Customer Service Outreach Worker
Resume:
Tanai Storm Burns
St. Albans, New York 11412
***********@*****.***
Professional Summary
Reliable entry level retail associate looking for the opportunity to provide exceptional customer service. Driven to maintain service standards by supporting staff in effectively handling service issues and customer communications.
Experience
August 2021 - August 2021
Queens Botanical Gardens - QBG Farm Internship
Worked alongside volunteers and managers to build garden infrastructure
Worked on the improvement of gardening processes and procedures
Complied with OSHA regulations and company standards to promote worksite safety
Advised customers on plant selection and care
May 2021 - September 2021
Trek Bicycle - Bike Assembler - Summer Job
Experience in working on all types of bikes, both assembling and servicing
Maintained and repaired fleet bikes (path bikes, freeride bikes, downhill bikes)
Maintained detailed inventory of all available bikes and accessories
Ordered parts as required for more involved repairs
Gathered and responded to service requests and ensured it is properly and safely completed to the customers’ satisfaction
July 2020 - August 2020
I Love My Life Inc. - Outreach Worker - Volunteer
Responsible for supporting community events and facilitating lifestyle programs
Coordinated with participants, suppliers, and sponsors for funding and promotion
Provided administrative, operational, and logistical support to the managers
Participant of Mentorship Program
Education
Benjamin N, Cardozo High School 2020
High School Diploma
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