Customer service, Call Center
Resume:
Objective
To find a lifelong career path doing something i am good at that will also support the needs of my family
Work Experience
MEA
Nations Benefits
October 2021- Present
●Answer phone calls
●Place Over The Counter orders over the phone
●Set hearing aid appointments for ones who require it
●Go over health plan with members
●Go over health plan OTC cards with members and assist in understanding the value
Assistant Store Manager
Dollar General, Nashville, TN
September 2020- September 2021
40 hours/week
●Check in vendors
●Stock merchandise
●Operate cash register
●Count money in cash drawers of all employees
●Count money of the safe
●Take out the deposit from that day
Machine Operator
Fiserv, Nashville, TN
December, 2019 - June 2020
40 hours/week
●Use a Hot Stamp Machine to stamp the signature panel and debit panel onto a debit/ credit card.
●Inspect cards and separate “good” from “bad”.
●Write down the data received from counting the good cards and subtract from the bad.
Stower
Amazon, Nashville, TN
February, 2019 - November 2019
30 hours/week
●Stow packages in the correct location to have ready for drivers.
●Pick packages in a fast pace manner in order to be stowed.
●Lift heavy packages up to 50 Ibs daily.
Fitting Room Associate
Walmart, Nashville, TN
December, 2017 - November 2018
25 hours/week
●Fold clothes and have ready for customers.
●Lock and unlock fitting room door for customers.
●Use store phone to answer calls from customers and page employees on intercom.
●Stock up on apparel.
Education
Tennessee State University, Nashville, TN
August, 2017 - December, 2017
LEAD Academy High School, Nashville, TN
Senior
August, 2013 - May, 2017
Volunteer Service
Fundraiser
Relay for Life, Nashville, TN
January, 2015 - May, 2015
5 hours/week
Grade 10
Raise $1000 for cancer awareness
Extracurricular Activities
Student Government Association
November, 2015 - May, 2016
Grade 11
I was the Vice President of my school. LEAD Academy only offered this for one year, but I would have done it all four years if I could.
Awards/Certificates
High School Diploma
May 2017
Serve Others
November 2014
Grade 10
I was awarded this by my grade level teachers.
Perfect Attendance
May 2014
Grades 9,10
References
Christine Harris
College Counselor
LEAD Academy High School
adrus8@r.postjobfree.com
Nashville, TN
Quyane Johnson
Old Coworker
adrus8@r.postjobfree.com
Nashville, TN
Leadership
Student Government Association
Personal Contact Information
Kelsi Morgan
2715 Whites Creek Pike Apt A-199
Nashville, TN 37207
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