Customer Service Press Operator

P H A R M A C E U T I C A L M A N A U F A C T O R I N G - M A N A G E M E N T

Morgantown, WV 681-***-**** j **********@*****.*** J O H N E R J A V E K

P R O F I L E S U M M A R Y

Motivated, enthusiastic, data driven and organized experienced Manager in the Pharmaceutical Manufacturing Industry with 20 years’ experience. Focused on providing a secure environment that provides quality assurance, excellent troubleshooting and quick decision making. A manufacturing and quality support manager that values the opportunity to grow a company’s business. Detailed oriented professional with the knowledge and ability to provide outstanding internal and external customer service. Provides support and strategies to team on fostering ideas for support for struggling employees. Drives consistent performance improvement and optimization in areas of responsibility.

P R O F E S S I O N A L S K I L L

10 years management experience - 50+employees

20 years manufactoring experience

T E C H N I C A L S K I L L

SAP Inventory Management

Quality Assurance

W O R K E X P E R I E N C E

Lead Technical Specialist

Managed Technical tablet issues across all 4 shifts and the entire compression department. Ordered equipment, managed and regulated inventory, oversaw the tool and parts room Hosted Vendors: Federal FDA, European EMA and regulatory agencies for presentations. Handled all guests relations for tours - pharmaceutical reps, students, and guests Researched an designed for new equipment and innovative technology. Responsible for all technical improvements and unsolved manufacturing issues Shift Lead Manager

Mylan Pharmaceuticals/Morgantown, WV

Mylan Pharmaceuticals/Morgantown, WV

Monitored attendance through Kronos - Payroll

Worked with quality assurance: monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet established quality standards. Managed 50 bargaining unit employees and 4 managing supervisors Oversaw entire shift and made spontaneous and quick decisions to better production. Responsible for all aspects of shift manufacturing/personnel issues Successfully implemented all company operational guidelines as well as attaining all quality control mandates.

Responsible for a shift that consistently outperformed manufacturing company goals. Provided visible safety leadership by investigating incidents and monitored compliance. Held teammates accountable for delivering quality work and behaving in a manner consistent with company guidelines.

Timely production reporting including data for production output, downtime, attendance, overtime and quality checks.

Increased Production by 20% in the first year. Tablet CAD E D U C A T I O N

West Virginia University/ Liberal Arts/Communications Dale Carnegie Training

O T H E R W O R K E X P E R I E N C E

UPS Package Driver

Uniontown, PA

Receive Day to day itinerary, sort packages for designated route efficiency. Scan bar codes with scanning device and ran GPS system for accurate delivery. Complies with all company rules, guidelines and uniform regulations. Met all training regulations, goals and assessments. Business Owner, The Point

Morgantown, WV

Investor, Manager, Operator, Builder, hiring, Payroll Responsible for the budget, marketing, and profitability of a business establishment Service Industry, Hospitality, Social Media Promotor, Customer Service Vendor Seminars - Natoli Engineering

Department Coordinator

Set up and Cleaned machines

Troubleshoot tableting issues

Appointed union steward for peers

Mylan Pharmaceuticals/Morgantown, WV

Senior Tablet Press Operator/Tablet Press Operator Mylan Pharmaceuticals/Morgantown, WV

Reconciled batch records

Coordinated compression department

Worked with SAP inventory management

Employee coaching, corrective action and assisting in the training and development of new staff. R E F E R E N C E S

Dale Natoli – Owner of Natoli Engineering – 314-***-**** Chris Boyce – Area Lead Compressing – Mylan Pharmaceuticals 304-***-**** Supervised Compression department of 50-60 employees Ensured all employees followed company SOPs and demonstrated all company defined GMPs. Increased Production by 20% for my shift in the first year. Collaborates with production plannign to ensure schedule adherence. Area Lead Supervisor

Mylan Pharmaceuticals/Morgantown, WV

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