April D Gibson

**** **** *** *****

Salt Lake City, UT, United States, 84116

Cell: 801-***-****

adrvbr@r.postjobfree.com

Highlights of Qualifications

Highly motivated to find employment in a more fulfilling position. I am great with people, and would love to find work helping people and making a difference in this world. Experience

Red Lobster Sugarhouse, Utah, United States

7/2021 7/2022 Waitress/ Bartender

Take orders, serve food and offer exceptional service to every customer. Also was in charge of the bar tending for the whole restaurant while attending to my section. Did inventory and cash management when tending the bar. When not tending to the bar I was a team leader. The team leader was in charge of assuring each team member completed their daily tasks before they could cash out.

Always exceeded my daily sales goals.

Dee's family restaurant Salt lake city, Utah, United States 4/2021 7/2021 Waitress

Offered exceptional service to each customer by taking orders, serving food and attending to any needs the customer may have, in a timely manner.

BCI of Utah Taylorsville, Utah, United States

6/2012 10/2013 Criminal Information Tech TWIX

Criminal Information Tech was in charge of offering Tech support for all criminal information databases like UCJIS and AFIS. Monitor active BOLOs and did Amber Alerts. Completed background checks for law enforcement, teachers and community that wanted to expunge their records. Took incoming phone calls from the public. Verizon Wireless West valley, Utah, United States

1/2007 1/2012 Customer support

Took incoming calls for technical support, sales and billing. Went above and beyond with each customer to make Verizon Wireless the best choice and resolved any issues in a professional kind manner. Was top sales person in call center, over 2000 employees, for two quarters in a row. Go Wireless Murray, Taylorsville and Springville, Utah, United States 3/2005 1/2007 Store manager

Was Go Wireless first employee when they started up in Utah. Helped open three stores and managed all three stores. Help the owners implement a process for inventory, helping to combat loss of product. Trained several employees. Cash management and employee relations. Did interviews and hired and fired employees as needed Education

Bachelor Criminal Justice Strayer University Sandy Utah Expected 01/2028 Due to funding and some issues with ITT tech credits not transferring, I was unable to complete the Bachelors degree I was working on, however I was only short 16 credits, or two classes. Just ran out of funding. Associates of science Criminal justice ITT technical Collage Murray Utah 01/2009 Skills

I have the collage degree, but I have more life experience that I feel would help me in this position. I have worked with the Roadhome this past few years. I was homeless, lost my kids and suffered from issues with addiction. I have turned my life around, coming up on two years sober. Got my kids back and successfully navigated all the hoops and red tape with DCFS. I am a success story and I'd like to help others find the same success I have.