Robert Healy

Tempe, AZ *****

adrudz@r.postjobfree.com

+1-912-***-****

Willing to relocate: Anywhere

Work Experience

Service Manager

Robert's Complete Automotive - Mesa, AZ

December 2019 to February 2022

Performed front desk operations assisting the service writer. This was an 8 bay shop with 4 ASE technicians.

I was also actively inside the shop assisting the techs with drivability and diagnosing difficult repairs. I handled all daily operations including but not limited to the daily accounting and tech hours, End of day closing procedures.

Service Manager

Pep Boys / Icahn Automotive - Tempe, AZ

November 2017 to October 2019

I supervised a crew of 10. I managed all aspects of a repair shop including but not limited to, scheduling, front desk, shop operations and Tech hours. On arrival, store had very low c.s.i and very low production. When I left c.s.i was 4.5 and production had increased significantly. Shop Manager

Cactus Jacks Auto - Mesa, AZ

September 2014 to October 2017

My job duties included but not limited to insuring that vehicles arriving from Auction were inspected and passed emissions. I supervised 14 technicians that completed the necessary repairs, parts were ordered properly and made sure that vehicles were thoroughly road tested and all repairs approved by the Quality control team. After detail, the vehicles were sent to the sales lots for sale. Accessory Installer

International Auto Processing - Brunswick, GA

May 2011 to July 2014

l Installed all options available through Dealer Audio Systems, Satellite and Remote Start Systems & Turbo

Master Auto Technician

Lilliston Ford - Kingsland, GA

June 2009 to May 2011

Heavy Line Auto Diesel Repair l Tested vehicles and their components and systems. l Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups. l Diagnosed computer and electrical failure with appropriate testing equipment. l Reviewed work orders and discussed them with supervisors. l Interfaced with management and colleagues in a professional manner. l Upheld top-quality workmanship and excellent customer service. Accessory Installer

Amports

November 2006 to June 2009

l Installed all options available through Dealer Audio Systems, Satellite and Remote Start Systems & Turbo

Shop Foreman/Master Automotive Technician

McCotter Ford - Titusville, FL

November 2004 to October 2006

l Heavy Line Auto Diesel Repair l Team Leader l Delegate work orders to team members l QC all work prior to delivery to customer

Auto Technician/Team Leader

Greenway Ford - Orlando, FL

October 2002 to October 2004

l Disassembled engines and repaired or replaced defective parts. l Tested vehicles and their components and systems. l Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups. l Reviewed work orders and discussed them with supervisors. l Diagnosed computer and electrical failure with appropriate testing equipment. l Interfaced with management and colleagues in a professional manner. l Upheld top-quality workmanship and excellent customer service. Education

Associates in Automotive

Denver Auto & Diesel College - Denver, CO

August 1981 to May 1983

Skills

• Suspension

• Transmissions

• Team management

• Customer service

• Mechanical knowledge

• Computer literacy

• Maintenance

• Supervising experience

• Automotive service

• Cash handling

• Customer retention

• Electrical experience

• Vehicle maintenance

• Air brake

• Front desk

• Detailing

• Automotive diagnostics

• Blueprint reading

• Computer operation

• Leadership

• Accounting

• Brake repair

• Service writing

• Tire service

• Equipment repair

• Diesel engine repair

• Forklift

• Payroll

• Automotive repair

• Mechanic experience

• Oil change

• Service technician experience

• Quality control

• Facilities maintenance

• Machining

• Sales

• Air conditioning

• Welding

Certifications and Licenses

ASE Certification

ASE A1 Engine Repair Certification

ASE A5 Brakes Certification

ASE A8 Engine Performance Certification

EPA 609 Certification

Air Brake Endorsement

EPA Certification

Air Conditioning Certification

Motor Vehicle Inspection License

Driver's License

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