Professional Summary

Skills

Work History

LORETTA DUNAGIN

**** ** ****** ****, ***********, CT 06489 860-***-**** adrvfo@r.postjobfree.com Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Electronic health records

Patient privacy

Infection control and aseptic procedures

Payment collection

Medical Records Management

Charting and clinical documentation

Patient assessments

Diagnostic equipment expertise

Patient scheduling

EMR / EHR

Data entry

Simple dressings

CPR/First Aid Certified

POCT Testing

Referrals

Health Maintenance

Ordering tests

Quality Control

Inventory

Certified Medical Assistant 07/2016 to Current

Hartford HealthCare Medical Group – Cheshire, CT

Collected and documented patient medical information such as blood pressure and weight Assisted with routine checks and diagnostic testing by collecting and processing specimens Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions

Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs

Gathered forms, copied insurance cards to collect patient information for billing and insurance filing

Sanitized, restocked and organized exam rooms and medical equipment Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy

Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted

Directed patients to exam rooms, fielded questions and prepared for physician examinations Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history

Called and faxed pharmacies to submit prescriptions and refills Documented vital signs and health history for patients every day Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly

Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation Maintained detailed records of test results by entering data and patient information into computer

Performed clerical duties, such as word processing, data entry, answering phones and filing Conducted monthly and quarterly inventory of supplies using facility cost reporting records Oriented and trained new staff on proper procedures and policies Monitoring of POCT test accuracy using quality controls Implemented care and efficiency improvements to support and enhance office operations Certified Medical Assistant 06/2014 to 04/2016

Bristol Hospital – Bristol, CT

Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy

Gathered forms, copied insurance cards to collect patient information for billing and insurance filing

Maintained detailed records of test results by entering data and patient information into computer

Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted

Called and faxed pharmacies to submit prescriptions and refills Obtained client medical history, including medication information, symptoms and allergies Sanitized, restocked and organized exam rooms and medical equipment Collected and documented patient medical information such as blood pressure and weight Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment

Performed clerical duties, such as word processing, data entry, answering phones and filing Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs

Documented vital signs and health history for patients every Day Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history

Certified Dialysis Technician 01/2014 to 04/2014

DCI Inc. – Farmington, CT

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care

Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results

Checked patient identifying information against records to uphold strict security, safety and regulatory standards

Optimized machinery and obtained consistent, accurate results through proper equipment calibration

Documented observations and baseline measurements in medical records Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands

Gathered, charted and analyzed patient history data and discussed key points with clinicians Cared for patients by providing personal care and ambulation Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork

Provided care for patients based on physical, psychological, educational and safety criteria Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection

Medical Assistant Externship 08/2013 to 12/2013

Grove Hill Medical Center – New Britain, CT

Sanitized, restocked and organized exam rooms and medical equipment Documented vital signs and health history for patients every day Obtained client medical history, including medication information, symptoms and allergies Performed clerical duties, such as word processing, data entry, answering phones and filing Collected and documented patient medical information such as blood pressure and weight Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus

Gathered forms, copied insurance cards and to collect patient information for billing and insurance filing

Directed patients to exam rooms, fielded questions and prepared for physician examinations Collected all pertinent data and calculations to aid physician in interpreting results Called and faxed pharmacies to submit prescriptions and refills Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes Education

Certified Medical Assistant: Medical Assisting 04/2013 Branford Hall - Southington, CT

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