics

• Active Listening

• Coordination

• Service Orientation

• Public Safety and Security

• Complex Problem Solving

• Sales and Marketing

• Mechanical

Team Member

Smithfield Foods - Denison, IA

September 2015 to April 2022

I worked in several areas of the packing house, 6 days a week year round. I performed several different jobs while with the company. I was responsible for setting up and closing areas each day during my tenure with the company. I was responsible for staying productive with little to no supervision.

• operated forklift and various styles of motorized pallet jacks

• Completed inventory

• operated various production systems and machinery

• Active Learning

• Problem Solving

• Critical Thinking

• Time Management

• Multi-tasking

• Active Listening

• Laborer

• Maintain readiness of equipment

• Stacked merchandise on pallets for shipping

• Detail Orientated

Education

High school diploma

Logan-Magnolia Jr-Sr High School - Logan, IA

May 2000

Skills

• Driving

• Delivery Driver Experience

• Load & Unload

• Military Experience-Infantry Mortar Sergeant (10+ years)

• Forklift

• Pallet Jack

• Customer support

• Presentation Skills

• Commercial Driving

• Tractor-Trailer

• Freight Experience

• Supervising Experience

Military Service

Branch: Army National Guard

Service Country: United States

Rank: Sergeant

September 1999 to September 2012

11C Indirect Fire Infantryman

• Pack goods for shipping, using tools such as staplers, strapping machines, hammers, cargo straps, etc.

• Inspect outgoing work for compliance with customers' specifications

• Notify departments when supplies of specific items are low, or when orders would deplete available supplies.

• Being on time every day 15-30 minutes prior to start of work day.

• Interacting with people on a daily basis with a professional demeanor.

• Maintaining high end equipment while completing inventory on all equipment.

• Appearing clean and professional at all times.

• Worked in high stress situations without losing professional aspect.

• Maintained/Supervised/Trained 1-3 soldiers on a daily basis with proper instruction and technique

• Perform personnel activities such as supervising, and training employees.

• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

• Maintain sanitation, health, and safety standards in work areas.

• Packaged materials in accordance to standard procedure. Commendations:

Iraq Campaign Medal w/2 campaign stars, NATO Afghanistan Service Medal, Army Achievement Medal

(twice), Meritorious Unit Commendation, Army Good Conduct Medal, Army Reserve Components Achievement Medal (twice), National Defense Service Medal, Afghanistan Campaign Medal w/2 campaign stars, Global War on Terrorism Service Medal, Non Commissioned Officer Professional Development Ribbon, Army Service Ribbon, Overseas Service Ribbon (twice), Armed Forces Reserve Medal w/M Device (twice), Combat Infantryman Badge, Driver and Mechanic Badge W/Driver Wheeled Vehicles Clasp

Certifications and Licenses

Class A CDL

December 2029

Class A CDL

Assessments

Customer service — Familiar

May 2022

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate