Tiffany McKlveen

Assistant

Hunker, PA *****

adrv5l@r.postjobfree.com

1-724-***-****

I am very patient; organized and understanding. I have worked with and dealt with many different people from many different places. I also have experience when it comes to individuals with disabilities, especially those with autism, depression, and anxiety. I grew up in the military, so I have a very good understanding on how leadership works, and they order of which it flows. I keep to many of the practices that I grew up with, especially the mannerisms. I might not have the training and education when it comes to individuals with disabilities. However, I am the mother of a child who has autism, along with a few other health quirks that help me to understand these individuals.

Work Experience

Consumer Lending Representative

LoanDepot - Remote

August 2021 to March 2022

• Made cold calls, placed through the robo-dialer

• Verify that homeowners meet the requirements for financing or refinancing their mortgages

• sent them to loan officer to finish the deal

Financial Solutions Specialist

First Commonwealth Bank - New Stanton, PA

December 2017 to August 2020

• Handled deposits, withdrawals, check cashing and change orders for both personal and business accounts.

• Updated client information in system from address, phone number, to scanning in Power of Attorney, marriage licenses along with divorce decrees.

• Taking applications for credit cards, personal loans, vehicle loans along with home equity loans. Doing all the follow up along with gathering all the needed information for the underwriters.

• Placing alerts on accounts with client’s suspect fraud, placing alerts to clients’ accounts when clients travel.

• Traveled to different branches to fill in when short staffed

• Sent referrals to different departments for different things, such as financial advisor, mortgage, and treasury management for business needs along with our point of sales for them.

• Kept night drop, POA, death certificates, captured cards, ATM deposit envelopes needed for federal guidelines

• Made personal birthday calls for the clients of our branch on or around their birthdays. Along with making daily call to clients who had over drafted their accounts. Calling and reminding clients with saving deposit boxes to let them know that their fees are due.

Home Health Aide

CONCORDIA PRIVATE CARE - Cabot, PA

March 2017 to October 2017

- Preparing Meals

- Personal Laundry & Light Housekeeping Personal Care, such as bathing & hygiene

- Run Errands for Clients - Companionship for the patient and Respite for the family.

Home Health Aide

Community Home Health Care – Greensburg, PA

July 2015 to March 2017

- Personal Care, such as bathing & hygiene

- Run Errands for Clients

- Companionship for the patient and Respite for the family

– Monitoring of vital signs

Administrative Assistant

Laurel Highlands Presbyterian Church - Latrobe, PA

January 2006 to April 2007

- Answer phones

- Check mail

- Made weekly deposits along with writing monthly checks

- Made weekly bulletin and weekly sermon CDs - Updated church website

- Assist the Pastor with tasks he needed to be completed

- Clean the church including taking out trash

CNA - Certified Nursing Assistant

United States Department of Defense - Fort Huachuca, AZ

July 2001 to January 2002

• Took patient vitals, height, weight, etc.

• Cleaned and stocked exam rooms

• Chaperoned male providers with female patients • Scheduled patient follow-up appointments

• Arranged patients records according to provider and appointment time

Medical Receptionist

United States Department of Defense - Fort Huachuca, AZ

June 1999 to November 1999

• Made patient appointments

• Filed patient medical records

Filed lab reports and other medical documents into patient records

• Made new patient records

Education

Associate Degree in Business Management

Colorado Technical University-Online - Colorado Springs, CO

August 2020 to August 2021

High school diploma

Tombstone High School, Tombstone Arizona, 1997

Skills • Excel • PowerPoint • Quicken • Word DoD Experience • Microsoft Outlook • Loan Officer Experience • Medical Receptionist • Loan Officer Experience • Autism Experience • Meal Preparation • Laundry • Cold Calling • Office Management • with Mac operating systems and safari

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