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Qa Analyst Customer Support

Location:
Clifton, NJ
Posted:
July 26, 2022

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Resume:

Vivian Dievbiere

AWS SOLUTIONS ARCHITECT

Suwanee, GA. 30024

404-***-****

adrv7l@r.postjobfree.com

Experienced Solutions Architect & DevOps Engineer with about 4+ years of experience working in cloud. Working knowledge of software development tools and methodologies. Supporting and optimizing mission critical deployments in AWS, designing, and implementing CI/CD pipelines using Jenkins, provisioning, and managing highly available, fault-tolerant, and scalable infrastructures on AWS utilizing Cloud Formation and terraform as IAC along with Ansible to automate configuration management. Proficient in Cloud security, identity and access management, monitoring and event management, application delivery and data protection. Demonstrating a genuine team spirit and ability to adapt to new technologies and learn quickly. Effective written and verbal communication skills and good listening skills. Strong working knowledge and practical experience of AWS Services

SKILLS:

●AWS Platform: AWS CloudFormation, AWS Lambda, AWS Systems Manager, S3, VPC, EC2, ELB, RDS, SNS, SQS, SES, Route53, CloudFront, Service Catalog, AWS Auto Scaling, Trusted Advisor, CloudWatch etc.

●Programming Languages: Bash, JSON, YML, SQL.

●Application Delivery: Jenkins, AWS Code Pipeline, AWS Code Commit, Code build, and Code deploy.

●Network: VPC, VGW, TGW, CGW, IGW, NGW etc.

●Cloud Orchestration/Automation: AWS CloudFormation, AWS Lambda, AWS Systems Manager, AWS SSM Parameter Store, Ansible “Ansible Tower”, PowerShell

●AWS Security: AWS Security Hub, AWS Guard Duty, AWS Shield, AWS Firewall Manager, AWS Inspector, etc.

●Monitoring & Event Management: AWS CloudWatch (Events & Logs), AWS SNS, AWS S3

●Identity & Access Management: AWS Organization, AWS IAM, AWS AD Connector, Active Directory, AWS Workspaces, AWS Secrets Manager, etc.

●Servers: Tomcat, Glassfish, Nginx

●Web Services: SOAP, REST, POSTMAN

●Databases: Oracle, MySQL, PostgreSQL, Amazon Aurora, MariaDB

●Tracking and Bug Tools: Jira, Rally, Confluence

●Operating Systems: Linux, Windows

●Experience with SDLC and Agile-iteratives Methodologies

EXPERIENCE

CEDAR CX Technologies Atlanta, GA – Cloud/Solutions Architect

September 2019– Present

●Assist in developing a structure for proper load balancing and redundancy.

●Deploy, manage, and operate scalable, highly available, and fault-tolerant systems on AWS

●Automate codes and processes in YAML, JSON, and Terraform

●Administer Infrastructure as a Code to automate deployment and Configuration, using

●CloudFormation and Terraform

●Built and deployed interactive CloudFormation Templates enabling Infrastructure as a Code

●Select the appropriate AWS service based on compute, data, or security requirements

●Configure and troubleshoot AWS Platforms such as VPC, Lambda, S3, EC2, Route 53, RDS, etc.

●Built, led, and managed comprehensive project plans to drive solution development and operational

delivery activities using matrix managed and third-party resources

●Designs, deploys, and maintains cloud platforms, including major services related to Compute, Memory, Storage and Network

●Monitor the health, stability, and any changes made to the cloud infrastructure and provides weekly

●and quarterly reports to IT Leadership team.

●AWS migration from on premise (homogeneous and heterogeneous migration using schema conversion tool).

●Manage Cloud Storage and Data Management

●Building and Maintaining the CI/CD pipeline

●Experience with databases including SQL and NoSQL (not a data architect, but will understand how to construct full stack services

Scientific Games Alpharetta GA - Solutions Architect

July 2017 – September 2019

Accomplishments:

Developed an EC2 provisioning automation using ansible tower. This project was developed to replace the manual submission of SNOW tickets.

Main Duties:

●Gathered requirements from stakeholders, and customers. Came up with use cases and blueprint and delivered very reliable, fault tolerant, self-healing architecture based on the client’s requirements.

●Optimize Consumption Strategies

Design for deployment, migration, and integration.

●Design for high availability and business continuity using self-healing- based architectures, fail-over routing policies, multi-AZ deployment of EC2 instances, ELB health checks, Auto Scaling, and other disaster recovery models.

●Monitored end-to-end infrastructure using CloudWatch and SNS for notification.

●Used AWS system manager to automate operational tasks across AWS resources.

●Developed and documented security guardrails for AWS Cloud environments.

●Implemented multiple container deployments to AWS and maintained sets of containers with deployments.

●Optimized cost through reserved instances, selection and changing of EC2 instance types based on resource need, S3 storage classes and S3 lifecycle policies, leveraging Auto Scaling etc.

●Setup and configured logs files for detail monitoring and alerts notification when changes are made.

