Objective:

Restaurant owner/manager looking to transition to a full-time benefited opportunity where I can apply my previous management and customer service skills to a rewarding hands-on role.

Skills:

Detail Oriented

Customer Service

Verbal Communications

Menu Development

Schedule Coordination

Management

Operations Management

Inventory and Supplies

Vendor Management

Cost Control and Budgeting

Employment:

Family House of Pizza, Owner

Charlton, MA 2005, 2008 (obtained ownership) – 2022

*Sold business in February 2022 due to economy changes with food and labor costs

Supervised, scheduled and directed staff of 10 employees and additional delivery drivers in daily work assignments to maximize productivity

Greeted customers both in-person and via phone to complete orders in a timely fashion

Worked with vendors and food delivery specialists to ensure timely payments and arrivals of goods

Continually followed food safety standards to include proper refrigeration, required cooking temperatures, and avoided cross contamination of foods.

Handled all basic on-site building and equipment maintenance, and scheduled appropriate calls for additional services

Prepped kitchen daily and generated specials using ingredients on-hand

Southbridge Tire Farm, Customer Service Technician

Southbridge, MA 2002 – 2005

Served as point of contact for customers

Responsible for the proper installation of tires to include mounting, dismounting, rotating and balancing

Ensured that tires were disposed of appropriately and maintained level of tanks were filled per policy

Repairs or plugs made when required

Billi’s Coffee Shop, Manager

Southbridge, MA 1988 – 1999

Education:

Southbridge High School, Southbridge, MA 1991

Basic Diploma

References:

Available at request

Contact this candidate