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Assistant Office Customer Service

Location:
Bristol, VA
Posted:
July 24, 2022

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Resume:

KARRIE ROGERS

*** ****** **** **********, *******/ 706-***-****/adruxl@r.postjobfree.com

Special Skills:

1.Scheduling

2.Answering Multi-Line Phones

3.Files Management

4.Accounts Payable/Receivable

5.Data Entry

6.Computer Literate

7.Excellent Customer Service Skills

Education

1.Unaka High School/ HS Diploma/2.9 GPA

2.Northeast State Technical Community College/ 1998-99/ Business Administration/ 3.0 GPA

3.Phoenix Online University/ 2011-2012/ Business Administration/ 3.7 GPA

Experience

Dollar General Store

Full Time Lead Sales Associate; 2/2021-6/2021

I was responsible for merchandise recovery throughout the whole store, stocking merchandise, running registers, customer service, checking in vendors, (I.e., Coke and Lays), keeping store clean, ( restrooms floors sidewalks, etc.), counting tills for cashiers at start and end of their shifts, refunds, exchanges, western unions, closing doors at closing time, counting drawers, entering end of day numbers, completing End of Day reports, setting alarm, locking doors.

Hampton Inn

Lead Breakfast Attendant: 11/2000-2/2001

Kept breakfast items stocked for guests, kept dining area immaculate, accommodated guests in any way possible, kept kitchen, bathrooms, and fitness rooms clean, stocked, and sanitized at all times. Would help with laundry and housekeeping when they were short staffed or I needed more hours.

Advanced Call Technologies:

Inbound Call Operator: 4/2015-7/2016

Took inbound calls for Bank of America customers who had disputes concerning their credit card charges.

Smokey Mountain Meats:

Office Manager 02/2008-08/2010

I began as a secretary in the original office, answering multi line phones, taking and delivering messages to associates, filing paperwork, and keeping the office clean…. I was promoted to Assistant Office Manager when another office opened in another state. My responsibilities then included drawing up and keeping track of independent contractors agreement with the company, making sure the company trucks were maintained and insured properly, and customer service via telephone. I was later promoted to Office Manager and was responsible for the inventory and sales reports, accounts payable/receivable, interviewing potential new hires, keeping vehicle registrations and insurance up to date, and daily inventory reports.

Affordable Cycles:

Office Manager & Salesperson 06/2005-12/2008

I sold ATV’s, motorcycles, scooters, go-karts, etc, for a generous commission. I also kept the showroom clean and presentable, greeted customers, ordered specialty items upon request, scheduled laborers, mechanics, repair work, and shipments, prepared daily and weekly sales reports, dropped off daily bank deposits, prepared weekly and monthly inventory reports and projections. I also spent my spare time booking loads for my father, who is a truck driver.

Other Work Experience

1.Dollar General: Assistant Manager

2.Steak N Shake: Server

3.Kemosobees Roadhouse: Server

4.Waffle House: Server

~References available upon request~



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