●Migration of high availability web servers and databases to AWS EC2 and RDS with minimum or no downtime

●VPC build with Private and Public Subnet coupled with VPNs setup back to on premise datacenter and corporate offices.

●Containerization (Docker, Kubernetes, ECS)

GREENSKY TRADE CREDIT- Atlanta, GA – Quality Assurance/Software Engineer

September Dec 2015 - June 2017

Main Duties:

●Responsible for pre-release testing and certification of company-developed applications deployed in a managed services model. Applications handle high volume, mass-market web services processing.

●Perform software development testing in a Linux environment

●Perform task in Tomcat, Glassfish and, Nginx servers

●Write and Run automation script in Selenium (IntelliJ and IDE)

●Deploy backend code (puppets) in Linux

●HTTP/S Web Application load and regression testing tool experience

●Deploy frontier code (Kafka, Static, Web deploys, API, middleware

●using Jenkins.

●Preparation and management of application test plans, test cases and test data.

●Planning, structuring, setting up and executing to complete all aspects of complex and extensive regression testing of software applications.

●Direct testing and certification of the applications before their promotion to production status.

●Verify and update client data file before processing

●Update Metadata in client portal to meet requirement.

SCIENTIC GAMES - Alpharetta, Georgia

Software Quality Assurance Engineer

July 2015– September 2019

Main Duties:

Reviewed Business Requirement Documents, functional specification documents, System Requirement Specifications and analyzed requirement document for writing the manual Test cases and creating automated scripts.

Designing/planning and creating Test Cases using Selenium/Eclipse.

Perform testing in Linux environment

Perform all aspects of automated testing for client engagements

Checked the functionality by Manual Testing. Recorded the Test cases using Automation tool for web-based application and checked the functionality of the application.

Modified the Test Scripts accordingly when we record the applications.

Tracked the defects in Jira.

Performed Data-Driven Tests by passing different sets of data and checked whether the information entered is updated into the database.

Performed Regression Testing as and when the Bugs got fixed and checked whether the application is free from bugs.

Involved in Database Testing by writing SQL Queries and retrieving information from database.

Created Positive and Negative scenarios and tested in the application.

Involved in-group meetings with users and interacted with them while change in applications.

Performed regression testing Planning, structuring, setting up and executing to complete all aspects of complex and extensive regression testing of software applications.

Performed mobile testing on ios and Android devices. (Browser stack)

Environment: QTP, Q-test, Oracle, MS-SQL Server, Windows, Browser stack, Director, Bonusing-

manager, Linux (TXE), BI(Datawarehouse).

Greensky Credit - Atlanta, Georgia QA ANALYST/UAT TESTER

December 2015– June 2017

QA/ UAT test effort on financial technology/banking applications

Understanding of commercial credit and personal credit; loan documentation, loan agreements, financial spreads

Great understanding of FICO and reviewing loan application; making credit applications

Liaise with development, project management, and customer support

Execute multiple tasks/projects concurrently while adapting to changing priorities

Identify test requirements from specifications, map test case requirements and design test coverage plan.

Develop, document and maintain functional test cases and other test artifacts like the test data and data validation.

Analyze credit data to determine the degree of risk involved in extending credit. Make decisions to approve or deny the extension of credit within set credit authority established by senior management and state/federal law

Part of the team that helped launch $400m healthcare project

Execute and evaluate manual or automated test cases and report test results.

Hold and facilitate test plan/case reviews with cross-functional team members.

Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.

Ensure that validated deliverables meet functional and design specifications and requirements.

Isolate, replicate, and report defects and verify defect fixes

Drive defect triage/clarifications call between UAT/DEV/Business/Operations team

Conduct integration and regression tests

Raise issues timely and follow through to resolution

Coordinate defect validation and reporting with the team and assist developers in recreating defects

Present progress of QA deliverables including test plans, test execution and incident reporting

Review functional and design specifications to ensure full understanding of individual deliverables.

Create estimates and assist in developing project milestones and timelines

Possess thorough understanding of testing techniques and tools for IVR applications

Experience in testing IVR speech

Developed SQL queries to verify GUI front-end results and to extract and manipulate data to satisfy test cases/requirements.

Involved in Integration, System, and Regression and User Acceptance Testing various web applications.

Involved in Automated Testing of Web screens using QTP. Used QTP to Automate Manual Test scripts for Regression test.

Parameterized the test scripts, created database checkpoints and bitmap checkpoints.

Provided feedback to developers about concerns, unexpected results, undefined testing issues and test enhancement in the applications

Prioritized and reported defects using Quality Center, to present documents and reports in weekly team meetings.

Participated in weekly status meetings and mentored new team members in test documentation and test case execution.

Provided the management with weekly QA documents like test metrics, reports, and schedules.

EDUCATION

Lanier Technical College – Diploma in

Accounting

Obafemi Awolowo University, Ile-Ife - Nigeria –

International Relations

CERTIFICATIONS

AWS Certified Solutions Architect – Associate (SAA)



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