Package Handler Customer Service

Hardworking Package Handler with more than five

years in package handling. Productive working

independently and using appropriate judgment.

Well-equipped at loading and unloading

packages quickly and efficiently and moving

products by hand or with basic material handling

equipment. Excellent interpersonal, organizational and time management abilities.

PROFESSIONAL SUMMARY

UPS - Warehouse Package Handler

Savannah, GA • 02/2022 - 03/2022

WORK HISTORY

Checked products for damage or other issues

before packing into boxes.

•

• Aaded packages into corour trucks totr,

Followed verbal and written instructions to

properly move and ship products.

•

Used hand-held scanner and physical logs to

accurately track item movements.

•

Inspected incoming and outgoing shipments to

verify accuracy and prevent errors.

•

Alerted supervisors and coworkers of hazards

and other issues for quick resolutions.

•

Removed jams and unblocked conveyor system

to maintain flow of goods.

•

Prepared pallets of boxes for easy transportation

between customer and storage locations.

•

Read production orders, work orders, shipping

orders and requisitions to determine items to be

moved, gathered or distributed.

•

Installed protective devices on or around

products to prevent damage during transport.

•

SKILLS

• Product Packing

• Physical Strength and Stamina

• Team Meetings

• Hand and Power Tool Operation

• Package Loading

• Order Picking and Processing

• Visual Inspections

• Moving Boxes

• Operating Hand Trucks

• Storage Area and Container Cleaning

A. Crawford Mosley High School

Lynn Haven, FL

No Degree: High School Diploma

Liberty University

Lynchburg, VA

No Degree: Criminal Justice

Penn Foster High School

Scranton, PA • Expected in 10/2022

EDUCATION

• Elected Captain of track team

• Member of A,B honor

Awarded perfect attendance, and

most improved students

•

JENNIFER ECHOLS E: ******************@*****.***

P: 912-***-****

A: Midway, Georgia 31320

WWW: Online Digital Resume

Walmart - Grocery Picker

Hinesville, GA • 07/2021 - 11/2021

Shady Acres Mobile Home Park - Assistant

Manager

Savannah, Georgia • 02/2013 - 05/2018

Informed purchasing team of missing or

damaged items immediately when unloading

and receiving.

•

Pulled orders quickly to maintain demanding

productivity goals.

•

Prepared orders by processing requests, pulled

materials from warehouse, packed boxes and

prepared shipments.

•

Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

•

Removed items from shelves or storage bins and

scanned tags.

•

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

•

Picked products for specific routes and

estimated weight, height and center of balance

to calculate precise placements.

•

Printed labels, packaged boxes and loaded into

outbound containers.

•

Checked packing slips and other

documentation to appropriately box items

requested by clientele.

•

Checked inventory and selected products from

specific locations based upon availability.

•

Monitored cash intake and deposit records,

increasing accuracy and reducing

discrepancies.

•

Helped with planning schedules and delegating

assignments to meet coverage and service

demands.

•

Offered hands-on assistance to customers,

assessing needs and maintaining current

knowledge of consumer preferences.

•

Completed regular inventory counts to verify

stock levels, address discrepancies and forecast

future needs.

•

• Set and enforced policies focused on increasing

team productivity and strengthening operational

efficiency.

Generated repeat business through exceptional

customer service and responded to customer

concerns with friendly and knowledgeable

service.

•

Monitored security and handled incidents

calmly.

•

Assessed job applications and made hiring

recommendations to bring in top candidates for

key vacancies.

•

Developed loyal and highly satisfied customer

base through proactive management of team

customer service strategies.

•

Strengthened merchandising and promotional

strategies to drive customer engagement and

boost sales.

•

Handled tenant complaints promptly and

appropriately, calling in repairmen and other

support services.

•

Kept accurate records of all resident and tenant

correspondence.

•

Followed up on delinquent tenants and

coordinated collection procedures.

•

Completed final move-out walk-throughs with

tenants to identify required repairs.

•

Resolved conflicts between tenants regarding

noise, encroachments and parking.

•

• Processed security deposit refunds.

Kept records accurate, detailed and fully

compliant with reporting requirements to meet

state, local and federal housing requirements.

•

Established strong, professional relationships with residents by promoting team collaboration and

delivering exemplary service.

•

Verified income, assets and expenses and

completed file tracking sheet for each

applicant.

•

Monitored timely receipt and reconciliation of

rent collections in accordance with landlord and

resident statutes.

•

Inspected common areas for cleanliness and

notified maintenance of overflowing trash.

•

• Directed property management program by

determining requirements, applying use

standards, planning for material equipment

replacement, and implementing quality control

oversight.

Handled disciplinary actions, performance

appraisals and terminations of company staff.

•

Developed, reviewed and submitted property

operating and capital budgets.

•

Developed loyal and highly satisfied customer

base through proactive of team

customercustome service,

•

Contact this candidate