Timothy Hose

330-***-**** cell

adrus7@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated and career-oriented professional who is passionately committed to global fulfillment operations management. Proven leader with 20+ years’ experience improving productivity and exceeding corporate revenue goals. Exercise a strong balance of operations along with quality control experience that enables success in high-risk, high-pressure environments. Expertise includes diversity in loss mitigation practices, fraud prevention, project management, company design/implementation and risk management. Versatile leader able to adjust style and processes, motivate employees’ and improve client satisfaction. Long-term record of successfully building large ventures from startup as well as creating, building and managing corporate operations.

WALMART

INVENTORY CONTROL. 2/2019-present

Work with incoming freight inventorying new product while rotating old stock and setting up meat and produce back

ACADEMY MORTGAGE 11/2016-4/2017

UNDERWRITER

Underwrite all conventional loans using encompass as the client management system.

Moved out of state is the reason for leaving the company.

VXI GLOBAL

TEAM LEAD and agent

Inbound call center selling Direct TV-Started as an agent and promoted to 4/2014-5/2015

Team lead

*Job gap due to family fatal auto accident*

Digital Risk 8/2012- 10/2012

Operations Manager- Transaction Management

Oversee processing and underwriting for a team of 74 processors and underwriters. Responsible for hiring, training, and supervising staff and maintaining customer relations for multiple clients on a contract basis. Additionally, lead a team of 6 Quality Assurance Underwriters performing due diligence on a 30% sampling of each Underwriter’s production.

Digital Risk 3/2011- 8/2012

Performance Supervisor

Oversee production and quality of a team of 27 underwriters specializing in forensic reviews of liquidated with loss loans for Private Label Securities clients. Responsibilities included managing a staff of 27 Underwriters and 4 Team Leads. Complete employee reviews, Training and development, and Quality Control. Administer weekly roll outs training of new client guidelines and deadline requirements.

Proficio Mortgage Ventures 2008 – 2/2011

Managing Director/President

Responsible for the management of operations, accounting, and profit and loss management for the company. Increased production while leading and directing the operations of all retail and relocation platforms.

• Ensured profitability reached its maximum potential by directly managing operations and marketing across the country.

• Coached and motivated staff as well as educating and mentoring with policies and procedures

• Prepared budgets to formulate an efficient and effective senior management team while establishing new accounts and creating market and credit analysis.

• Provided client management, set quality bench marks, and created work flows within the organization.

Creative Mortgage 2006 – 2008

National Production/Sales Manager

Led the expansion of a new wholesale division and product line for retail mortgage brokerage. Increased the volume from $0 to $50 Million in less than 9 months by earning customer trust and respect.

• Recruited, built and directed a sales and management team of 30 executives covering 20 states.

• Decreased 1st payment defaults to below 5% and increased pull-through ratios to 75%.

• Analyzed price and product comparison with competitors devising monthly sales directives.

• Educated team on marketing presentations, customer qualification and service level maintenance.

Aegis Funding 2005 – 2006

Divisional Vice President

Ensured profitability and created strategic planning for business and market development covering Maine to Florida. Responsible for the coordination of regional operation centers in Rhode Island, New York and Florida increasing volume by 450%.

• Researched and developed new product lines while leading a management and sales team of 380 FTE’s.

• Trained operations staff on product knowledge, automation execution and territory growth and expansion.

• Participated as a key member of the Senior Management Committee and Corporate Leadership Council.

• Created corporate allocations, revenue management and secondary earnings targets.

Countrywide Home Loans 2003 – 2005

Regional Vice- President

Built new Mid-Atlantic region covering Pennsylvania, Maryland, Delaware, North and South Carolinas.

• Increased volume from $4 Million to $50 Million in less than 6 months.

• Routinely ranked #1 in the company for monthly closings.

• Expanded approved accounts from 300 to 2000+ while doubling the approval ratios to 80%.

• Increased conversion ratios by 300% with a sales team of 40 account executives.

• Created and developed strategic growth initiatives and goals, which ensuring the ability to maximize market presence and expansion.

Reiter Dairy

Vacation swing-Ice Cream department

Worked any and all operation and Cleaning in Place processes of all dairy machines.

EDUCATION

Indiana Tech- Valedictorian

NAIA all American Division II basketball

1991

Bachelor of Arts: Business Finance

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