Cherrie Capacite

949-***-****

adruzs@r.postjobfree.com

Professional Summary

Experienced Front Office Assistant with a demonstrated history of working in the medical practice industry. Skilled in Time management, Office administration, Scheduling, and Document Management. Strong healthcare services with a professional Diploma focused on Medical Office Management/Administration.

Skills

Bilingual Tagalog and English

Effective time management

Customer Service

Proficient in documentation, bookkeeping, and paper works to ensure accuracy and customer confidentiality

Microsoft Word, Excel, and Outlook

Records Maintenance

HIPAA Compliance

Document Management

Scheduling

Software Knowledge

Aria (Oncology Information System)

Carecloud (EHR)

UroChart (Urology EHR)

Meditech

SAP Business Client

EPIC

NextGen

ADP Advanced

Work Experience

Medical Records Technician – Episource (December 2020 – February 2022)

Retrieves medical record information from Provider offices and facilities through pulling, breaking down, copying/scanning, indexing, assembling, and uploading medical records into an image data management application

Uploads all retrieved charts and applicable forms to company server daily

Completes daily productivity and progress log

Prepares, receives, and submit forms, documentation, and correspondences

Communicating with medical personnel to confirm scheduled appointments

Face to face interaction with medical personnel during onsite provider office and facility visits

Additional duties as necessary to meet the obligations of our clients

New Patient Coordinator – Orange County Cyberknife Radiation Oncology (May 2020-September 2020)

Schedule new consults

Retrieve records per cases (i.e., lung, breast, prostate or brain cancer)

Scheduling appointment for follow ups

Preparing patient chart

Faxing records to referring doctors or specialists to inform current condition of patient

Collecting information from patients such as demographics, past surgery history or medical oncologist

Answering/directing calls

Check eligibilities of provided insurance

Front Office Administrative – Orange County Urology Associates (September 2019-March 2020)

Facilitating the registration and scheduling process for patients

Greeting visitors promptly and courteously assisting patients when needed

Consistently providing timely and accurate information to patients, physicians and organization personnel.

Collecting required information from patients as requested by the center physician, including: co-pays and any past due balances

Enter arriving patient’s information into UroChart to communicate when the patient process is complete

Compiling patient information and ensuring that all patient forms are completed

Supporting all administrative functions for OCUA, including record keeping and correspondence

Accurately processing and documenting payments, providing patients with a receipt and balancing the cash log at the end of each day

Document Imaging Technician (HIM) – Mission Hospital (April 2019-Septepmber 2019)

Retrieve all records of discharged patients from all inpatient units. Check work list to ensure receipt of all records and follow up on records not received.

Prepare the medical record for scanning by removing record debris including staples, paper clips, sticky notes, and rubber bands, etc.

Prepare the medical record in the appropriate order (e.g., in date sequence from admission to date of discharge). Ensure patient name and account number are documented on each page/side.

Follow all scanning policies and procedures and perform indexing process within department performance standards.

Understand the operation of and is able to demonstrate knowledge relating to scanner indexing operating system.

Perform image quality assurance to ensure the scanned record is legible, accurate, and complete. This includes all interfaced documents.

File medical records utilizing terminal digit filing system and unit record concept.

Retrieve charts from the clinical units and reconcile against the discharge list.

Maintain computerized and, when applicable, manual systems for chart tracking.

Review own work for accuracy and completeness prior to end of shift.

Meet productivity and quality goals/standards.

Adhere to health information regulations including HIPAA and JCAHO.

Identify and alert a member of the management staff of any situation that may negatively impact the patient, department operations, public relations, or the hospital's integrity.

Quality Control Inspector – Applied Medical Resources (July 2018-February 2019)

·Perform inspection activities such as first article, in-process and final product verification

·Determine acceptability of raw materials, components, subassemblies, and finished products according to standards, guidelines and conformance criteria specified in company procedures, work instructions, drawings, and product specifications

·Read and understand engineering drawings, shop order operations and shop order process controls

·Inspect product and materials in accordance with engineering drawings, standard operating procedures and work instructions

·Utilize technical measuring devices to determine product conformance in accordance with specifications

·Generate documentation for corrective actions and disposition of product

·Use data management software to document and maintain accurate records of inspection results

Assistant Lead – Applied Medical Resources (January 2017-July 2018)

·Proper installation/assembly of medical devices

·Ensure to put out quality work on a daily basis

·Data entry on scrap log, team member schedules, and production line hours

·Able to work in a team working environment

·Maintained well organized working area

·Documented total of devices assembled at the end of the shift

·Made sure to keep the lead and team leaders about what is currently happening in the line

·Balanced out shop orders for the following shift

·Collaborated with team leaders and automation team regarding machine or cannulas defects

·Assigned tasks to team members to meet daily production schedules

·Provided basic leadership and direction to team members

·Responsible for production line flow and line balancing to increase efficiency

·Coordinated with engineering team to give feedback regarding the current process and machine for technical issues

·Reviewed shop order operation for the accuracy throughout the operations

Administrative Assistant – Kevin Jewelers (February 2016-January 2017)

·Handled and received shipments of merchandise

·Recorded proper merchandise into the case count book and in the company system

·Ordered supplies for the store (e.g., Jewelry boxes, store decorations, and office materials)

·Arranged financial accounts for customers to ensure safety and accurate information when applying for financing

·Reached out to financing companies in regards of credit approved credit

·Maintained a well-organized, and presentable working area

·Proper documentation of the items that were being sold and made sure that it is up to date with all the merchandise that had been depleted

·Managed cash register money at the beginning and end of shift

·Properly documented into the system with all the Gold items that had been bought by the company

·Promoted store around the mall via flyers and gift cards

·Handled customer(s) with problems regarding their jewelry

·Scheduled appointments for interviewing new applicants

·Organized application papers for aspiring employees

·Transcribed special orders according to customers wants and needs

·Filed and maintained case count sheets

·Trained new employees

·Properly counted merchandise in the store before and after opening

·Made sure that staff(s) properly recorded sold items prior to the start of my shift

·Scanned items such as financing accounts, Identification Card and Gold that had been bought

·Monitored the store to ensure that it remains secure and well maintained.

Education / Certification

DANA HILLS HIGH SCHOOL, DANA POINT, CA

High School Diploma

ASHWORTH COLLEGE, ATLANTA, GA (ONLINE SCHOOL)

Medical Administrative Assistant Certification, March 2017

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