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Customer Service Pharmacy Technician

Location:
Lakeland, FL
Posted:
July 26, 2022

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Resume:

AMBER MONSALVE

**** **** **** ** · 302-***-****

adrv2o@r.postjobfree.com

I am hardworking and reliable Pharmacy Technician focused going above and beyond to support the team and serve customers. Trained in Pharmacy and offering top-notch customer service. Motivated to continue to learn and grow as a Pharmacy Technician professional.

SKILLS

10 years experience as Pharmacy Technician

PTCB National Certification since 2014

FDA and HIPPA Compliant

Fill orders with accuracy

Registered Florida Pharmacy Technician since 2014

Provide excellent customer service

EXPERIENCE

JUNE 2017-CURRENT

AGENT CONCIERGE, THE CANADIAN MEDSTORE

I am the point of contact for Insurance Agents all of the United States to provide pricing for medications we provide Internationally. As well as schedule Zoom calls for their Agencies to learn about our company. I in turn assist their clients with placing their orders with us. I am also in charge of Accounts payable and reviewing documents to make sure our accounts stay updated.

August 2016 – June 2017

PHARMACY TECHNICIAN, WELLDYNE INC

Worked the cue in filling orders our goal was 30 orders per hour. I also was on the inventory team where I oversaw all injectables for a certain area. Making sure the totals matched our on-hand counts.

February 2013 – June 2015

PHARMACY TECHNICIAN, SYNERGY PHARMACY

I answered customer calls. Placed order for the next days orders to be processed from Mckesson, would check in medication from the order the nest morning. Shipped packages with our shipping system. Provided excellent customer service.

September 2011- February 2014

PHARMACY TECHNICIAN, WALGREENS

I learned on the job. Customer service and doing intake of prescriptions were my main job at first. I would also assist in typing prescription into our system, also checking in McKesson and Cardinal orders into the pharmacy system. Filling prescriptions and calling insurance to get coverage on medications.

March 2006 – September 2011

ASSISTANT MANAGER, WALGREENS

I was in charge of opening and closing the store. Making sure the cash drawers were reset and deposits dropped. Delegating tasks as the Store manager needed projects completed. Checking in vendors and warehouse trucks to ensure inventory was kept up and on-hands remained correct.

EDUCATION

JUNE 2004

CAESAR RODNEY HICH SCHOOL, Diploma

3.8 GPA. Lettered in Swimming and Colorguard for Band.



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