Customer Service Solar Power
Resume:
Mr. Robert Karuri
BUSINESS DEVELOPMENT MANAGER
adrvac@r.postjobfree.com
Nairobi
linkedin.com/in/33b4561a7
SUMMARY Driven and motivated Business Development Manager with 6 years of experience collaborating with sales leaders and account executives. EXPERIENCE
Sendy Ltd Sep 2020 - Present
Business Development Manager
Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients.
Developing goals for the development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills. Jumbochem Kenya Ltd Jun 2019 - Aug 2020
Business Development Executive
•Establishing contact and developing relationships with prospects.
• Building and sustaining clients through calls, correspondence, presentations, and the designing of solutions including after Sales service.
• Proactively identifying new potential clients and initiate follow up, close the sales, within the assigned segments of operation.
• Identifying new avenues and prospects for the sale of company products and arrange for presentations.
• Preparing and make a report on market analysis, competitor analysis and market trends.
• Identifying product improvements or new products by remaining current on industry trends.
• Prospecting for new business and manage customer follow-up system.
• Achieving the set monthly targets.
SunCulture Kenya Ltd Jul 2017 - May 2019
Business Development Executive
• Advising, guiding and educating clients about the Agro solar power products
• Selling and marketing the clients’ products in the assigned region
• Meeting sales targets for the assigned region.
• Keeping excellent customer relations and to implement the company’s sales policies
• Identifying clients’ needs and advise them on the most suitable products
• Recommending product lines by identifying new product opportunities, and service changes.
• Constantly following up with clients and partners, keeping the relationship warm.
• Surveying consumer needs and trends; tracking competitors. SunCulture Kenya Ltd Jul 2017 - May 2019
Business Development Executive
• Advising, guiding and educating clients about the Agro solar power products
• Selling and marketing the clients’ products in the assigned region
• Meeting sales targets for the assigned region.
• Keeping excellent customer relations and to implement the company’s sales policies
• Identifying clients’ needs and advise them on the most suitable products
• Recommending product lines by identifying new product opportunities, and service changes.
• Constantly following up with clients and partners, keeping the relationship warm. www.resumekraft.com
• Meeting sales targets for the assigned region.
• Keeping excellent customer relations and to implement the company’s sales policies
• Identifying clients’ needs and advise them on the most suitable products
• Recommending product lines by identifying new product opportunities, and service changes.
• Constantly following up with clients and partners, keeping the relationship warm.
• Surveying consumer needs and trends; tracking competitors. Brookside Dairy Limited May 2016 - May 2017
FMCG Area Sales Representative
• Providing a professional and excellent level of customer service with existing and new customers.
• Ensuring timely sale of fresh milk and yoghurt to customers and distributors
• Researching to identify customers, sector opportunities and maintain existing ones to increase customer base
• Sales and crates collection from distributors and customers
• Researcing on competitor market and monitor trends in sales e.g. arrangement of company products in supermarket shelves
• Advising on any new methods to help increase sales
• Attending to customer enquiries and queries and escalate to the head of sales if necessary
• Issuing receipts and deliveries to distributors and customers
• Passing messages and information to customers; deliver handouts of price changes to customers
• Taking daily orders from customers and distributors in the assigned route
• Collecting returns and cheques from supermarkets and sign GRN documents and invoices
• Collecting banking slips from distributors and ensure submission to the accounts office
• Submitting fresh milk and yoghurt returns to the vetting office and ensure signing of the return book on a daily basis
SKILLS Hubspot CRM
Copper CRM
Gsuite
MS Office
LANGUAGES English Swahili
EDUCATION
Karatina University Jan 2012 - Nov 2015
Bachelor of Tourism Management
A management course in business equiping me with skills in the business world. HOBBIES Reading Books
Hiking
Travelling
PERSONAL
SKILLS
Active listening skills
Communication
skills
Computer skills
Customer service
skills
Interpersonal skills
Leadership skills
Management skills
Problem-solving
skills
REFERRAL Senior Business Client Relationship Manager- Sendy Ltd Josephine Mwangi
adrvac@r.postjobfree.com
Sales Manager- Jumbochem Kenya Limited
Breva Amiani
www.resumekraft.com
adrvac@r.postjobfree.com
Sales Manager- Jumbochem Kenya Limited
Breva Amiani
adrvac@r.postjobfree.com
Human Resource Manager- Cellulant
Chris Musiko
adrvac@r.postjobfree.com
www.resumekraft.com
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