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Customer Service Support

Location:
San Nicolas, Buenos Aires, C1008, Argentina
Posted:
July 25, 2022

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Resume:

ERIC DAMIAN MACKRILL

Front End Developer currently working in Power Platform consulting with extensive knowledge in all its integrative tools (PowerApps, Sharepoint, Power Automate and Power Bi) as well as in the management of the Office 365 package. Experience both in relation to the client and in customer support.

Contact:

+54-911-****-****

Email:

adrvhv@r.postjobfree.com

Linkedin:

https://www.linkedin.com/in/eric-mackrill-384383189/

Skills

Project Management

COMunication

Persistence

Organization

Creativity

Customer Focus

Languages

English – Nativor

English – Avanzado

Experience

09/2019 - Present

Power Platform Specialist - Algeiba SA

I am dedicatedto optimizingbusiness problems by using the components of the Power Platform that allow the process to be compacted not only easier and faster but also more accessible. The solutions are delivered in the form of a functional PowerApp, after testing and verification of quality and performance

02/2017 – 04/2018

Cadet - Condor Arts Graphic SA

In this company I performed different tasks that fall under the umbrella of the responsibility of Cadet but fundamentally I dedicated myself to create and manage Databases through Front End programming to renew the resource management routines that used to be on paper

01/2016 – 02/2017

Customer Service Agent - COMDATA SA

Role in which I obtained most of my knowledge and experience in dealing with the client and everything that entails. Conflict resolution, required communication, and the need to update the client on their problem/project based on conflict resolution with their phone lines that were presented to me.

Education

2017 - Present

Bachelor's Degree in Information Systems ofOrganizations:

University of Buenos Aires

2015-2017

Bachelor of Science in Communication:

University of Buenos Aires

Graduated 2014

Bachelor of Social Sciences and Humanities:

Santa Ana and San Joaquin Institute

Certifications

SCRUM Fundamentals certified

Front End Developer (UTN):HTML, CSS3Bootstrap Javascript, PHP, MySQL, Node.js, Angular.



Contact this candidate