Sales Associate Customer Service
Resume:
Valerie Chavez
Henderson, NV *****
***************@*****.***
seeking for a full -time work in graveyard shift
Authorized to work in the US for any employer
Work Experience
Call Center Customer Service Representative
RDI Corporation - Henderson, NV
December 2020 to April 2022
• answer inbound calls
• register patients for hearing aid
• verify insurance
• assign to practice that is nearby or of their choice
• Register new patients, schedule appointments, cancel and reschedule
• Smart phone IT tech for seniors, troubleshooting phones or fall detection devices Call Center Agent
Validity Research Interviewing - Las Vegas, NV
July 2020 to November 2020
• answer inbound phone calls
• entry level position
• collect research data, gathering information using a survey
• market research interviewing
Warehouse Associate
Rakuten Super Logistics - Henderson, NV
July 2019 to May 2020
• pack orders
• process orders in a timely fashion
• Pull orders into the correct bin
Sales Representative
Sparkletts Water - Las Vegas, NV
March 2019 to May 2019
-signing customers for water service
-explain payments which include surcharge
Sales Associate
Tandy Leather Factory - Las Vegas, NV
April 2016 to March 2019
-Customer service Sales,exchange's and returns
-Inventory audits, vouchers
-sales call,phone and web order
-payroll
Pos retail pro
-cleaning duties
-
Sales Associate/Cashier
IT'SUGAR - Las Vegas, NV
June 2015 to April 2016
Responsibilities
-cash handling
-promote our sweets of the week
-greet every customer that walks In
-give candy samples try before you buy
-keep a simple and sweet conversation
-get every customer to feel our positive energy by being silly and upbeat
-Enter e mail for our VIP membership
-make sure store is neat and swept
- fill any products that may need to be filled
-answer phone calls
Cashier/Sales Associate
Goodwill - Las Vegas, NV
May 2014 to May 2015
Responsibilities
-Excellent Customer Service
-Available to all customers and answer all of their questions
-Keep store well stocked, displayed and clean for customers
-Providing prompt and accurate checkout
-Multitasking at the main register which include: Answer phone calls, check out customers in a timely and courteous manner, Make Announcements every fifteen minutes of the daily deals that is going on for the day of the week including special sales and store events, handle case line that include both jewelry and computers, greet each customer as they walk in the store, as they walk in and claim to have large baggage with them they must be checked in with a special ticket that specifies that its that customers belongings, Fill out furniture book as they check out so they may pick it up within the twenty-four hours within the stores hours
Cashier/Customer Service
Home Depot - Las Vegas, NV
February 2014 to May 2014
Responsibilities
NV
-Greet Customers
-Managed all four self check out registers
-Customer service and guide them to the isle to where the items that they are looking for.
-Operated (POS) Point of sale operating system
-Typed SKU (Stock Keeping System) numbers and letters that specified any tools or packages
-Looked up items through the different varieties of any special home improvement materials such as lumber, paint, stone, and garden etc.
Sales Associate/Cashier
Sally Beauty Supply - Las Vegas, NV
April 2013 to December 2013
Responsibilities
-Process purchases, Operated POS Cash Register
-Provide customer service and direction to items requested
-Answered incoming calls from customers
-Back stock/ items back on shelves for sales
-Follow monthly sales coupon codes
-Price corrections
-Greeter
-Well detailed of each product in the store on which the customer is well interested in Education
Massage Therapy
Cortiva Institute - Las Vegas, NV
January 2018 to March 2019
Diploma in Medical Billing/Coding Externship
Kaplan College - Las Vegas, NV
January 2012 to February 2012
High School Diploma
Copper Canyon High School - Glendale, AZ
May 2009
Skills
• Warehouse Associate
• Order Puller
• Picker Packer
• Shipping & Receiving
• Market Research
• Medical Coding
• Research
• Medical Billing
• English
• Customer service
• Phone etiquette
Additional Information
Quailifications:
-English/ Spanish: Read, Write and Translate fluently
-Customer/ Patient Oriented
-Cash Handling
-High level of Multitasking under pressure
-Responsible, efficient and flexable
Contact this candidate